IBM 1220 manual Solving print quality problems, Blank pages, Black pages, Print too light

Page 35

You can solve many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. Check the operator panel for a message about a printer consumable. See Determining the status of supplies for information about other ways to identify consumables that need to be replaced.

Use the following table to find solutions to print quality problems.

Symptom

Cause

Solution

Blank pages

• The print cartridges are

• Replace the print cartridges. See

 

defective or empty.

Replacing print cartridges.

 

• The transfer roller is

• Replace the transfer roller. See Replace

 

defective.

the image transfer unit and transfer

 

• The image transfer unit is

roller.

 

defective.

• Replace the image transfer unit. See

 

 

Replace the image transfer unit and

 

 

transfer roller.

Black pages

•

The print cartridges are

•

Replace the print cartridges. See

 

 

defective.

 

Replacing print cartridges.

 

•

Your printer requires

•

Call for service.

 

 

servicing.

 

 

Print too light

• The Toner Darkness setting

• Select a different Toner Darkness setting

 

is too light.

from the printer driver before sending the

 

• You are using paper that

job to print.

 

does not meet the printer

• Perform a Color Adjust in the Utilities

 

specifications.

Menu. See Utilities Menu.

 

• The print cartridges are low

• Load paper from a new package.

 

on toner.

• Avoid textured paper with rough finishes.

 

• The print cartridges are

• Make sure the paper you load in the

 

defective or have been

trays is not damp.

 

installed in more than one

• Replace the print cartridges. See

 

printer.

 

Replacing print cartridges.

 

 

