Blackberry 8330 manuals

Cell Phone > Cell Phone

When we buy new device such as Blackberry 8330 we often through away most of the documentation but the warranty. Very often issues with Blackberry 8330 begin only after the warranty period ends and you may want to find how to repair it or just do some service work. Even oftener it is hard to remember what does each function in Cell Phone Blackberry 8330 is responsible for and what options to choose for expected result. Fortunately you can find all manuals for Cell Phone on our side using links below.

Blackberry 8330 Manual

272 pages697.82 Kb

3Contents
13BlackBerry basics
- Switch typing input methods
- Switch applications
- Assign an application to a Convenience key
- Set owner information
- 15BlackBerry basics troubleshooting
17Shortcuts
- BlackBerry basics shortcuts
- Phone shortcuts
- Camera and video camera shortcuts
- 18Typing shortcuts
- 19Search shortcuts
- Attachment shortcuts
- 20Browser shortcuts
- Media shortcuts
- 21Map shortcuts
- Calendar shortcuts
23Phone
- Phone basics
- 25Emergency calls
- Volume
  - Change the default volume for calls
  - Improve sound quality during a call
  - Improve sound quality for all calls
- 26Voice dialing
  - Make a call using a voice command
  - Set playback options for voice dialing
  - Improve voice recognition of numbers
- 28Voice mail
  - Check your voice mail
  - Change the voice mail access number
- 29Speed dial
  - Make a call using speed dial
  - Assign a speed dial number to a key
  - Change the contact assigned to a speed dial key
- Conference calls
  - Make a conference call
  - Create a phone number link for a conference call
  - Leave a conference call
- 30Caller ID
  - Add a caller ID picture for a contact
  - Change the caller ID picture for a contact
  - Delete the caller ID picture for a contact
- 31Call logs
  - About call logs
  - Add notes to a call log
  - Change call log notes
  - Forward a call log
  - Delete call log notes
- 32Call forwarding
  - About call forwarding
  - 33Prerequisites: Call forwarding
  - Forward calls
  - Add a call forwarding phone number
  - Change a call forwarding phone number
  - Delete a call forwarding phone number
- 34Smart dialing
  - About smart dialing
  - Set the default country code and area code
  - Set options for dialing extensions
- 35TTY support
  - About TTY support
  - Prerequisites: TTY support
  - Turn on TTY support
- 36Multiple phone numbers
  - About multiple phone numbers
  - Switch the active phone number
- Phone options
  - Hide your phone number from contacts when you make calls
  - Turn on dialing from the Lock screen
  - 37Sort phone numbers or contacts on the Phone screen
  - Stop ending calls when you insert your device in the holster
  - Answer calls automatically when you remove your device from the holster
  - Reset a call timer
  - About telecoil mode
  - Turn on telecoil mode
- 38Phone shortcuts
- 39Phone troubleshooting
  - I cannot make or receive calls
  - I cannot check my voice mail
41Voice dialing
- 42Turn off choice lists for voice commands
- Set the matching sensitivity level for voice commands
- Turn off voice prompts
- Set playback options for voice dialing
- 43Improve voice recognition of numbers
- Use a headset
- Voice dialing troubleshooting
45Camera and video camera
- Take a picture
- Zoom in to or out from a subject
- View the number of remaining pictures
- Record a video
- 46View the amount of memory available for recording videos
- Camera and video camera options
  - Change the location for storing pictures or videos
  - Change the default flash mode
  - Turn on low-light mode for videos
  - Change white balance for pictures and videos
  - 47Change the video size and format
  - Set picture size
  - Set picture quality
  - Apply a color effect to pictures
- 48Camera and video camera shortcuts
- Camera and video camera troubleshooting
  - I cannot save pictures or videos
  - The flash dims or turns off
  - Some pictures that I take are blurry
49Email messages
- Email message basics
  - Open a message
  - Send an email message
- 52Email message folders
  - File an email message
  - Add, change, or delete an email message folder
  - Hide filed email messages
  - View messages in a specific folder
  - 53Resend a message
  - Stop a message from sending
  - Stop storing messages sent from your device on your computer
  - Stop storing messages sent from your computer on your device
- 54Email message filters
  - About email message filters
  - Create an email message filter
  - Create an email message filter based on a contact or subject
  - 55Options for email message filters
  - Turn on an email message filter
  - 56Change an email message filter
  - Change the order of email message filters
  - Forward email messages to your device when no filters apply
  - Delete an email message filter
- 57Email message forwarding
  - Forward messages from a specific email message folder to your device
  - Stop forwarding email messages to your device
  - 58Check spelling automatically before sending email messages
  - Request delivery or read confirmation for email messages
  - 59View an address instead of a display name
  - Add a signature
  - Set an out-of-office reply
  - Change the email address that you use to send messages or meeting invitations
  - 60Delete the disclaimer from an email message
  - Use color to differentiate work messages from other messages
  - 64I cannot file email messages
  - I received notification of a new message, but no new messages appear in my message list
  - Some email message folders appear dimmed
67PIN messages
- PIN message basics
  - 68Blind carbon copy a contact
  - Attach a contact to a message
  - Set the importance level for a message
  - Set a high importance level for received PIN messages
77SMS text messages
- SMS text message basics
  - About SMS text messages
  - Find your SMS phone number
  - Open a message
  - Send an SMS text message
  - 84I cannot send SMS text messages
  - I am not receiving SMS text messages
  - I cannot use a shortcut to view one type of message in a message list
87MMS messages
- MMS message basics
  - 88Create a slide show in an MMS message
  - Set the importance level for a message
  - 89Resend a message
  - Save a message
  - Reply to a message
  - Forward an MMS message
  - File an email message
- 91MMS message attachments
  - Attach a media file to an MMS message
  - Attach an appointment to an MMS message
  - Save a media file from an MMS message
  - Add an appointment to your calendar from an MMS message
  - 92Add a contact to your address book from an MMS message
  - Request delivery or read notification for an MMS message
  - Request delivery notification or read notification for all MMS messages
  - View an address instead of a display name
  - 93View the size of an MMS message before sending it
  - Stop receiving MMS messages when roaming
  - 95Block MMS messages
  - 97I cannot attach a file to an MMS message
99Typing
- Typing basics
- 101Typing input methods
  - Switch typing input methods
  - Change the typing input language
  - About typing in Arabic or Russian
  - Type in Arabic or Russian using SureType technology
  - Type in Arabic or Russian using multi-tap
- 102Spelling checker
  - Check spelling automatically before sending email messages
  - Change options for checking spelling
  - Add a word to the custom dictionary
  - Change a word in the custom dictionary
  - Delete a word from the custom dictionary
- 103AutoText
  - About AutoText
  - 104Create an AutoText entry
  - Change an AutoText entry
  - Delete an AutoText entry
  - Undo an AutoText change
  - Turn off AutoText for SMS text messages
- 105Typing shortcuts
- Typing troubleshooting
  - I cannot check spelling
107Search
- About search
- Search for messages
- Search criteria
- 109Search for organizer data
- Search shortcuts
111Attachments
- Attachment basics
  - Search for text in a message, attachment, or web page
- 112Document attachments
  - Open a password-protected .pdf file attachment
  - View tracked changes in a document
  - View the table of contents in a document
- 113Spreadsheet attachments
- 114Media attachments
- Presentation attachments
- 115vCard contact attachments
- 116Attachment shortcuts
- Attachment troubleshooting
  - A skipped content bar appears in a document
  - A question mark appears on a slide
117Synchronization
