Compaq 1675 manuals
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When we buy new device such as Compaq 1675 we often through away most of the documentation but the warranty.
Very often issues with Compaq 1675 begin only after the warranty period ends and you may want to find how to repair it or just do some service work.
Even oftener it is hard to remember what does each function in Laptop Compaq 1675 is responsible for and what options to choose for expected result.
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132 pages 2.73 Mb
2 Models and FeaturesControls and Lights Front Bezel Lights Front Bezel Buttons Left Side Components Right Side Components Bottom of Unit Rear Connectors Power Management for Windows Click here 4 Notice8 Product Description10 Troubleshooting12 Illustrated Parts Catalog14 Removal and Replacement Procedures16 Specifications●Computer models ●Physical and environmental ●System Interrupts ●System DMA ●System I/O Address ●System Memory Catalog ●Display ●Memory expansion ●Diskette drive ●Hard drive ●DVD or CD drive ●Battery pack Physical and Environmental Computer Specifications U.S Metric 17 HeightDepth Width Weight Model Stand-Alone(Battery Pack) Power Requirements Nominal Operating Voltage Maximum Operating Power Peak Operating Power AC Power Requirements Operating Voltage Operating Current Operating Frequency Maximum Transient Temperature Operating Nonoperating Relative Humidity (Non-condensing) 1.97 in 5.0 cm 12.32 in 31.3 cm 10.12 in 25.7 cm 7.35 lbs 3.34 kg 7.99 lbs 3.63 kg Li Ion W @ 14.8 VDC W @ 56.5 W W @ 58.5 W (Information not available) 41° to 95 °F 5° to 35 °C -4°to 140 °F -20°to 60 °C 10 to 90% 35°C to 90% Nonoperating (tw = 38.7°C max) 5 to 95% 60°C to 95% Altitude 0 to 10,000 ft 0 to 3.15 km 0 to 30,000 ft 0 to 10.14 km Shock 10 G, 11 ms, half sine Non operating 240 G, 2 ms, half sine Vibration 0.55 G, 0.25 Oct/Min sweep rate 1.5 G, 0.25 Oct/Min sweep rate System Interrupts System Interrupts Hardware IRQ System Function IRQ0 Timer Interrupt IRQ1 Standard 101/102-Keyor Microsoft Natural Keyboard IRQ2 Programmable interrupt controller 18 IRQ3Compaq Prosignia 56K-DF IRQ4 Communications Port (COM1) IRQ5 ES1869 Plug and Play Audio Drive IRQ6 Standard Floppy Disk Controller IRQ7 Printer Port (LPT1) IRQ8 System CMOS / real-timeclock IRQ9 (free) IRQ10 OPTi 82C861 PCI to USB Open Host Controller IRQ Holder for PCI Steering IRQ11 NeoMagic MagicGraph 128XD Texas Instruments PCI-1131CardBus Controller IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE controller (dual fifo) Opti Viper Max Dual PCI IDE Controller IRQ15 Secondary IDE controller (dual fifo) System DMA System DMA Hardware DMA ES1869 Plug and Play AudioDrive Standard Floppy Disk Controller (free) Direct memory access controller System I/O Address System I/O Address I/O Address (Hex) System Function (Shipping Configuration) x0000 - x000F Direct memory access controller 19 System timerSystem speaker Standard 101/102-Keyor Microsoft Natural Keyboard System CMOS/real time clock Motherboard resources - x008F Direct memory access controller x00A0 - x00A1 Programmable interrupt controller x00C0 - x00DF x00EC - x00EF x00F0 - x00FF x01F0 - x01F7 System Memory Catalog System Memory Catalog Memory Address x00000000 - x0009FFFF x000A0000 - x000AFFFF x000B0000 - x000BFFFF x000C0000 - x000CBFFF x000E0000 - x000FFFFF System board extension for PnP BIOS NeoMagic MagicGraph 128XD 20 x00100000 - x01FFFFFFx03000000 - x03000FFF x03001000 - x03001FFF xFD000000 - xFDFFFFFF xFEA00000 - xFEBFFFFF xFECFF000 - xFECFFFFF xFED00000 - xFEDFFFFF xFFFC0000 - xFFFFFFFF OPTi 82C861 PCI to USB Open Host Controller Display 12.1" (Diagonal) TFT Display with LVDS 7.83 19.9 cm 10.8 Diagonal Size 12.1 30.7 cm Mounting Internal Number of Colors 16 M Contrast Ratio Typical 150:1 Brightness Over 120 cd/m~3 Pixel Resolution 0.30 x 0.30 mm Pitch Format Configuration RGB Stripe Backlight Edge Light Character Display 80 x 25, 80 x Total Power Consumption 5.4 W (max) 21 (Information not available)13.3" (Diagonal) TFT Display with LVDS U.S. Metric Dimensions Diagonal