Samsung VE-1S Before Contacting the After Sales Service, Problem, Mute, Mode, On/Standby, Timer On/Off

Before Contacting the After Sales Service

GB

It always takes a little time to become familiar with a new appliance.

If you have any of the problems listed below, try the solutions given. They may save you the time and inconvenience of an unnecessary service call.

Problem Checks/Explanation

•The main lead is not correctly plugged into a wall socket or the wall socket is not switched on.

	The system does not work	• The remote control batteries need replacing or the polarity has not
		been respected.
		• The On/Standby button has not been pressed.
G
E		• The volume has been completely turned down.
N		• The correct function (TUNER, CD, AUX) has not been selected.
E	There is no sound	• You have connected a set of earphones.
R		• The loudspeaker wires have been
A		disconnected.
L		• The Mute button on the front panel for has been pressed.
	The Timer does not work	• The timer has been stopped by pressing Timer On/Off.
	In case it does not work, even the	• Press the Mode button on the front panel for 5
		seconds in power ‘OFF’(standby), then it is returned the original
	action is taken as above.
		position (RESET)

		• The CD function has not been selected.
C	The compact disc player does not	• The disc has been inserted face down or is either dirty or scratched.
		• The laser sensor is dirty or dusty.
D	start playing	• The system has not been installed on a flat, horizontal surface.
		• Condensation has formed in the player; leave the system in a warm,
		airy room for at least one hour.
R		• The TUNER function has not been selected.
	Reception is poor or no radio	• The radio frequency has not been correctly selected.
A
D	stations are received at all	• The aerial has been disconnected or is not facing the right way.
I		Turn it until you find the best orientation.
		• You are in a building that blocks radio waves; you must use an
O
		outside aerial.

If the above guidelines do not allow you to solve the problem, take a note of:

The model and serial numbers, normally printed on the rear of the system

Your warranty details

A clear description of the problem

Then contact your local dealer or SAMSUNG after-sales service.

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