- About synchronization
- Prerequisites: Wireless email reconciliation
- Reconcile email messages over the wireless network
- Delete email messages over the wireless network
- 118Prerequisites: Wireless data synchronization
- Synchronize organizer data over the wireless network
- About synchronization conflicts
- Manage email reconciliation conflicts
- 119Manage data synchronization conflicts
- About backing up and restoring device data
- Prerequisites: Wireless data restoration
- Delete all device data
- 120Empty the deleted items folder on your computer from your device
- Synchronization troubleshooting
  - Email messages are not reconciling over the wireless network
  - I am not receiving email messages from personal folders on my computer
  - Email messages are not being deleted over the wireless network
  - Organizer data is not synchronizing over the wireless network
123Browser
- Browser basics
- 125Links, pictures, and web page addresses
  - Change the picture quality in the browser
  - Load pictures on a web page
- 127Browser bookmarks
  - About bookmarks for web pages
  - Add a bookmark for a web page
  - 128Make a web page available offline
  - Change a bookmark for a web page
  - Forward a bookmark for a web page
  - Delete a bookmark for a web page
  - Add a bookmark folder for web pages
- 130Web feeds
  - About web feeds
  - Subscribe to a web feed
  - View web feed content
  - Listen to web feed content
  - 131Mark a web feed title as opened or unopened
  - Change a web feed
  - File a web feed
  - Delete a web feed
- 132Browser options
  - Clear a browser cache
  - Clear browser history
  - Turn on JavaScript support
  - Change the default browser view
  - 133Change the number of times animated graphics repeat
  - Set the web content type that the browser accepts
  - Change the home page or start page
  - Set the default browser configuration
  - Set the character encoding for all web pages
  - Receive a prompt before running a script
  - Receive a prompt before closing the browser
- 134Browser security
  - About TLS
  - 135About WTLS
  - Manage browser security
  - TLS options
  - 136WTLS options
  - Add a trusted content server
- 137Browser push
  - About browser push
  - Turn off browser push
  - Browser push options
- 138Browser shortcuts
141Applications
143Media
- Media file management
  - About transferring media files
  - Transfer a file between your device and your computer using the media manager tool
  - Transfer a file between your device and your computer in mass storage mode
  - Receive a media file using Bluetooth technology
  - 144Forward a media file
  - Delete a media file
  - Rename a media file
  - Move a media file
  - Change the amount of memory available for media files
  - View properties for a media file
- 145Songs, ring tones, videos, and voice notes
  - Play a media file
  - Amplify the volume
  - Keep backlighting on when you play a video
  - Use a headset
- 148Playlists
  - Add a song to a standard playlist
  - 149Delete a song from a standard playlist
  - Change the order of songs in a standard playlist
  - View a playlist
  - Delete a playlist
  - Rename a playlist
- 150Pictures
  - View a picture
  - Add a picture folder
  - Save a picture
  - Sort pictures
  - 151Rename a picture or picture folder
  - Delete a picture or picture folder
  - Move a picture
  - 152Download a Home screen background
  - Use a picture as the Home screen background
  - View pictures as a slide show
  - Change the number of seconds between slides in a slide show
  - View pictures in a list
- 153Media card options
  - 154View the amount of available memory on a media card
  - Turn on mass storage mode manually
  - Turn off the mass storage mode prompt
  - Turn off mass storage mode support
  - Format a media card
  - Turn off media card support
- 155Media shortcuts
- Media troubleshooting
  - I cannot play a song or video on a web page
  - I cannot open media files
  - 156My device does not recognize my media card
  - My device is not using the correct ring tone or Home screen background
157Maps
- Map basics
  - Get directions
  - View directions as a route on a map
  - Forward a route or a map
  - View a location on a map
- 158Navigation
- 159Map options
  - Set the GPS receiver that you use to track your movement
  - Add a bookmark for a location or route
  - Clear the map cache
  - View status information at the top of a map
  - View north at the top of a map
  - Hide the tracking information at the bottom of a map
  - Keep backlighting on when you track your movement
- 160Map shortcuts
- Maps troubleshooting
  - Diagonal lines appear on a map
161GPS technology
- About GPS technology
- Turn on GPS technology
- Get your GPS location
- Prevent others from tracking your location
- 162GPS technology troubleshooting
  - I cannot use GPS technology
163Contacts
- Contact basics
  - 164Delete a contact
  - About pauses and waits
  - Add a pause or a wait to a phone number
  - About custom ring tones
  - Assign a ring tone to a contact
- 165Mailing lists
  - About mailing lists
  - Create a mailing list
  - Change a mailing list
  - View a mailing list
  - Delete a mailing list
- 166Caller ID
  - Add a caller ID picture for a contact
  - Change the caller ID picture for a contact
  - 167Delete the caller ID picture for a contact
  - About categories
- 168Address lookup
  - Search for contacts in your organization's address book
  - Manage address lookup results
- 169Contact list options
  - Sort contacts or tasks
  - Set display options for contacts
  - Prevent duplicate names in your address book
- 170Contact troubleshooting
  - Custom address book field data is not appearing on my computer
  - Caller ID pictures are not appearing on my device
171Calendar
- Calendar basics
  - 172Schedule a meeting
  - Recurrence fields
- 173Meetings
  - 174Respond to a meeting invitation
  - Change the list of participants for a meeting
  - Send an email message to all meeting participants
  - Contact a meeting participant
  - View your calendar when responding to a meeting
- 175Calendar options
  - Change the default calendar view
  - Change the default reminder time for calendar entries
  - Change the start and end time for days
  - Change the snooze time for reminders
  - 176Change the email address that you use to send messages or meeting invitations
  - View tasks in a calendar
  - Change the first day of the week
  - Hide free time in Agenda view
  - View more of the subject line for appointments in Agenda view
  - 177Change how long your device stores calendar entries
  - View the number of calendar entries stored in a calendar
- 178Multiple calendars
  - About multiple calendars
  - Switch calendars
  - Use color to differentiate calendars
  - Change the calendar that reminds you of appointments
  - Change the default calendar
- 179Calendar shortcuts
- Calendar troubleshooting
  - I cannot schedule appointments that span multiple days
  - I cannot set some fields when scheduling appointments
  - Some characters in calendar entries do not appear correctly after synchronization
181Tasks
- Task basics
  - Create a task
  - Recurrence fields
  - Change a task
  - Change the status of a task
- 184Task list options
  - Sort contacts or tasks
  - Change the snooze time for reminders
  - View tasks in the calendar
187Memos
- Memo basics
  - Create a memo
  - Change a memo
  - Forward a task or memo
  - 188Delete a memo
  - About categories
- 189Memo list options
191Alarm
193Calculator
195Bluetooth technology
- Bluetooth technology basics
  - About Bluetooth technology
  - Turn on Bluetooth technology
  - Pair with a Bluetooth enabled device
  - Connect to a Bluetooth enabled device
  - 196Switch to a paired Bluetooth enabled device during a call
  - Share contacts with a paired Bluetooth enabled car kit
  - Receive a media file using Bluetooth technology
  - Forward a media file
  - Rename a paired Bluetooth enabled device
  - Delete a paired Bluetooth enabled device
- 197Bluetooth technology options
  - Prevent your device from sharing contacts with Bluetooth enabled devices
  - Restrict outgoing calls
  - 198Make your BlackBerry device discoverable
  - Change the pairing name for your BlackBerry device
  - Turn off Bluetooth connection notification
  - Turn off the prompt that appears when connecting or pairing
- 199Bluetooth technology troubleshooting
