Clarion Platinum Sound Processor manual Headpiece falls off, Headpiece or Processor gets wet

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Troubleshooting Guide 23

!" Remove any material (hats, headbands, etc.), which may be covering the headpiece microphone opening.

!"Use the auxiliary microphone to determine if a new microphone is needed for the headpiece.

Headpiece falls off

!" Use the cable clip to provide additional stability to prevent the headpiece from falling to the ground.

!" If your headpiece frequently falls off during normal activities, it may indicate the need for a stronger magnet. Contact your cochlear implant center.

Headpiece or Processor gets wet

!" Turn the Processor off immediately.

!" Contact an implant center or Advanced Bionics for further instructions.

IMPORTANT: Do not attempt to clean or dry the headpiece or Processor. Do not use if exposure to fluids is suspected.

WARNING: If your system appears to be working, but you experience a deterioration in the volume or the quality and clarity of sound, contact your audiologist as your Processor may need to be reprogrammed.

CAUTION: Your Processor should be serviced only at Advanced Bionics. Do not attempt to open or repair the Processor. Do not continue to use the Processor if any part of it is damaged. Unauthorized opening of the Processor, or other equipment, will void the warranty and may compromise system performance.

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Contents Platinum Sound Processor User Guide Contents VII. Caring for Your Cochlear Implant System Labeling Iv Platinum Sound Processor User Guide Volume Control Platinum Sound ProcessorSensitivity Control Dual Color LED IndicatorHeadpiece Jack Audible Alarm Battery Charge StatusLock Status Microphone/System StatusAuxiliary Jack Single-Unit Headpiece II. Headpiece & CableColor Caps Headpiece Clip Changing the Platinum Headpiece Color CapHold the hair over the implant flat Cable III. Batteries & Battery Charger Battery ReplacementPlatinum Sound Processor User Guide Battery Charger Platinum Sound Processor User Guide Platinum Sound Processor Kit IV. AccessoriesCarrying Cases Leather Carrying Case Harness CaseSport Carrying Case Series Auxiliary Microphone Telecoil PickupTelephone Adapter Headpiece Microphone Tester Earphones Other External Auditory Input DevicesUsing the Clarion Platinum Sound Processor Getting StartedAdjusting for Background Noise Using the TelephoneUsing the Clarion Platinum Sound Processor VI. Troubleshooting Guide No sound heard no response from userUser hears static User hears muffled or distorted soundsHeadpiece falls off Headpiece or Processor gets wetPerforming a System Check Check Battery Charge StatusCheck Lock Status Microphone and System Status Lithium Ion Rechargeable Battery Replacing ComponentsTo replace the AA Battery Case CableHeadpiece To replace the HeadpieceTroubleshooting Action Table VII.Caring for Your Cochlear Implant System CleaningProcessor Protection Implant Protection Caring for Your Cochlear Implant SystemVIII.Future Product Improvements Mailinfo@advancedbionics.com