IBM 1120, 1125 manual Solving network printing problems, For Novell users

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29 Solving network printing problems

If a job did not print or incorrect characters printed, verify that the internal print server or external print server is set up properly and the network cable is connected.

Note: Refer to the drivers CD for more details.

For Novell users:

•Make sure the netware.drv file is dated October 24, 1994, or later.

•Make sure the NT (no tabs) flag is included in the capture statement.

For Macintosh users:

•The printer may need an optional internal print server to allow Macintosh connection.

•Verify that the printer is set up correctly in Chooser.

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Argecy Computer Corporation 248-324-1800

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Contents IBM Argecy Computer Corporation IBM Table of contents Loading the multipurpose feeder Resetting the maintenance counter Ordering supplies IiiArgecy Computer Corporation Printer specifications 195 Argecy Computer Corporation Fully configured Standard network model configurationPrinter overview Understanding the operator panel Using the operator panelMenu Select 3 Return Using the operator panel buttons MenuUsing the operator panel to change printer settings Printing the menu settings Menus DisabledUsing the Print and Hold function Printing and deleting held jobsAccessing held jobs from the operator panel Recognizing when format errors occurVerify Print Repeat PrintReserve Print Confidential jobsEnter PIN Menu SelectCanceling a print job Page Choosing print material Paper characteristicsWeight CurlRecommended paper Unacceptable paperChoosing preprinted forms and letterhead Choosing prepunched paperChoosing paper Choosing envelopesChoosing labels Choosing card stock Choosing transparenciesPrint material specifications Envelope Universal1¾ Envelope DL EnvelopeLong PaperMaximum grain ShortIntegrated forms Labels-upper limit2Envelopes Loading print material Loading a paper tray Loading letterhead Capacity Paper dimensionsLoading the multipurpose feeder Trouble-free printingSimplex Duplex Argecy Computer Corporation Stack height limiter Loading paper and transparencies Loading envelopesWithout a duplex unit With a duplex unit Argecy Computer Corporation Closing the multipurpose feeder Loading the envelope feeder Argecy Computer Corporation Argecy Computer Corporation Argecy Computer Corporation Loading the 2000-sheet drawer Storing paper Tray linking Tips for avoiding paper jams Replacing the print cartridge Replacing the charge roll Replacing the transfer roll Replacing the fuser assembly Resetting the maintenance counter Ordering supplies Storing supplies Checking an unresponsive printer Clearing paper jams Identifying paper jam areasAccessing paper jam areas 201 Paper Jam Remove CartridgeArgecy Computer Corporation Paper Jam Open Rear Door Before reaching the output binWhile exiting to the output bin Paper Jam Check Duplex Argecy Computer Corporation Interior view of duplex unit 24x Paper Jam Check Tray On the incline surface of a tray or between two traysBetween three trays Between a tray, the duplex unit, and the integrated tray Argecy Computer Corporation 2000-sheet drawer Paper Jam Check Env Feeder At entry into the envelope feederBetween the envelope feeder and the printer Argecy Computer Corporation Solving display problems Problem ActionSolving printing problems ReadyJob prints from the wrong paper Solving print quality problems Material specifications for more detailsDetails Job prints, but the top and side margins are incorrect Solving option problems Options ActionArgecy Computer Corporation Solving network printing problems For Novell usersResolvingquestions other problems Understanding printer messages Argecy Computer Corporation Argecy Computer Corporation Activating Menu Changes Canceling JobBusy Clearing Job Accounting Stat Check device ConnectionClose Door or Insert Cartridge Delete All Jobs Go/Stop? DefragmentingDeleting Jobs Disabling Menus Disk Corrupted Reformat?Enabling