  - I cannot type a passkey on a Bluetooth enabled device
  - My list of paired Bluetooth enabled devices does not appear
  - I cannot pair with a Bluetooth enabled device
  - I cannot share contacts with a paired Bluetooth enabled device
201Date and time
- Set the date and time
- Get the date and time from the wireless network automatically
- Date and time troubleshooting
  - The time on my device is incorrect
203Notification profiles
- Notification basics
  - About notification profiles
  - Switch notification profiles
  - Create a notification profile
  - Change a notification profile
  - 204Delete a notification profile
  - Change your ring tone
  - Prevent notification during calls
  - Silence your device
  - View a list of saved ring tones
  - Download a ring tone
- 205LED notification
  - LED notification
  - Turn off Bluetooth connection notification
  - Turn on wireless coverage notification
- 206Custom notification
  - About custom notification
  - Set custom notification for calls or messages from a specific contact
  - 207Change the order of notification profile exceptions
  - Change a notification profile exception
  - Change the list of contacts for a notification profile exception
- 208Notification profile troubleshooting
211BlackBerry Messenger
- Contacts
  - Add a contact
  - Turn on invitation passwords
  - Respond to an invitation
  - 212Turn off invitation forwarding options
  - Delete a contact
  - View a contact's information
  - Rename a contact
  - Add a group
  - Move a contact to a different group
  - Rename a group
  - Delete a group
- 213Conversations
  - Start a conversation
  - Open a conversation
- 215Availability
217Display and keyboard
- Backlighting
- Display options
  - 218Download a Home screen background
  - Set the display font
  - About organizing applications
  - Add an application folder
  - Move an application icon
- 219Keyboard options
- 220Themes
- 221Display troubleshooting
223Language
- 224Turn off the shortcut for switching typing input languages
- Change the voice dialing language
- Set display options for contacts
227Wireless network coverage
- Find information about wireless coverage indicators
- Turn off a wireless connection
- Network connection indicators
- 228Turn on wireless coverage notification
- Check the wireless coverage level using a voice command
- Turn off data service
- About roaming
- Verify the status of network connections and services
231Power, battery, and memory
233Security
- Security basics
- 234Password keeper
  - 235View a password in the password keeper
  - Change a password in the password keeper
  - Hide passwords in the password keeper
  - Delete a password from the password keeper
  - Change the password keeper password
  - Copy a password
  - Prevent password copying
  - Set a limit for password attempts in the password keeper
- 236Encryption
  - About content protection
  - 237Protect your device data
  - Set content protection strength
  - About encryption keys
  - Generate an encryption key
  - About content compression
- 238Memory cleaning
  - About memory cleaning
  - Turn on memory cleaning
  - Change when your device deletes sensitive data from the device memory
  - Delete sensitive application data from the device memory
  - View the icon for the memory cleaning application on the Home screen
- 239Advanced security
  - About security self-tests
  - Verify security software
  - 240About two-factor authentication
  - About certificates
  - About the key store
  - About PGP keys
- 241Smart cards
  - About smart password entry
  - Prerequisites: Smart password entry
  - Turn off smart password entry
  - Switch smart password filters
  - Prerequisites: Authentication certificates
- 242Software tokens
- Security troubleshooting
245Third-party application control
- About permissions for third-party applications
- Reset connection permissions for third-party applications
- About direct Internet connections for third-party applications
- Set up a direct Internet connection for a third-party application
- Set permissions for a third-party application
- 246Connection permissions for third-party applications
- Interaction permissions for third-party applications
- 247Data permissions for third-party applications
249BrickBreaker
- About BrickBreaker
- BrickBreaker capsules
- 250BrickBreaker scoring
- Play BrickBreaker
- Adjust the volume
- Set the paddle speed
253Service books
- About service books
- Accept a service book
- Delete a service book
255Troubleshooting
- BlackBerry basics troubleshooting
  - No application opens when I press a Convenience key
  - Some features are not available on my device
- Phone troubleshooting
  - I cannot make or receive calls
  - I cannot check my voice mail
  - I cannot join a call
- 256Voice dialing troubleshooting
- 257Camera and video camera troubleshooting
  - I cannot save pictures or videos
  - The flash dims or turns off
  - Some pictures that I take are blurry
  - 258I cannot file email messages
  - I received notification of a new message, but no new messages appear in my message list
- 260Typing troubleshooting
- Attachment troubleshooting
- Synchronization troubleshooting
- 262Browser troubleshooting
- Application troubleshooting
- Media troubleshooting
- 263Maps troubleshooting
- Contact troubleshooting
- Calendar troubleshooting
- 264Bluetooth technology troubleshooting
- 265Date and time troubleshooting
- Notification profile troubleshooting
- Display troubleshooting
- 266Language troubleshooting
- Wireless network coverage troubleshooting
- Security troubleshooting
- 267Diagnostic reports
  - About diagnostic reports
  - Run a diagnostic report
  - View a diagnostic report
  - Submit a diagnostic report
  - Delete a diagnostic report
  - 268Set a default recipient for diagnostic reports
  - View the version number of the BlackBerry Device Software on your device
  - I cannot run or submit a diagnostic report
269Glossary
271Legal notice

272 pages696.11 Kb

3Contents
13BlackBerry basics
- Switch typing input methods
- Switch applications
- Assign an application to a Convenience key
- Set owner information
- 15BlackBerry basics troubleshooting
17Shortcuts
- BlackBerry basics shortcuts
- Phone shortcuts
- Camera and video camera shortcuts
- 18Typing shortcuts
- 19Search shortcuts
- Attachment shortcuts
- 20Browser shortcuts
- Media shortcuts
- 21Map shortcuts
- Calendar shortcuts
23Phone
- Phone basics
- 25Emergency calls
- Volume
  - Change the default volume for calls
  - Improve sound quality during a call
  - Improve sound quality for all calls
- 26Voice dialing
  - Make a call using a voice command
  - Set playback options for voice dialing
  - Improve voice recognition of numbers
- 28Voice mail
  - Check your voice mail
  - Change the voice mail access number
- 29Speed dial
  - Make a call using speed dial
  - Assign a speed dial number to a key
  - Change the contact assigned to a speed dial key
- Conference calls
  - Make a conference call
  - Create a phone number link for a conference call
  - Leave a conference call
- 30Caller ID
  - Add a caller ID picture for a contact
  - Change the caller ID picture for a contact
  - Delete the caller ID picture for a contact
- 31Call logs
  - About call logs
  - Add notes to a call log
  - Change call log notes
  - Forward a call log
  - Delete call log notes
- 32Call forwarding
  - About call forwarding
  - 33Prerequisites: Call forwarding
  - Forward calls
  - Add a call forwarding phone number
  - Change a call forwarding phone number
  - Delete a call forwarding phone number
- 34Smart dialing
  - About smart dialing
  - Set the default country code and area code
  - Set options for dialing extensions
- 35TTY support
  - About TTY support
  - Prerequisites: TTY support
  - Turn on TTY support
- 36Multiple phone numbers
  - About multiple phone numbers
  - Switch the active phone number
- Phone options
  - Hide your phone number from contacts when you make calls
  - Turn on dialing from the Lock screen
  - 37Sort phone numbers or contacts on the Phone screen
  - Stop ending calls when you insert your device in the holster
  - Answer calls automatically when you remove your device from the holster
  - Reset a call timer
  - About telecoil mode
  - Turn on telecoil mode
- 38Phone shortcuts
- 39Phone troubleshooting
  - I cannot make or receive calls
  - I cannot check my voice mail