Size Mounting Number of Colors Contrast Ratio Brightness Total Power Consumption 14.1" (Diagonal) TFT Display with LVDS U.S Metric 8.43 21.42 cm 11.2 28.56 cm 14.1 35.8 cm 64 K 0.279 x 0.279 mm 6.6 W (max) Memory Expansion Memory Expansion for 350-MHzProcessor System Memory Expansion Board Memory Total Memory 32-MB 64-MB 96-MB 22 128-MB160-MB Memory Expansion for 380-MHzProcessor 192-MB Diskette Drive Diskette Drive Diskette Size 3.5 in Light None Height .5" / 1.27 cm Bytes per Sector: Sectors per Track 18 (1.44-MB) /15 (1.2-MB) High Density Low Density Tracks per Side 80 (1.44-MB) /80 (1.2-MB) Access Times Track-to-Track(high/low) 3 ms/6 ms Average (ms) 94 ms/174 ms Setting Time (ms) 15 ms Latency Average Number of Read/Write Heads Hard Drive Hard Drives Capacity Per Drive 6.4-GB 4.3-GB Drive Type Physical Configuration Cylinders Heads Sectors per track Bytes per sector Logical Configuration 23 Seek Times(Typical, Including settling in ms) Track to Track Average Maximum Rotational Speed Transfer Rate Media At interface Sector Interleave Buffer Size 2.5 ms 13 ms 13 ms (read) 23 ms 4200 rpm 60.8 to 107.2 Mb/s 33.3 MB/s 1:1 512 KB DVD or CD Drive CD Drive 24× CD Drive Applicable Disk CD-DA, CD-ROM, CD-ROMXA, CD-1 Photo CD (multisession), Video CD, CD R, CD-Extra(CD+), CD-G, CD-RW Center Hole Diameter .6" / 15 mm Disc Diameter 12 cm, 8 cm Disc Thickness 1.2 mm Track Pitch 1.6 um Access Time 110 ms (typical, including setting) Audio Output Level +/- 0.27 Vrms Line out Headphone none Cache Buffer 128 KB Data Transfer Rate 3600 KB/s (typical, including setting) 150 KB/s 16.66 MB/sec Startup Time < 8 sec Stop time < 4 sec DVD Drive DVD-ROM, CD-ROM, CD-XA, CD-I,Photo CD Multisession, Audio, CD-R, CD-RW 6" / 15mm Access Time < 100 ms (CD) < 150 ms (DVD) 4.7", 3.15" / 12cm, 8cm 24 0.74um (DVD)Laser .05" / 1.2cm Beam Divergence 1.0 volts RMS 0 - 0.6 volts RMS 512 KB/s (CD) 12,000 - 3,000 KB/s (CD) 2705 KB/s (DVD) < 5 sec < 3 sec Battery Pack Battery Pack Lithium Ion (Li ion) .81 in 2.05 cm Length 3.05 in 7.75 cm 5.69 in 14.45 cm 0.85 Ib .39 kg Battery Pack Operating Time 3:00 hr Energy Voltage Amp-hourcapacity 3.0 Ah Watt-hourcapacity 44.4 Wh Environmental Requirements 32° F to 113 F 0° to 45° C Operating Temperature Non-operatingTemperature -4°F to 140 ° F -20°to 60° C Modem Compliance ITU v.90~6 standard Full ITU-TV.34 compliance Full compliance with: V.21, V.22, V.22bis, V.23, V.32, V.32bis Bell 103, Bell 212A Data Compression V.42bis/MNP 25 Fax ModulationV. 21 (Group III Compatible) V.27Ter Command Set Hayes AT Class 1 Fax Cable 6 Ft. RJ-11telephone cable Top of Page 26 Connector Pin AssignmentsSignal Ground * = Active low 27 Serial ConnectorConnector Carrier Detect Receive Data Transmit Data Data Terminal Ready Data Set Ready Ready to Send Clear to Send Ring Indicator Keyboard/Mouse 28 External VGA MonitorRed Analog Green Analog Blue Analog Not connected Ground Analog Monitor Detect DDC2B Data Horizontal Sync Vertical Sync DDC2B Clock Universal Serial Bus 30 Battery Pack Operating Time●Increase battery pack operating time ●Conditioning a battery pack ●Disposal of a used battery pack Increasing Battery Pack Operating Time ●Power management settings ●Hardware configuration ●Software applications ●Installed options ●Display brightness ●Hard drive usage ●Changes in operating temperature ●Type and number of installed PC Cards Minimizing the Energy Required To minimize the energy required by the computer, follow these steps: 31 ●Set the power conservation levels in the Power Management utility to MaximumMaximizing the Energy Stored To maximize the energy stored in the battery pack, follow these guidelines: ●Store the battery pack in a cool, dry place when not in use Conditioning a Battery Pack To condition a battery pack, complete the following steps: 3.Your battery is re- conditioned 4.Plug in the AC adapter and begin using the computer The table below shows the approximate battery pack charge times Approximate Battery Charge Time Computer On Line Off Line NiMH Battery Pack 4.0 hours premature termination 2:00 hrs 32 Li ion Battery