Menus Disk RecoveryEnter PIN = Formatting Disk Flushing BufferFormatting Flash Infrared Held Jobs may be lostInsert Tray Invalid Network x CodeLoad Tray Load ManualLocalTalk Network Network Card BusyNetwork xy Parallel No Jobs Found Retry?Not Ready Performing Self TestPrint Jobs on Disk. Go/Stop? Power SaverPrinting Directory List Printing Job Accounting Stat Printing Menu SettingsPrinting Font List Prog Engine CodeProgramming Disk Prog System CodeProgram Flash Queuing Deleting JobsReady Queuing JobsReady Hex Reattach device Resetting PrinterRes Reduced Serial Resetting Maint Cnt ValueRestoring Factory Defaults Std Bin FullTray x Low Toner LowTray x Empty Tray x Missing2xx Paper Jam USBWaiting Defective Print CartridgeShort Paper 103Insufficient Defrag Memory Res Save Off Deficient MemoryInsufficient Collation Area 104Memory Full Insufficient Memory105 Flash Full ComplexDefective Flash 106Unformatted Flash Software Error107 Std Par Parallel ErrorPort x Disabled Port Disabled 54 ParToo Many Flash Options Serial Port x DisabledToo Many Disks Installed 109Defective Disk Too Many Trays AttachedIncompatible device Disk FullMessage Scheduled MaintenanceUnformatted Disk 111Engine Code CRC Failure Service message112 Using printer menus 113114 115 Pqet116 Finishing MenuBlank Pages Do Not PrintDuplex CollationCopies 117Multipage Border Duplex Bind118 Multipage Print Multipage Order119 Separator Sheets Multipage View120 121 Configure MP to CassetteSeparator Source Env Feeder Inserts envelopes as separator sheetsInfrared Buffer Infrared Menu122 Max Baud Rate Infrared PortJob Buffering 123124 NPA ModePCL SmartSwitch Off Printer does not perform NPA processing AutoTransmit Delay PS SmartSwitch125 Window Size 126Job Menu Cancel Job127 Held Jobs Confidential Job128 Print Buffer Reset Printer129 LocalTalk Addr LocalTalk Menu130 LocalTalk Port LocalTalk BufferLocalTalk Name LocalTalk ZoneNPA Hosts 132133 Network Menu 134Network Buffer Network x SetupMAC Binary PS 135136 137 Paper Menu Configure MP138 139 Custom TypesEnvelope Enhance Paper Cotton Paper Card Stock Labels Transparency Envelope140 Paper LoadingDuplex Paper Source Paper Size141 Plain Texture Preprint Texture Labels Texture Paper Texture142 Smooth Normal RoughPaper Type 143Substitute Size Paper Weight144 Universal Setup 145A4 Width PCL Emul Menu146 Font Name Auto CR after LFAuto LF after CR 147148 Font SourceLines per ResidentPoint Size OrientationPitch 149Tray Renumber Symbol Set150 Advanced Status Parallel Menu151 Honor Init 152Parallel Buffer Parallel Mode153 154 ProtocolStandard Font Priority Print PS ErrorPostScript Menu 155PictureGrade Quality Menu156 Toner Darkness Print Resolution157 158 Serial MenuBaud 1200 2400 4800 9600 19200 38400Honor DSR Data Bits159 160 ParityEven Odd None Ignore RS-232/RS-422 Robust XON161 Serial Buffer RS-422 Polarity162 Hardware handshaking Serial Protocol163 Software handshakingAlarm Control Setup Menu164 Download Target Auto ContinueDisplay Language 165Protect Jam RecoveryJob Accounting 166167 Power SaverPrint Timeout 225Resource Save Toner AlarmPrinter Language 168Wait Timeout 169Defragment Flash Utilities Menu170 Format Flash Factory DefaultsFormat Disk 171Print Directory Hex TraceJob Acct Stat Print FontsPrint Menus Print Net x Setup173 USB Menu 174175 USB Buffer 176Disabling operator panel menus 177Removing options 178Removing the envelope feeder 179180 Removingunit a paper tray or duplex 181182 Removing printer or flash memory 183Removing an option card 184Typefaces and fonts Weight and styleUnderstanding fonts Pitch and point size186 Bitmapped and scalable fonts 187Resident fonts 188189 190 191 192 Symbol sets for PCL 6 emulation Symbol sets193 Printing a font sample list Downloadable fonts194 Duty cycle Printer specificationsDimensions 195196 Trademarks Edition notice197 Licensing notice Safety information198 With a network cable attached Electronic emission notices199 Without a network cable attached 200Laser advisory label Laser notice Laser noticesUnited Kingdom Telecommunications Act 201202 Index 203204 205 206 207 Argecy Computer Corporation Ibmr