41Voice dialing
- 42Turn off choice lists for voice commands
- Set the matching sensitivity level for voice commands
- Turn off voice prompts
- Set playback options for voice dialing
- 43Improve voice recognition of numbers
- Use a headset
- Voice dialing troubleshooting
45Camera and video camera
- Take a picture
- Zoom in to or out from a subject
- View the number of remaining pictures
- Record a video
- 46View the amount of memory available for recording videos
- Camera and video camera options
  - Change the location for storing pictures or videos
  - Change the default flash mode
  - Turn on low-light mode for videos
  - Change white balance for pictures and videos
  - 47Change the video size and format
  - Set picture size
  - Set picture quality
  - Apply a color effect to pictures
- 48Camera and video camera shortcuts
- Camera and video camera troubleshooting
  - I cannot save pictures or videos
  - The flash dims or turns off
  - Some pictures that I take are blurry
49Email messages
- Email message basics
  - Open a message
  - Send an email message
- 52Email message folders
  - File an email message
  - Add, change, or delete an email message folder
  - Hide filed email messages
  - View messages in a specific folder
  - 53Resend a message
  - Stop a message from sending
  - Stop storing messages sent from your device on your computer
  - Stop storing messages sent from your computer on your device
- 54Email message filters
  - About email message filters
  - Create an email message filter
  - Create an email message filter based on a contact or subject
  - 55Options for email message filters
  - Turn on an email message filter
  - 56Change an email message filter
  - Change the order of email message filters
  - Forward email messages to your device when no filters apply
  - Delete an email message filter
- 57Email message forwarding
  - Forward messages from a specific email message folder to your device
  - Stop forwarding email messages to your device
  - 58Check spelling automatically before sending email messages
  - Request delivery or read confirmation for email messages
  - 59View an address instead of a display name
  - Add a signature
  - Set an out-of-office reply
  - Change the email address that you use to send messages or meeting invitations
  - 60Delete the disclaimer from an email message
  - Use color to differentiate work messages from other messages
  - 64I cannot file email messages
  - I received notification of a new message, but no new messages appear in my message list
  - Some email message folders appear dimmed
67PIN messages
- PIN message basics
  - 68Blind carbon copy a contact
  - Attach a contact to a message
  - Set the importance level for a message
  - Set a high importance level for received PIN messages
77SMS text messages
- SMS text message basics
  - About SMS text messages
  - Find your SMS phone number
  - Open a message
  - Send an SMS text message
  - 84I cannot send SMS text messages
  - I am not receiving SMS text messages
  - I cannot use a shortcut to view one type of message in a message list
87MMS messages
- MMS message basics
  - 88Create a slide show in an MMS message
  - Set the importance level for a message
  - 89Resend a message
  - Save a message
  - Reply to a message
  - Forward an MMS message
  - File an email message
- 91MMS message attachments
  - Attach a media file to an MMS message
  - Attach an appointment to an MMS message
  - Save a media file from an MMS message
  - Add an appointment to your calendar from an MMS message
  - 92Add a contact to your address book from an MMS message
  - Request delivery or read notification for an MMS message
  - Request delivery notification or read notification for all MMS messages
  - View an address instead of a display name
  - 93View the size of an MMS message before sending it
  - Stop receiving MMS messages when roaming
  - 95Block MMS messages
  - 97I cannot attach a file to an MMS message
99Typing
- Typing basics
- 101Typing input methods
  - Switch typing input methods
  - Change the typing input language
  - About typing in Arabic or Russian
  - Type in Arabic or Russian using SureType technology
  - Type in Arabic or Russian using multi-tap
- 102Spelling checker
  - Check spelling automatically before sending email messages
  - Change options for checking spelling
  - Add a word to the custom dictionary
  - Change a word in the custom dictionary
  - Delete a word from the custom dictionary
- 103AutoText
  - About AutoText
  - 104Create an AutoText entry
  - Change an AutoText entry
  - Delete an AutoText entry
  - Undo an AutoText change
  - Turn off AutoText for SMS text messages
- 105Typing shortcuts
- Typing troubleshooting
  - I cannot check spelling
107Search
- About search
- Search for messages
- Search criteria
- 109Search for organizer data
- Search shortcuts
111Attachments
- Attachment basics
  - Search for text in a message, attachment, or web page
- 112Document attachments
  - Open a password-protected .pdf file attachment
  - View tracked changes in a document
  - View the table of contents in a document
- 113Spreadsheet attachments
- 114Media attachments
- Presentation attachments
- 115vCard contact attachments
- 116Attachment shortcuts
- Attachment troubleshooting
  - A skipped content bar appears in a document
  - A question mark appears on a slide
117Synchronization
- About synchronization
- Prerequisites: Wireless email reconciliation
- Reconcile email messages over the wireless network
- Delete email messages over the wireless network
- 118Prerequisites: Wireless data synchronization
- Synchronize organizer data over the wireless network
- About synchronization conflicts
- Manage email reconciliation conflicts
- 119Manage data synchronization conflicts
- About backing up and restoring device data
- Prerequisites: Wireless data restoration
- Delete all device data
- 120Empty the deleted items folder on your computer from your device
- Synchronization troubleshooting
  - Email messages are not reconciling over the wireless network
  - I am not receiving email messages from personal folders on my computer
  - Email messages are not being deleted over the wireless network
  - Organizer data is not synchronizing over the wireless network
123Browser
- Browser basics
- 125Links, pictures, and web page addresses
  - Change the picture quality in the browser
  - Load pictures on a web page
- 127Browser bookmarks
  - About bookmarks for web pages
  - Add a bookmark for a web page
  - 128Make a web page available offline
  - Change a bookmark for a web page
  - Forward a bookmark for a web page
  - Delete a bookmark for a web page
  - Add a bookmark folder for web pages
- 130Web feeds
  - About web feeds
  - Subscribe to a web feed
  - View web feed content
  - Listen to web feed content
  - 131Mark a web feed title as opened or unopened
  - Change a web feed
  - File a web feed
  - Delete a web feed
- 132Browser options
  - Clear a browser cache
  - Clear browser history
  - Turn on JavaScript support
  - Change the default browser view
  - 133Change the number of times animated graphics repeat
  - Set the web content type that the browser accepts
  - Change the home page or start page
  - Set the default browser configuration
  - Set the character encoding for all web pages
  - Receive a prompt before running a script
  - Receive a prompt before closing the browser
- 134Browser security
  - About TLS
  - 135About WTLS
  - Manage browser security
  - TLS options
  - 136WTLS options
  - Add a trusted content server
- 137Browser push
  - About browser push
  - Turn off browser push
  - Browser push options
- 138Browser shortcuts
141Applications
143Media
- Media file management
  - About transferring media files
  - Transfer a file between your device and your computer using the media manager tool
  - Transfer a file between your device and your computer in mass storage mode
  - Receive a media file using Bluetooth technology
  - 144Forward a media file
  - Delete a media file
  - Rename a media file
  - Move a media file
  - Change the amount of memory available for media files
  - View properties for a media file
- 145Songs, ring tones, videos, and voice notes
  - Play a media file
  - Amplify the volume
  - Keep backlighting on when you play a video
  - Use a headset
- 148Playlists
  - Add a song to a standard playlist
