IBM 10K3799 manual Support 24 hours a day, 7 days a week

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vComputer manufacturer, model, serial number (if IBM), and manual

vExact wording of the error message (if any)

vDescription of the problem

vHardware and software configuration information for your system

If possible, be at your computer. Your technical support representative might want to walk you through the problem during the call.

For the support telephone number and support hours by country, refer to the following table or to the enclosed technical support insert. If the number is not provided, contact your IBM reseller or IBM marketing representative. Response time may vary depending on the number and nature of the calls received.

Support 24 hours a day, 7 days a week

Canada (Toronto only)	416-383-3344

Canada (all other)	1-800-565-3344

U.S.A. and Puerto Rico	1-800-772-2227

All other countries	Go to http://www.ibm.com/pc/support/,
	and click HelpCenter Phone List.

D-28X Slimline DVD-ROM Drive: User’s Guide

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Contents 8X Slimline DVD-ROM Drive Page Contents Appendix D. Help and service information Safety Read first Vi 8X Slimline DVD-ROM Drive User’s Guide Registering your option Part 1 Installation and User’s GuideAbout this book Part 2 AppendixesViii 8X Slimline DVD-ROM Drive User’s Guide Installation requirements Installation and User’s GuideProduct description Handling precautions Before you beginOpening the computer Drive controls and connectorsInstalling the drive Front view of the driveInstalling the MPEG-2 decoding software Setting up your computer for DVD video playbackEnabling the DMA settings Unpacking the driveClick Mediamatics DVD Player Viewing a DVD movieDVD region codes Click DVD RegionWhen handling the bare media Using the DVD-RAM Read functionUsing single- and double-sided DVD-RAM media Removing the disc from the cartridgeCare and maintenance Precautions for handlingCaring for a CD or DVD Caring for the DVD-ROM drive Manually ejecting a discInstalling the drive in slimline IBM systems Power and signal cables for internal drivesLoading components-small form factor desktop model DimmInstalling an optical drive-small form factor desktop model 48X Slimline DVD-ROM Drive User’s Guide Physical specifications Appendix A. Product specificationsPower requirements Media speeds Drive-performance specificationsMedia Compatibility DVD-RAM 48X Slimline DVD-ROM Drive User’s Guide Appendix B. Problem solving 28X Slimline DVD-ROM Drive User’s Guide Appendix B. Problem solving Disc cannot be read. Take the following actions You receive a common error messageThere is no sound from the disc Check Auto Insert Notification Video appears to be choppy or is dropping frames68X Slimline DVD-ROM Drive User’s Guide Changing the Windows 2000 DMA parameter setting Enabling DMA for Windows NT Click Control PanelAppendix D. Help and service information Telephone technical supportSupport 24 hours a day, 7 days a week IBM Warranty for Machines Appendix E. Product warranties and noticesItems Not Covered by Warranty Extent of WarrantyWarranty Service Appendix E. Product warranties and notices Production Status Limitation of LiabilityIBM Warranty for Machines Warranties of ANY Kind Production Status Part 2 Worldwide Country-Unique Terms Asia PacificEUROPE, Middle EAST, Africa Emea Following terms apply to all Emea countriesFollowing terms apply to the country specified Appendix E. Product warranties and notices North America Trademarks IBMFederal Communications Commission FCC Statement Deutsche EMV-Direktive electromagnetische Verträglichkeit Industry Canada Class B emission compliance statementAvis de conformite a la reglementation d’Industrie Canada European Union emission directiveUnione Europea Directiva EMC Conformidad électromagnética Union Europea Normativa EMCAppendix E. Product warranties and notices 188X Slimline DVD-ROM Drive User’s Guide Page Part Number 10K3799 1P P/N 10K3799