321 Studios 8400 Series

48 Solving Problems

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Contents

Main www.dell.com | support.dell.com Dell Dimension 8400 Series Notes, Notices, and Cautions Contents 1 Setting Up and Using Your Computer 2 Solving Problems 3 Advanced Troubleshooting 4 Removing and Installing Parts Page 5 Appendix Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Page Finding Information 10 NOTE: Setting Up and Using Your Computer Setting Up a Printer Printer Cable Connecting a USB Printer Connecting a Parallel Printer Connecting to the Internet Setting Up Your Internet Connection Playing CDs or DVDs Adjusting the Volume Adjusting the Picture Copying CDs and DVDs How to Copy a CD or DVD Using Blank CD-Rs and CD-RWs Helpful Tips Connecting Two Monitors Connecting Two Monitors With VGA Connectors Connecting One Monitor With a VGA connector and One Monitor With a DVI Connector Connecting a TV Changing the Display Settings About Your RAID Configuration RAID Level 0 RAID Level 1 Configuring Your Computer for RAID Configuring for RAID Using the Intel(R) Option ROM Utility Configuring for RAID Using the Intel(R) Application Accelerator Page Page Page Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Power Management Overview Standby Mode Hibernate Mode Power Options Properties Hyper-Threading Page Solving Problems Troubleshooting Tips Battery Problems Card Fan Problems 34 Drive Problems CD and DVD drive problems Problems writing to a CD/DVD-RW drive Hard drive problems E-Mail, Modem, and Internet Problems 36 Error Messages IEEE 1394 Device Problems CAUTION: Keyboard Problems Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A solid blue screen appears A program crashes repeatedly A program is designed for an earlier Windows operating system Memory Problems Mouse Problems Network Problems Power Problems Printer Problems 44 Scanner Problems Sound and Speaker Problems No sound from speakers No sound from headphones Video and Monitor Problems If the screen is blank If the screen is difficult to read Page Advanced Troubleshooting Diagnostic Lights Page = yellow = green = off Dell Diagnostics Dell Diagnostics Main Menu Drivers What Is a Driver? Identifying Drivers Reinstalling Drivers Restoring Your Operating System Using Microsoft Windows XP System Restore Using Dell PC Restore by Symantec Resolving Software and Hardware Incompatibilities Removing and Installing Parts Before You Begin Recommended Tools Turning Off Your Computer Before Working Inside Your Computer Front View 62 NOTE: Back View 64 NOTE: Front-Panel Door and Hinge Arms Reattaching the Hinge Arms Page Page Reattaching the Front Door Opening the Computer Cover Inside Your Computer System Board Components Memory DDR2 Memory Overview Addressing Memory With 4-GB Configurations Installing Memory Page Removing Memory Cards PCI Cards Page Page Page Page PCI Express Cards Page Page Page Page Card Fan Page Page Drives General Installation Guidelines Connecting Drive Cables Hard Drive Page Installing a Hard Drive Adding a Second Hard Drive Front-Panel Inserts Page Page Floppy Drive Removing a Floppy Drive Installing a Floppy Drive CD/DVD Drive Removing a CD/DVD Drive Installing a CD/DVD Drive Page Battery Replacing the Battery Closing the Computer Cover Page Page Appendix Specifications NOTE: 108 NOTE: Page Page System Setup Overview Entering System Setup System Setup Options System NOTE: Drives Onboard Devices 114 Video Performance NOTE: NOTE: Security NOTE: Maintenance POST Behavior Boot Sequence Clearing Forgotten Passwords Page Clearing CMOS Settings Cleaning Your Computer Computer, Keyboard, and Monitor Mouse Floppy Drive Dell Technical Support Policy (U.S.Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals FCC Notices (U.S. Only) Class A Class B FCC Identification Information Contacting Dell Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Index A B C D E F H I K L M N O R S T U V W