  - 149Delete a song from a standard playlist
  - Change the order of songs in a standard playlist
  - View a playlist
  - Delete a playlist
  - Rename a playlist
- 150Pictures
  - View a picture
  - Add a picture folder
  - Save a picture
  - Sort pictures
  - 151Rename a picture or picture folder
  - Delete a picture or picture folder
  - Move a picture
  - 152Download a Home screen background
  - Use a picture as the Home screen background
  - View pictures as a slide show
  - Change the number of seconds between slides in a slide show
  - View pictures in a list
- 153Media card options
  - 154View the amount of available memory on a media card
  - Turn on mass storage mode manually
  - Turn off the mass storage mode prompt
  - Turn off mass storage mode support
  - Format a media card
  - Turn off media card support
- 155Media shortcuts
- Media troubleshooting
  - I cannot play a song or video on a web page
  - I cannot open media files
  - 156My device does not recognize my media card
  - My device is not using the correct ring tone or Home screen background
157Maps
- Map basics
  - Get directions
  - View directions as a route on a map
  - Forward a route or a map
  - View a location on a map
- 158Navigation
- 159Map options
  - Set the GPS receiver that you use to track your movement
  - Add a bookmark for a location or route
  - Clear the map cache
  - View status information at the top of a map
  - View north at the top of a map
  - Hide the tracking information at the bottom of a map
  - Keep backlighting on when you track your movement
- 160Map shortcuts
- Maps troubleshooting
  - Diagonal lines appear on a map
161GPS technology
- About GPS technology
- Turn on GPS technology
- Get your GPS location
- Prevent others from tracking your location
- 162GPS technology troubleshooting
  - I cannot use GPS technology
163Contacts
- Contact basics
  - 164Delete a contact
  - About pauses and waits
  - Add a pause or a wait to a phone number
  - About custom ring tones
  - Assign a ring tone to a contact
- 165Mailing lists
  - About mailing lists
  - Create a mailing list
  - Change a mailing list
  - View a mailing list
  - Delete a mailing list
- 166Caller ID
  - Add a caller ID picture for a contact
  - Change the caller ID picture for a contact
  - 167Delete the caller ID picture for a contact
  - About categories
- 168Address lookup
  - Search for contacts in your organization's address book
  - Manage address lookup results
- 169Contact list options
  - Sort contacts or tasks
  - Set display options for contacts
  - Prevent duplicate names in your address book
- 170Contact troubleshooting
  - Custom address book field data is not appearing on my computer
  - Caller ID pictures are not appearing on my device
171Calendar
- Calendar basics
  - 172Schedule a meeting
  - Recurrence fields
- 173Meetings
  - 174Respond to a meeting invitation
  - Change the list of participants for a meeting
  - Send an email message to all meeting participants
  - Contact a meeting participant
  - View your calendar when responding to a meeting
- 175Calendar options
  - Change the default calendar view
  - Change the default reminder time for calendar entries
  - Change the start and end time for days
  - Change the snooze time for reminders
  - 176Change the email address that you use to send messages or meeting invitations
  - View tasks in a calendar
  - Change the first day of the week
  - Hide free time in Agenda view
  - View more of the subject line for appointments in Agenda view
  - 177Change how long your device stores calendar entries
  - View the number of calendar entries stored in a calendar
- 178Multiple calendars
  - About multiple calendars
  - Switch calendars
  - Use color to differentiate calendars
  - Change the calendar that reminds you of appointments
  - Change the default calendar
- 179Calendar shortcuts
- Calendar troubleshooting
  - I cannot schedule appointments that span multiple days
  - I cannot set some fields when scheduling appointments
  - Some characters in calendar entries do not appear correctly after synchronization
181Tasks
- Task basics
  - Create a task
  - Recurrence fields
  - Change a task
  - Change the status of a task
- 184Task list options
  - Sort contacts or tasks
  - Change the snooze time for reminders
  - View tasks in the calendar
187Memos
- Memo basics
  - Create a memo
  - Change a memo
  - Forward a task or memo
  - 188Delete a memo
  - About categories
- 189Memo list options
191Alarm
193Calculator
195Bluetooth technology
- Bluetooth technology basics
  - About Bluetooth technology
  - Turn on Bluetooth technology
  - Pair with a Bluetooth enabled device
  - Connect to a Bluetooth enabled device
  - 196Switch to a paired Bluetooth enabled device during a call
  - Share contacts with a paired Bluetooth enabled car kit
  - Receive a media file using Bluetooth technology
  - Forward a media file
  - Rename a paired Bluetooth enabled device
  - Delete a paired Bluetooth enabled device
- 197Bluetooth technology options
  - Prevent your device from sharing contacts with Bluetooth enabled devices
  - Restrict outgoing calls
  - 198Make your BlackBerry device discoverable
  - Change the pairing name for your BlackBerry device
  - Turn off Bluetooth connection notification
  - Turn off the prompt that appears when connecting or pairing
- 199Bluetooth technology troubleshooting
  - I cannot type a passkey on a Bluetooth enabled device
  - My list of paired Bluetooth enabled devices does not appear
  - I cannot pair with a Bluetooth enabled device
  - I cannot share contacts with a paired Bluetooth enabled device
201Date and time
- Set the date and time
- Get the date and time from the wireless network automatically
- Date and time troubleshooting
  - The time on my device is incorrect
203Notification profiles
- Notification basics
  - About notification profiles
  - Switch notification profiles
  - Create a notification profile
  - Change a notification profile
  - 204Delete a notification profile
  - Change your ring tone
  - Prevent notification during calls
  - Silence your device
  - View a list of saved ring tones
  - Download a ring tone
- 205LED notification
  - LED notification
  - Turn off Bluetooth connection notification
  - Turn on wireless coverage notification
- 206Custom notification
  - About custom notification
  - Set custom notification for calls or messages from a specific contact
  - 207Change the order of notification profile exceptions
  - Change a notification profile exception
  - Change the list of contacts for a notification profile exception
- 208Notification profile troubleshooting
211BlackBerry Messenger
- Contacts
  - Add a contact
  - Turn on invitation passwords
  - Respond to an invitation
  - 212Turn off invitation forwarding options
  - Delete a contact
  - View a contact's information
  - Rename a contact
  - Add a group
  - Move a contact to a different group
  - Rename a group
  - Delete a group
- 213Conversations
  - Start a conversation
  - Open a conversation
- 215Availability
217Display and keyboard
- Backlighting
- Display options
  - 218Download a Home screen background
  - Set the display font
  - About organizing applications
  - Add an application folder
  - Move an application icon
- 219Keyboard options
- 220Themes
- 221Display troubleshooting
223Language
- 224Turn off the shortcut for switching typing input languages
- Change the voice dialing language
- Set display options for contacts
227Wireless network coverage
- Find information about wireless coverage indicators
- Turn off a wireless connection
- Network connection indicators
- 228Turn on wireless coverage notification
- Check the wireless coverage level using a voice command
- Turn off data service
- About roaming
- Verify the status of network connections and services
231Power, battery, and memory
233Security
- Security basics
- 234Password keeper
  - 235View a password in the password keeper
  - Change a password in the password keeper
  - Hide passwords in the password keeper
  - Delete a password from the password keeper
  - Change the password keeper password
  - Copy a password
  - Prevent password copying
  - Set a limit for password attempts in the password keeper
- 236Encryption
  - About content protection
  - 237Protect your device data
  - Set content protection strength
  - About encryption keys