Pack4.5 hours premature termination 2:50 hrs Disposal of a Used Battery Pack CAUTION: 33 Models and Features35 Controls and Lights37 Front Bezel Lights39 Front Bezel Buttons41 Left Side Components43 Right Side Components1.Battery Compartment 2.DVD or CD Drive Manual Eject Hole 3.DVD or CD Drive Eject Button 45 Bottom of Unit47 Rear Connectors1.AC Adapter 2. Universal Serial Bus 3.Security Slot 4.Serial Port 5.Port Replicator 6.External Monitor Port 7.Parallel Printer Port Keyboard/ Mouse Port 9.Modem Jack 49 Power Management for Windows●Power Management Settings ●Sleep ●Hibernation ●Battery operating time ●Rebooting After a Lockup ●Servicing Your Computer - Full Off Mode Power Management Settings Home/Office Desk Portable/ Laptop Always On ●the System goes to Sleep (Standby) mode ●the screen times out and goes blank ●the hard drive spins down System Standby Never Power Management Properties 50 Tab: Power Schemes:Tab: Plugged in Running on Batteries Always on System Never 15 minutes Standby: Turn OFF Monitor After 15 minutes After 10 minutes Tab: ALARMS:: Low Battery Alarm: 10% Critical Battery Alarm Alarm Actions: X Display Message Notification Text Action No Action Tab: POWER METER: Default Tab: ADVANCED Display Properties Monitor Sleep Hibernation Sleep 51 completely52 Rebooting After a LockupBattery Operating Time Battery operating time is affected by variables, such as the following: ●Power conservation settings ●Power button Battery Pack Operations 53 Preliminary Steps55 Clearing the Power-onPassword57 Power-OnSelf Test (POST)Running POST To run POST, complete the following steps: Turn off the computer, then turn on the computer Power-On Self-TestMessages 102-SystemBoard Failure Probable Cause Recommended Action DMA, timers, etc Replace the system board 162-SystemOptions Not Set Configuration incorrect Run Computer Setup CMOS reflects that an invalid configuration has been set RAM failure Replace the memory modules Memory test data error XX000YZZ RAM failure 58 XX000YZZ 201-MemoryError301-KeyboardError Keyboard failure Ensure the keys are not depressed during POST Reconnect the keyboard with the computer off Replace the keyboard 304-Keyboardor System Unit Error Keyboard or system board error Replace the TouchPad or mouse 601-DisketteController Error Mismatch in drive type or failure in the diskette Run Computer Checkup (TEST) controller Check and/or replace cables 605-DisketteDrive Error Mismatch in drive type 1780-PrimaryHard Drive 0 Failure Disk 0 failed to respond Replace the hard drive Hard drive format error 1782-HardDrive Controller Hard drive controller failure 59 Compaq Diagnostics62 Diagnostic Error Codes63 Processor Test Error CodesError Code Description Recommended Action Memory Test Error Codes Keyboard Test Error Codes 64 Parallel Printer Test Error CodesDiskette Drive Test Serial Test Error Codes Hard Drive Test Error Codes 65 Video Test Error Codes67 TouchPad/Pointing Device Interface Test Error CodesCD Drive Test Error Codes 69 CONFIG.SYSAUTOEXEC.BAT 70 Solving Minor ProblemsSolving Audio Problems Some common audio problems and solutions are listed in the following table Solving Audio Problems Problem Solution(s) Computer does not beep after the Power This is typical; it indicates successful No action is required On Self-Test(POST) completion of the Power-On Self-Test (POST) Solving Battery Pack and Battery Gauge Problems Solving Battery Pack and Battery Gauge Problems Computer won't turn on when Battery pack is discharged Connect the computer to an external battery pack is inserted and power power source and charge the battery cord is unplugged pack Replace the battery pack with a fully charged battery pack Check the battery connectors on the system board to verify they are evenly spaced and that they are not bent or broken 71 Computer is beeping and battery LEDBattery charge is low Immediately save any open file(s) icon is blinking Then do any one of the following: Connect the computer to an external power source to charge the battery pack Turn off the computer or initiate Hibernation until you can