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Contents IBM Page IBM Page Table of contents Linking trays Linking bins Tips for successful printing Enabling the menus Index 204 Printer overview Duplex unit Sheet drawers Operator panel buttons Understanding the printer operator panelPress Select to Sending a job to print Cancel a job from a Macintosh computer Cancel a job from the printer operator panelCancel a job from the Windows taskbar Cancel a job from a Windows desktopConserving supplies Printing and deleting held jobs Holding a job in the printerRecognizing when format errors occur Accessing held jobs from the operator panelVerify Print Repeat PrintReserve Print Enter PIN = Confidential jobsSource Paper sizes supported Paper types supported Capacity Paper and specialty media specificationsLoading the 500-sheet trays Loading the traysPage Loading the 2000-sheet tray Page Page Loading the multipurpose feeder Page Linking trays Value Description Linking binsAvoiding jams Tips for successful printingStoring paper Storing suppliesPage Checking an unresponsive printer Understanding jam messages Paper jam messages Print too light Solving print quality problemsBlank pages Black pagesPrint irregularities Print too darkGray background Uneven print densityStreaked horizontal lines White or black lineToner rubs off the paper Easily when you handleStreaked vertical lines Toner specksPaper curls badly once it prints and exits to a bin Incorrect marginsClipped images Ghost imagesSolving option problems Port Cannot print using the LocalTalkReaching the mailbox Solving mailbox problemsPaper jams before Solving paper feed problems Solving printing problems Select Held jobs do not printJob takes longer than Expected to printBreaks occur Large jobs do notCollate UnexpectedCalling for service Using the Setup Menu Configuring printer alertsDetermining the status of supplies Size sensing and tray linking Size SensingEnabling size sensing Disabling size sensing Orderingitems supplies and maintenance Aligning the image transfer unit Other maintenance and troubleshooting documents Clearing image transfer unit jams Page Page Page Page Page Removing memory and option cards Accessing the printer system boardRemoving memory cards Removing a hard disk Removing an option cardRemoving a firmware card Reinstalling the system board access cover Restoring factory default settings Enabling the menus Disabling the operator panel menusDisabling Power Saver Changing menu settings Printing a menu settings Printing sample fonts Ready Understanding printer messagesPage Page Page Bin x Full Activating Menu ChangesAlignment Calibrating Tray Cancelling FaxCancelling Job BusyCheck device Connection ChangeChange x Invalid Refill Close Tray X Door Clearing Job Accounting StatClose Door Close Finisher DoorDeleting Jobs CopyingDefragmenting Delete All JobsDisk Corrupted Reformat? Disabling MenusEnter PIN = Enabling MenusEngine Warming Formatting Disk yyy% FaxFlushing Buffer Formatting DiskHeld Jobs may be lost Formatting FlashIncorrect Media Held Jobs May Not Be RestoredHole Punch Waste Full Insert Tray InfraredInsert Staple Cartridge ITU/Fuser Maint Invalid Engine CodeInvalid Network x CodeLoad Staples Load ManualLoad Plain Letter LocalTalk Menus DisabledLoad Tray Network x, y No Dram InstalledNetwork Card Busy NetworkParallel No Jobs Found Retry?Not Ready Ovrflow Bin FullPrinter Calibrating Power SaverPerforming Self Test Printing Directory List Print Jobs on DiskPrinting Alignment Printing Job Accounting Stat Printing Menu SettingsPrinting Font List Programming Disk Prog Engine CodeProg System Code Program FlashQueuing Jobs Programming Error PxQueuing Deleting Jobs Reattach device ReadyReady Hex Resetting Printer Resetting Active BinResetting Fuser Cnt Value Restoring Factory Defaults Restore Held Jobs. Go/Stop?Serial Restoring Held Job xxx/yyyRestoring Held Jobs Std Bin Full Setup RequiredStaples Low 100 SuppliesTray x Empty Tray x Low101 Tray x MissingTray x Not Calibrated Type Source. Go?102 Service messageUSB Waiting103 Emul Error Load Emul Option2xx Paper Jam ITU Missing104 Defective x CartridgeUnsupported Color Cartridge 105 Calibration ErrorShort Paper 106 Res Save Off Deficient Memory107 Memory Full108 Complex4x Unsupported Firmware Card Defective Flash109 Serial Standard Option x ErrorFlash Full Unformatted Flash54 Par Software ErrorPort x Disabled Std Par111 Port x Disabled Port DisabledDisabled Port Disabled USB Port112 Too Many Disks InstalledToo Many Flash Options 113 Defective DiskDisk Full 114 Unformatted DiskDisk Not Supported Unsupported Disk Format115 Fuser MaintenanceEngine Code CRC Failure Waste Bottle Nearly Full116 ITU MaintenanceWaste Toner Bottle Full Waste Toner Bottle Missing117 Oiler Nearly ExhaustedReplace Oiler Fuser Missing118 Color Toner Low119 Using printer menusJob Buffering 120121 PCL SmartSwitch122 LocalTalk MenuJob Buffering LocalTalk Port LocalTalk AddrLocalTalk Buffer LocalTalk Name124 NPA ModeLocalTalk Zone NPA Hosts125 PCL SmartSwitchPS SmartSwitch 126 Cancel FaxCancel Job Job Menu127 Confidential JobHeld Jobs 128 Reset Active BinReset Printer Print Buffer129 Infrared Menu36K to maximum Infrared BufferInfrared Port 1302400115200 9600576000 19200 38400 Max Baud Rate131 132 None Transmit DelayWindow Size 133Do Not Print Finishing MenuBlank Pages 134135 CollationCopies Duplex136 Duplex BindHole Punch Multipage BorderHorizontal Vertical Rev Horizontal Rev Vertical Multipage Order137 138 Multipage PrintMultipage View Offset Pages139 Separator SheetsSeparator Source Tray x Tray Selects paper from the specified tray MP Feeder Staple JobStaple Prime Src 140Vivid Color MenuColor Correction 141Vivid Cmyk Manual Color142 Euro Cmyk143 Print ModePrint Resolution Toner Darkness144 Color AdjustUtilities Menu Color Samples145 Factory DefaultsDefragment Flash Format DiskPrint Demo Format FlashHex Trace Job Acct StatPrint Menus Print Net x SetupPrint Directory Print Fonts148 USB MenuOff Printer does not perform NPA processing Auto MAC Binary PS149 3K to maximum USB Buffer150 151 Supplies MenuColor Toner OilerNear Full Waste Bottle152 153 Setup MenuAlarm Control 154 Auto ContinueDisplay Language Download Target155 Hole Punch AlarmJam Recovery 156 Job AccountingJob Acct Limit 240 Power SaverProtect 157158 Print TimeoutPrint Area Printer Language159 Staple AlarmPrinter Usage Resource Save160 Toner AlarmWait Timeout 120057600 2400115200 4800138200 9600 19200 38400 Serial MenuBaud 161162 Data BitsHonor DSR Even Odd None Ignore Parity163 164 Robust XONRS-232/RS-422 165 RS-422 PolaritySerial Buffer Software handshaking Serial Protocol166 Hardware handshaking167 PostScript MenuFont Priority 168 Print PS ErrorImage Smoothing 169 PCL Emul MenuA4 Width 170 Auto CR after LFAuto LF after CR Font NameResident Font SourceLines per 171172 OrientationPitch Point Size173 Symbol SetTray Renumber 174 Parallel MenuAdvanced Status 175 Honor Init176 Parallel Buffer177 Parallel ModeStandard Protocol178 179 Paper Menu180 Configure BinsAssign Type/Bin 181 Configure MPCustom Types Output BinDuplex Overflow BinPaper Loading 182Tray x Size MP Feeder Size Manual Pap Size Manual Env Size Paper SizePaper Source 183Smooth Normal Rough Paper Texture184 Plain Texture Preprint Texture Labels TextureTray 1-Plain Paper Tray 4-Custom Type Tray 2-Custom Type Paper Type185 Tray x Type MP Feeder Type Manual Pap Type Manual Env Type186 Paper WeightSubstitute Size 187 Universal Setup188 Network Menu189 Network x SetupNetwork Buffer 190 191 Std Net Setup192 Understanding fontsResident fonts 193 194 195 196 197 Symbol setsDownloadable fonts 198 Euro support199 Edition noticeLicensing notice 200 Safety information201 Electronic emission notices202 203 Noise emission levelsLaser notice 204 Index205 206 207 USB 208209 210 Readers Comments Ð Wed Like to Hear from You Business Reply Mail Page Ibmr
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