  - Generate an encryption key
  - About content compression
- 238Memory cleaning
  - About memory cleaning
  - Turn on memory cleaning
  - Change when your device deletes sensitive data from the device memory
  - Delete sensitive application data from the device memory
  - View the icon for the memory cleaning application on the Home screen
- 239Advanced security
  - About security self-tests
  - Verify security software
  - 240About two-factor authentication
  - About certificates
  - About the key store
  - About PGP keys
- 241Smart cards
  - About smart password entry
  - Prerequisites: Smart password entry
  - Turn off smart password entry
  - Switch smart password filters
  - Prerequisites: Authentication certificates
- 242Software tokens
- Security troubleshooting
245Third-party application control
- About permissions for third-party applications
- Reset connection permissions for third-party applications
- About direct Internet connections for third-party applications
- Set up a direct Internet connection for a third-party application
- Set permissions for a third-party application
- 246Connection permissions for third-party applications
- Interaction permissions for third-party applications
- 247Data permissions for third-party applications
249BrickBreaker
- About BrickBreaker
- BrickBreaker capsules
- 250BrickBreaker scoring
- Play BrickBreaker
- Adjust the volume
- Set the paddle speed
253Service books
- About service books
- Accept a service book
- Delete a service book
255Troubleshooting
- BlackBerry basics troubleshooting
  - No application opens when I press a Convenience key
  - Some features are not available on my device
- Phone troubleshooting
  - I cannot make or receive calls
  - I cannot check my voice mail
  - I cannot join a call
- 256Voice dialing troubleshooting
- 257Camera and video camera troubleshooting
  - I cannot save pictures or videos
  - The flash dims or turns off
  - Some pictures that I take are blurry
  - 258I cannot file email messages
  - I received notification of a new message, but no new messages appear in my message list
- 260Typing troubleshooting
- Attachment troubleshooting
- Synchronization troubleshooting
- 262Browser troubleshooting
- Application troubleshooting
- Media troubleshooting
- 263Maps troubleshooting
- Contact troubleshooting
- Calendar troubleshooting
- 264Bluetooth technology troubleshooting
- 265Date and time troubleshooting
- Notification profile troubleshooting
- Display troubleshooting
- 266Language troubleshooting
- Wireless network coverage troubleshooting
- Security troubleshooting
- 267Diagnostic reports
  - About diagnostic reports
  - Run a diagnostic report
  - View a diagnostic report
  - Submit a diagnostic report
  - Delete a diagnostic report
  - 268Set a default recipient for diagnostic reports
  - View the version number of the BlackBerry Device Software on your device
  - I cannot run or submit a diagnostic report
269Glossary
271Legal notice

272 pages696.12 Kb

3Contents
13BlackBerry basics
- Switch typing input methods
- Switch applications
- Assign an application to a Convenience key
- Set owner information
- 15BlackBerry basics troubleshooting
17Shortcuts
- BlackBerry basics shortcuts
- Phone shortcuts
- Camera and video camera shortcuts
- 18Typing shortcuts
- 19Search shortcuts
- Attachment shortcuts
- 20Browser shortcuts
- Media shortcuts
- 21Map shortcuts
- Calendar shortcuts
23Phone
- Phone basics
- 25Emergency calls
- Volume
  - Change the default volume for calls
  - Improve sound quality during a call
  - Improve sound quality for all calls
- 26Voice dialing
  - Make a call using a voice command
  - Set playback options for voice dialing
  - Improve voice recognition of numbers
- 28Voice mail
  - Check your voice mail
  - Change the voice mail access number
- 29Speed dial
  - Make a call using speed dial
  - Assign a speed dial number to a key
  - Change the contact assigned to a speed dial key
- Conference calls
  - Make a conference call
  - Create a phone number link for a conference call
  - Leave a conference call
- 30Caller ID
  - Add a caller ID picture for a contact
  - Change the caller ID picture for a contact
  - Delete the caller ID picture for a contact
- 31Call logs
  - About call logs
  - Add notes to a call log
  - Change call log notes
  - Forward a call log
  - Delete call log notes
- 32Call forwarding
  - About call forwarding
  - 33Prerequisites: Call forwarding
  - Forward calls
  - Add a call forwarding phone number
  - Change a call forwarding phone number
  - Delete a call forwarding phone number
- 34Smart dialing
  - About smart dialing
  - Set the default country code and area code
  - Set options for dialing extensions
- 35TTY support
  - About TTY support
  - Prerequisites: TTY support
  - Turn on TTY support
- 36Multiple phone numbers
  - About multiple phone numbers
  - Switch the active phone number
- Phone options
  - Hide your phone number from contacts when you make calls
  - Turn on dialing from the Lock screen
  - 37Sort phone numbers or contacts on the Phone screen
  - Stop ending calls when you insert your device in the holster
  - Answer calls automatically when you remove your device from the holster
  - Reset a call timer
  - About telecoil mode
  - Turn on telecoil mode
- 38Phone shortcuts
- 39Phone troubleshooting
  - I cannot make or receive calls
  - I cannot check my voice mail
41Voice dialing
- 42Turn off choice lists for voice commands
- Set the matching sensitivity level for voice commands
- Turn off voice prompts
- Set playback options for voice dialing
- 43Improve voice recognition of numbers
- Use a headset
- Voice dialing troubleshooting
45Camera and video camera
- Take a picture
- Zoom in to or out from a subject
- View the number of remaining pictures
- Record a video
- 46View the amount of memory available for recording videos
- Camera and video camera options
  - Change the location for storing pictures or videos
  - Change the default flash mode
  - Turn on low-light mode for videos
  - Change white balance for pictures and videos
  - 47Change the video size and format
  - Set picture size
  - Set picture quality
  - Apply a color effect to pictures
- 48Camera and video camera shortcuts
- Camera and video camera troubleshooting
  - I cannot save pictures or videos
  - The flash dims or turns off
  - Some pictures that I take are blurry
49Email messages
- Email message basics
  - Open a message
  - Send an email message
- 52Email message folders
  - File an email message
  - Add, change, or delete an email message folder
  - Hide filed email messages
  - View messages in a specific folder
  - 53Resend a message
  - Stop a message from sending
  - Stop storing messages sent from your device on your computer
  - Stop storing messages sent from your computer on your device
- 54Email message filters
  - About email message filters
  - Create an email message filter
  - Create an email message filter based on a contact or subject
  - 55Options for email message filters
  - Turn on an email message filter
  - 56Change an email message filter
  - Change the order of email message filters
  - Forward email messages to your device when no filters apply
  - Delete an email message filter
- 57Email message forwarding
  - Forward messages from a specific email message folder to your device
  - Stop forwarding email messages to your device
  - 58Check spelling automatically before sending email messages
  - Request delivery or read confirmation for email messages
  - 59View an address instead of a display name
  - Add a signature
  - Set an out-of-office reply
  - Change the email address that you use to send messages or meeting invitations
  - 60Delete the disclaimer from an email message
  - Use color to differentiate work messages from other messages
  - 64I cannot file email messages
  - I received notification of a new message, but no new messages appear in my message list
  - Some email message folders appear dimmed
67PIN messages
- PIN message basics
  - 68Blind carbon copy a contact
  - Attach a contact to a message
  - Set the importance level for a message
  - Set a high importance level for received PIN messages
77SMS text messages
- SMS text message basics
  - About SMS text messages
  - Find your SMS phone number
  - Open a message
  - Send an SMS text message
  - 84I cannot send SMS text messages
  - I am not receiving SMS text messages