find another power source or charge the battery pack Computer battery LED icon (front on Volume is turned down too low the unit) blinks to indicate low battery condition, but computer does not beep Battery LED icon doesn't light and Battery pack is already charged battery pack won't fast charge Battery pack was exposed to temperature extremes Battery pack is at end of its life You have to set the date and time RTC battery is dead every time you turn on the computer Adjust the volume No action is necessary Allow time for the battery pack to return to room temperature Replace battery pack Replace the RTC battery Battery charge does not last as long as expected Battery is being exposed to high temperatures or extremely cold temperatures or recommended storage range Battery pack is warm to the touch after charging Battery has partially self-discharged Power management is disabled An external device or PC Card is draining the battery Normal warming has occurred due to charging Power management is turned off or disabled Recharge the battery. Discharge the battery completely and then recharge it Set a power management level in Computer Setup Turn off or disconnect external devices when not using them Enable power management in Computer Setup and in Windows Power Properties 72 Battery pack has partially self- discharged(10° C to 40° C) Storage: -4°F to 86° F (-20°C to 30° C ) Recharge the battery pack Solving CD Drive Problems Solving CD Drive Problems CD drive cannot read a compact disc Compact disc is upside down or is Open the CD loading tray, lay the improperly inserted in the CD drive compact disc in it (label side up) then close the tray CD is CD Plus or Pregap/Track Cannot read these type CDs in type Remove the CD Solving Diskette and Diskette Drive Problems Solving Diskette and Diskette Drive Problems Diskette drive cannot write to a Diskette is write-protected Disable the diskette’s write-protect diskette feature or use a diskette that is not write-protected Computer is writing to the wrong drive Not enough space is left on the diskette Check the drive letter in the path statement Use another diskette 73 Drive error has occurredRun Computer Checkup from the Compaq Diagnostics diskette Diskette is not formatted Format the diskette. At the system prompt, enter FORMAT A: Diskette drive cannot read a diskette The wrong type of diskette is being Use the type of diskette required by used the drive Diskette has a bad sector Copy files to hard drive or another diskette. Reformat bad floppy Diskette is not formatted Cannot boot from diskette Bootable diskette is not in drive A Diskette Boot has incorrect setting in Computer Setup Put the bootable diskette in drive A Run Computer Setup and set diskette as first to boot Solving Display Problems 1.Turn off the monitor 2.Turn off the computer 3.Disconnect the monitor signal cable from the computer 4.Turn on the monitor and allow it to warm up for one minute Solving Display Problems Screen is dim Control for brightness or contrast Adjust the Brightness of the display (if applicable) is not set properly by using Fn + F7 (¯ ) or Fn + F8 (- ) Adjust the Contrast of the display by using Fn + F5 (¯ ) or Fn + F6 (- ) Computer screen is in direct light Tilt display or move computer 74 Screen is blankScreen save was initiated by Power Management due to lack of user activity Press any key or touch the Touch Pad Display is blank and the Suspend icon is flashing Display has overheated. System is in Suspend mode Display function was switched to the external monitor If computer is in direct sunlight, move it and allow it to cool off Use Fn + F2 to switch between LCD or CRT Using 1024 × 768 or higher Restart the computer. resolution on external monitor and have toggled back to internal display, which supports up to 800 × The light tubes on the edge of the display Improper backlight or Replace the display assembly panel do not light up at all and Power-On display cable connections Self-Test(POST) completes when the unit is powered up Defective inverter board Defective display cable Defective display