  - I cannot use a shortcut to view one type of message in a message list
87MMS messages
- MMS message basics
  - 88Create a slide show in an MMS message
  - Set the importance level for a message
  - 89Resend a message
  - Save a message
  - Reply to a message
  - Forward an MMS message
  - File an email message
- 91MMS message attachments
  - Attach a media file to an MMS message
  - Attach an appointment to an MMS message
  - Save a media file from an MMS message
  - Add an appointment to your calendar from an MMS message
  - 92Add a contact to your address book from an MMS message
  - Request delivery or read notification for an MMS message
  - Request delivery notification or read notification for all MMS messages
  - View an address instead of a display name
  - 93View the size of an MMS message before sending it
  - Stop receiving MMS messages when roaming
  - 95Block MMS messages
  - 97I cannot attach a file to an MMS message
99Typing
- Typing basics
- 101Typing input methods
  - Switch typing input methods
  - Change the typing input language
  - About typing in Arabic or Russian
  - Type in Arabic or Russian using SureType technology
  - Type in Arabic or Russian using multi-tap
- 102Spelling checker
  - Check spelling automatically before sending email messages
  - Change options for checking spelling
  - Add a word to the custom dictionary
  - Change a word in the custom dictionary
  - Delete a word from the custom dictionary
- 103AutoText
  - About AutoText
  - 104Create an AutoText entry
  - Change an AutoText entry
  - Delete an AutoText entry
  - Undo an AutoText change
  - Turn off AutoText for SMS text messages
- 105Typing shortcuts
- Typing troubleshooting
  - I cannot check spelling
107Search
- About search
- Search for messages
- Search criteria
- 109Search for organizer data
- Search shortcuts
111Attachments
- Attachment basics
  - Search for text in a message, attachment, or web page
- 112Document attachments
  - Open a password-protected .pdf file attachment
  - View tracked changes in a document
  - View the table of contents in a document
- 113Spreadsheet attachments
- 114Media attachments
- Presentation attachments
- 115vCard contact attachments
- 116Attachment shortcuts
- Attachment troubleshooting
  - A skipped content bar appears in a document
  - A question mark appears on a slide
117Synchronization
- About synchronization
- Prerequisites: Wireless email reconciliation
- Reconcile email messages over the wireless network
- Delete email messages over the wireless network
- 118Prerequisites: Wireless data synchronization
- Synchronize organizer data over the wireless network
- About synchronization conflicts
- Manage email reconciliation conflicts
- 119Manage data synchronization conflicts
- About backing up and restoring device data
- Prerequisites: Wireless data restoration
- Delete all device data
- 120Empty the deleted items folder on your computer from your device
- Synchronization troubleshooting
  - Email messages are not reconciling over the wireless network
  - I am not receiving email messages from personal folders on my computer
  - Email messages are not being deleted over the wireless network
  - Organizer data is not synchronizing over the wireless network
123Browser
- Browser basics
- 125Links, pictures, and web page addresses
  - Change the picture quality in the browser
  - Load pictures on a web page
- 127Browser bookmarks
  - About bookmarks for web pages
  - Add a bookmark for a web page
  - 128Make a web page available offline
  - Change a bookmark for a web page
  - Forward a bookmark for a web page
  - Delete a bookmark for a web page
  - Add a bookmark folder for web pages
- 130Web feeds
  - About web feeds
  - Subscribe to a web feed
  - View web feed content
  - Listen to web feed content
  - 131Mark a web feed title as opened or unopened
  - Change a web feed
  - File a web feed
  - Delete a web feed
- 132Browser options
  - Clear a browser cache
  - Clear browser history
  - Turn on JavaScript support
  - Change the default browser view
  - 133Change the number of times animated graphics repeat
  - Set the web content type that the browser accepts
  - Change the home page or start page
  - Set the default browser configuration
  - Set the character encoding for all web pages
  - Receive a prompt before running a script
  - Receive a prompt before closing the browser
- 134Browser security
  - About TLS
  - 135About WTLS
  - Manage browser security
  - TLS options
  - 136WTLS options
  - Add a trusted content server
- 137Browser push
  - About browser push
  - Turn off browser push
  - Browser push options
- 138Browser shortcuts
141Applications
143Media
- Media file management
  - About transferring media files
  - Transfer a file between your device and your computer using the media manager tool
  - Transfer a file between your device and your computer in mass storage mode
  - Receive a media file using Bluetooth technology
  - 144Forward a media file
  - Delete a media file
  - Rename a media file
  - Move a media file
  - Change the amount of memory available for media files
  - View properties for a media file
- 145Songs, ring tones, videos, and voice notes
  - Play a media file
  - Amplify the volume
  - Keep backlighting on when you play a video
  - Use a headset
- 148Playlists
  - Add a song to a standard playlist
  - 149Delete a song from a standard playlist
  - Change the order of songs in a standard playlist
  - View a playlist
  - Delete a playlist
  - Rename a playlist
- 150Pictures
  - View a picture
  - Add a picture folder
  - Save a picture
  - Sort pictures
  - 151Rename a picture or picture folder
  - Delete a picture or picture folder
  - Move a picture
  - 152Download a Home screen background
  - Use a picture as the Home screen background
  - View pictures as a slide show
  - Change the number of seconds between slides in a slide show
  - View pictures in a list
- 153Media card options
  - 154View the amount of available memory on a media card
  - Turn on mass storage mode manually
  - Turn off the mass storage mode prompt
  - Turn off mass storage mode support
  - Format a media card
  - Turn off media card support
- 155Media shortcuts
- Media troubleshooting
  - I cannot play a song or video on a web page
  - I cannot open media files
  - 156My device does not recognize my media card
  - My device is not using the correct ring tone or Home screen background
157Maps
- Map basics
  - Get directions
  - View directions as a route on a map
  - Forward a route or a map
  - View a location on a map
- 158Navigation
- 159Map options
  - Set the GPS receiver that you use to track your movement
  - Add a bookmark for a location or route
  - Clear the map cache
  - View status information at the top of a map
  - View north at the top of a map
  - Hide the tracking information at the bottom of a map
  - Keep backlighting on when you track your movement
- 160Map shortcuts
- Maps troubleshooting
  - Diagonal lines appear on a map
161GPS technology
- About GPS technology
- Turn on GPS technology
- Get your GPS location
- Prevent others from tracking your location
- 162GPS technology troubleshooting
  - I cannot use GPS technology
163Contacts
- Contact basics
  - 164Delete a contact
  - About pauses and waits
  - Add a pause or a wait to a phone number
  - About custom ring tones
  - Assign a ring tone to a contact
- 165Mailing lists
  - About mailing lists
  - Create a mailing list
  - Change a mailing list
  - View a mailing list
  - Delete a mailing list
- 166Caller ID
  - Add a caller ID picture for a contact
  - Change the caller ID picture for a contact
  - 167Delete the caller ID picture for a contact
  - About categories
- 168Address lookup
  - Search for contacts in your organization's address book
  - Manage address lookup results
- 169Contact list options
  - Sort contacts or tasks
  - Set display options for contacts
  - Prevent duplicate names in your address book
- 170Contact troubleshooting
  - Custom address book field data is not appearing on my computer
  - Caller ID pictures are not appearing on my device
171Calendar
- Calendar basics
  - 172Schedule a meeting
  - Recurrence fields
- 173Meetings
  - 174Respond to a meeting invitation
  - Change the list of participants for a meeting
  - Send an email message to all meeting participants
  - Contact a meeting participant
  - View your calendar when responding to a meeting
- 175Calendar options
  - Change the default calendar view
  - Change the default reminder time for calendar entries
  - Change the start and end time for days
  - Change the snooze time for reminders
  - 176Change the email address that you use to send messages or meeting invitations
  - View tasks in a calendar
  - Change the first day of the week
  - Hide free time in Agenda view
  - View more of the subject line for appointments in Agenda view
  - 177Change how long your device stores calendar entries
  - View the number of calendar entries stored in a calendar
- 178Multiple calendars
  - About multiple calendars
  - Switch calendars
  - Use color to differentiate calendars
  - Change the calendar that reminds you of appointments
  - Change the default calendar
- 179Calendar shortcuts
- Calendar troubleshooting
  - I cannot schedule appointments that span multiple days
  - I cannot set some fields when scheduling appointments
  - Some characters in calendar entries do not appear correctly after synchronization
181Tasks
- Task basics
  - Create a task
  - Recurrence fields
  - Change a task
  - Change the status of a task
- 184Task list options
  - Sort contacts or tasks
  - Change the snooze time for reminders
  - View tasks in the calendar
187Memos
- Memo basics
  - Create a memo
  - Change a memo
  - Forward a task or memo
  - 188Delete a memo
  - About categories
- 189Memo list options
191Alarm
193Calculator
195Bluetooth technology
- Bluetooth technology basics
  - About Bluetooth technology
  - Turn on Bluetooth technology
  - Pair with a Bluetooth enabled device
  - Connect to a Bluetooth enabled device
  - 196Switch to a paired Bluetooth enabled device during a call
  - Share contacts with a paired Bluetooth enabled car kit
  - Receive a media file using Bluetooth technology
  - Forward a media file
  - Rename a paired Bluetooth enabled device
  - Delete a paired Bluetooth enabled device
- 197Bluetooth technology options
  - Prevent your device from sharing contacts with Bluetooth enabled devices
  - Restrict outgoing calls
  - 198Make your BlackBerry device discoverable
  - Change the pairing name for your BlackBerry device
  - Turn off Bluetooth connection notification
  - Turn off the prompt that appears when connecting or pairing
- 199Bluetooth technology troubleshooting
  - I cannot type a passkey on a Bluetooth enabled device
  - My list of paired Bluetooth enabled devices does not appear
  - I cannot pair with a Bluetooth enabled device
  - I cannot share contacts with a paired Bluetooth enabled device
201Date and time
- Set the date and time
- Get the date and time from the wireless network automatically
- Date and time troubleshooting
  - The time on my device is incorrect
203Notification profiles
- Notification basics
  - About notification profiles
  - Switch notification profiles
  - Create a notification profile
  - Change a notification profile
  - 204Delete a notification profile
  - Change your ring tone
  - Prevent notification during calls
  - Silence your device
  - View a list of saved ring tones
  - Download a ring tone
- 205LED notification
  - LED notification
  - Turn off Bluetooth connection notification
  - Turn on wireless coverage notification
- 206Custom notification
  - About custom notification
  - Set custom notification for calls or messages from a specific contact
  - 207Change the order of notification profile exceptions
  - Change a notification profile exception
  - Change the list of contacts for a notification profile exception
- 208Notification profile troubleshooting
211BlackBerry Messenger
- Contacts
  - Add a contact
  - Turn on invitation passwords
  - Respond to an invitation
  - 212Turn off invitation forwarding options
  - Delete a contact
  - View a contact's information
  - Rename a contact
  - Add a group
  - Move a contact to a different group
  - Rename a group
  - Delete a group
- 213Conversations
  - Start a conversation
  - Open a conversation
- 215Availability
217Display and keyboard
- Backlighting
- Display options
  - 218Download a Home screen background
  - Set the display font
  - About organizing applications
  - Add an application folder
  - Move an application icon
- 219Keyboard options
- 220Themes
- 221Display troubleshooting
223Language
- 224Turn off the shortcut for switching typing input languages
- Change the voice dialing language
- Set display options for contacts
227Wireless network coverage
- Find information about wireless coverage indicators
- Turn off a wireless connection
- Network connection indicators
- 228Turn on wireless coverage notification
- Check the wireless coverage level using a voice command
- Turn off data service
- About roaming
- Verify the status of network connections and services
231Power, battery, and memory
233Security
- Security basics
- 234Password keeper
  - 235View a password in the password keeper
  - Change a password in the password keeper
  - Hide passwords in the password keeper
  - Delete a password from the password keeper
  - Change the password keeper password
  - Copy a password
  - Prevent password copying
  - Set a limit for password attempts in the password keeper
- 236Encryption
  - About content protection
  - 237Protect your device data
  - Set content protection strength
  - About encryption keys
  - Generate an encryption key
  - About content compression
- 238Memory cleaning
  - About memory cleaning
  - Turn on memory cleaning
  - Change when your device deletes sensitive data from the device memory
  - Delete sensitive application data from the device memory
  - View the icon for the memory cleaning application on the Home screen
- 239Advanced security
  - About security self-tests
  - Verify security software
  - 240About two-factor authentication
  - About certificates
  - About the key store
  - About PGP keys
- 241Smart cards
  - About smart password entry
  - Prerequisites: Smart password entry
  - Turn off smart password entry
  - Switch smart password filters
  - Prerequisites: Authentication certificates
- 242Software tokens
- Security troubleshooting
245Third-party application control
- About permissions for third-party applications
- Reset connection permissions for third-party applications
- About direct Internet connections for third-party applications
- Set up a direct Internet connection for a third-party application
- Set permissions for a third-party application
- 246Connection permissions for third-party applications
- Interaction permissions for third-party applications
- 247Data permissions for third-party applications
249BrickBreaker
- About BrickBreaker
- BrickBreaker capsules
- 250BrickBreaker scoring
- Play BrickBreaker
- Adjust the volume
- Set the paddle speed
253Service books
- About service books
- Accept a service book
- Delete a service book
255Troubleshooting
- BlackBerry basics troubleshooting
  - No application opens when I press a Convenience key
  - Some features are not available on my device
- Phone troubleshooting
  - I cannot make or receive calls
  - I cannot check my voice mail
  - I cannot join a call
- 256Voice dialing troubleshooting
- 257Camera and video camera troubleshooting
  - I cannot save pictures or videos
  - The flash dims or turns off
  - Some pictures that I take are blurry
  - 258I cannot file email messages
  - I received notification of a new message, but no new messages appear in my message list
- 260Typing troubleshooting
- Attachment troubleshooting
- Synchronization troubleshooting
- 262Browser troubleshooting
- Application troubleshooting
- Media troubleshooting
- 263Maps troubleshooting
- Contact troubleshooting
- Calendar troubleshooting
- 264Bluetooth technology troubleshooting
- 265Date and time troubleshooting
- Notification profile troubleshooting
- Display troubleshooting
- 266Language troubleshooting
- Wireless network coverage troubleshooting
- Security troubleshooting
- 267Diagnostic reports
  - About diagnostic reports
  - Run a diagnostic report
  - View a diagnostic report
  - Submit a diagnostic report
  - Delete a diagnostic report
  - 268Set a default recipient for diagnostic reports
  - View the version number of the BlackBerry Device Software on your device
  - I cannot run or submit a diagnostic report
269Glossary
271Legal notice

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