panel Defective system board Self-Test(POST) does not complete when the unit is powered up Backlight (brightness) cannot be adjusted Improper display cable 1. Reseat the display cable to the with Fn + F7 (¯ ) or connections system board Fn + F8 (- ) 2. Replace the display assembly Contrast cannot be adjusted with Fn + F5 (¯ ) or Fn + F6 (- ) Defective display cable. Defective system board Replace the display assembly. Replace the system board 75 This display panel has a continuous patternReseat the display cable to the across it (e.g., a "jailbars" pattern), has a connections following until the problem is solved: single color on it, or has garbled graphics across the entire panel. This failure is for System board patterns across the entire panel (not just on one section) Display assembly Ghost bars extending from graphics on the Common characteristic of Change the background colors display STN displays Adjust the Contrast of the display by using Fn + F5 (¯ ) or Fn + F6 A single line, small group of lines, or block appears on the display panel. This failure occurs in only a section of the display panel NOTE: Solving Hard Drive Problems 76 Solving Hard Drive ProblemsReading hard drive takes an System entered Hibernation due to Give the system time to restore the unusually long time after restarting low battery condition and is now previously saved data to its exact the computer exiting from it state before Hibernation Hard drive error occurs Hard drive has bad sectors or has Run Computer Checkup failed Hard drive does not work Hard drive is not seated properly Turn off and unplug the computer remove the battery pack, and remove and then reinstall the hard drive Solving Hardware Installation Problems Solving Hardware Installation Problems Problem Solutions(s) A new device is not recognized as part Cable(s) of new external device are Ensure that all cables are properly of the computer system loose or power cables are and securely connected unplugged Power switch of new external device Turn off the computer, turn on the is not turned on external device, then turn on the computer to integrate the device with the computer system Device is not seated properly Turn off the computer and reinsert the device Solving Keyboard/Numeric Keypad Problems Solving Keyboard/Numeric Keypad Problems Embedded numeric keypad on computer Num Lock function is not enabled Press the Shift+NumLk keys to keyboard is disabled enable the Num Lock function and embedded numeric keypad The Num Lock icon on the status panel turns on Embedded numeric keypad is disabled External numeric keypad is Disconnect the external numeric and Num Lock function is on connected to the computer keypad from the computer 77 Solving Memory ProblemsSolving Memory Problems Memory count during Power-On Self-Test Optional memory expansion card Ensure that the optional memory (POST) is incorrect is installed incorrectly expansion card is installed is incompatible with correctly the computer, or is defective "Out of Memory" message is displayed on System ran out of memory for Check the application the screen or insufficient memory the application documentation for memory error occurs during operation requirements Install additional memory Too many TSR (terminate-and Remove from memory any TSR stay-resident)applications are applications that you do not need running Solving Minor Problems (continued) 78 Contacting Compaq SupportShipping Preparation 80 System UnitSystem Unit Boards Assembly Mass Storage Devices Miscellaneous Cable Kit Miscellaneous Hardware Kit Miscellaneous Plastics Kit Miscellaneous Parts Documentation and Software Spare Description Part Number 2.Palmrest Cover w TouchPad 118167- and Button 001 Board (Model: 2.Palmrest Cover w/ TouchPad and Button Board (Models: 1270 and 1670) 3.Upper CPU Cover w/Power Switch 4.Speaker 352889- Assembly w/ 001 Cables 5.Base 400441- Enclosure 6.Battery Pack Li ion 82 BoardsHeatspreader 2. Voltage Convertor 3. Modem 56K Data Fax w/o SRAM 4.Processor AMD P350 Mhz 122698- (Models: (Models: 1270 and 1670) Processor AMD P380 5.System Board (Models: 400440- 1670 and 1675) System w/512K Cache 6.Fan 400444- Assembly 83 7. SystemMemory (Models: 122700- 1670 and 84 1.Display14.1 TFT 2.Display 13.3 TFT w/LVDS 3.Display 12.1TFT w LVDS 85 Mass Storage Devices86 Miscellaneous Cables Kit87 Miscellaneous Hardware KitHardware Kit Spare Part Number: DescriptionQuantity 1 each Mounting Bracket LCD Guide FPC Spring 4 each Torsion PCMCIA 88 Miscellaneous Plastics KitMass Storage Devices Cable Kit Hardware Kit Plastics Kit Parts Documentation and Software Plastics Kit Door Battery Pack Cover Module Hinge (Left) (Right) 6.CD Drive 1 each Guide 7. Rubber Plug (A) 8. Rubber Plug (B) 9. Rubber 8 each Foot 10. Latch 2 each 11. Latch 90 Miscellaneous PartsMass Storage Devices Miscellaneous Cable Kit Miscellaneous Hardware Kit Miscellaneous Plastics Kit Miscellaneous Parts Documentation and Software Not Shown Miscellaneous Screw Kit (Not Shown) Parts Adapter Port Replicator 91 United States June 27COMPAQ STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH Maintenance & Service Guide Presario Series Models : 1270, 1670, and Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal & Replacement Procedures Specifications Pin Assignments Battery Pack Operations System Unit Boards Display Assembly Mass Storage Devices Miscellaneous Cable Kit Miscellaneous Hardware Kit Miscellaneous Plastics Kit Miscellaneous Parts Documentation and Software Description Spare Part Number Quick Restore CD, Belgium Windows Info. Not Available France Germany Netherlands Quick Reference Guide QuickFind for Windows, North America, Latin America, Asia Pacific QuickFind for Windows, Europe, Middle East, Africa QuickFind Part Number Suffix Suffix Month January July February August March September April October May November June December 1.800.AT.COMPAQ 92 Electrostatic DischargeGenerating Static93 Removing DIPS from vinyl trays11,500 4,000 Removing DIPS from Styrofoam 14,500 3,500 Removing bubble pack from PCBs 26,000 20,000 7,000 Packing PCBs in foam-linedbox 21,000 11,000 NOTE: 700 volts can degrade a product 94 Service ConsiderationsTool and Software Requirements Screws 96 Cables and ConnectorsCables ●Always handle cables by their connectors ●Avoid bending, twisting, or pulling on the cables ●Handle flex cables with extreme care; they can tear easily Select the desired illustration Removing a Cable from a ZIF Connector The ribbon cable position for the 4.3-GBand 6.4-GBhard drive The ribbon cable position for the CD or DVD drive The ribbon cable position for the diskette drive The cable position for the speaker assembly 97 Plastic PartsReturn to Removal & Replacement Procedures 98 Preparing the Computer for Disassembly99 Battery Charger Boardnot 100 Removing the Battery Pack101 Upper CPUCover Speaker Diskette Drive Fan Assembly System Board Dip Switch Settings Module 102 Removing the Palmrest Cover with Touch PadDisassembly Sequence Electrostatic Discharge Service Considerations Cables and Connectors Preparing the Computer for Disassembly Battery Pack Palmrest Cover with Touch Pad Keyboard Heatspreader Processor Hard Drive DVD or CD Drive Battery Charger Board Modem Display Panel It is not necessary to remove the display panel NOTE: assembly to access the interior components of the computer To remove the palmrest cover with touch pad, complete the following steps: 1.Prepare the computer for disassembly 103 Upper CPU2. Close the Cover computer and turn Speaker the computer upside down Diskette Drive 3. Remove four Fan Assembly screws from the System Board bottom of the computer Dip Switch Settings Next Step Memory Module 104 Removing the Keyboard106 Removing the Heatspreader107 4. Removetwo screws from the and lift out of the chassis To replace the heatspeader reverse the previous procedures 108 Removing the Processor110 Removing the 4.3-GBor 6.4-GBHard Drive128 Removing the System Board130 For Models: 1670 andNOTE: The black area on the dip switch indicates the position of the switch Return to Removal & Replacement Procedures 131 Removing the Memory Module
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