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3Com 09-0704-001 manual To use Ask3Com 1 Log on to CompuServe

Models: 09-0704-001

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C-2 APPENDIX C: TECHNICAL SUPPORT

World Wide Web Site Access the latest networking information on 3Com’s World Wide Web site by entering our URL into your Internet browser:

http://www.3Com.com/

This service features news and information about 3Com products, customer service and support, 3Com’s latest news releases, selected articles from 3TECH™, 3Com’s award-winning technical journal, and more.

Ask3Com on Ask3Com is a CompuServe-based service containing patches, software, CompuServe drivers, and technical articles about all 3Com products, as well as an

interactive forum for technical questions. To use Ask3Com, you need a CompuServe account.

To use Ask3Com:

1Log on to CompuServe.

2Enter go threecom

3Press [Return] to see the Ask3Com main menu.

3ComFacts 3Com Corporation’s interactive fax service, 3ComFacts, provides data sheets, Automated Fax technical articles, diagrams, and troubleshooting instructions on 3Com

Service products 24 hours a day, seven days a week. Within this service, you may choose to access CardFacts® for adapter information, or NetFacts® for network system product information.

■CardFacts provides adapter installation diagrams, conﬁguration drawings, troubleshooting instruction, and technical articles.

Document 9999 provides you with an index of adapter documents.

■NetFacts provides data sheets and technical articles on 3Com Corporation’s hub, bridge, router, terminal server, and software products.

Document 8888 provides you with an index of system product documents.

Call 3ComFacts using your touch-tone telephone. International access numbers are:

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3Com 09-0704-001 manual To use Ask3Com 1 Log on to CompuServe

Contents

USER GUIDE ACCESSBUILDER SECURITYPACKAGE -- NETWARE/WORKGROUP 3Com Corporation 5400 Bayfront Plaza Santa Clara, California USER GUIDE CONTENTSACCESSBUILDER SECURITY PACKAGE -- NETWARE/WORKGROUPLIMITED WARRANTY 3 ACCESSBUILDER NAME SERVERA DATABASE UTILITIES ERROR MESSAGES B NAME SERVER ERROR MESSAGES 4 NAME SERVER DATABASE UTILITIESINTRODUCTION 1.1. Three Security Client TypesAccessBuilder server software version 5.0 or later and Remote Client CompatibilityThe AccessBuilder Security Package - NetWare/Workgroup software designated user database maintained by Novell NetWare Bindery or1.3. Limitations Security Clients1-4 CHAPTER 1 INTRODUCTION NOVELL NETWARE 2 BINDERY/NDS SECURITY CLIENTS 2.1 Overviewbind IP to 3c5x92 addr=192.147.72.3 mask=255.255.255.0 NetWare Bindery exampleload tcpip load conlog load sbindery 3comNetWare Directory example crsecacc \etc\services example888/udp 2.3. De installation Conﬁguration AccessBuilder2.5. Usage ACCESSBUILDER NAME SERVER 3.1. Overview3.2. Installation Steps 3 Change the ownership of the distribution ﬁles to root 3.3. Command Options 3.4. Database Conversion3.5. AccessBuilder Configuration AccessBuilderConﬁguration 3-6 CHAPTER 3 ACCESSBUILDER NAME SERVER NAME SERVER DATABASE 4 UTILITIES 4.2. User Record Contents4.1. General Information 6 Backup Database 7 Restore Database 8 Change Database Password 4.3. The Database Utilities User Interface4.4. The Main Menu Please enter your choice User Name demouser User Password1 Display user records display a particular user menu, you have three options to save user records Page A list of dbutil error messages may be found in Appendix A 4.5.PATHdirectory where dbutil starts When dbutil starts, it checks for the setting of environment variableDATABASE UTILITIES ERROR A MESSAGES to the problemMake sure DBPATH is set properly or starts dbutil from where the dbutil was not able to delete a user record due to internal errorsMake sure that the user has permission to write to the files NAME SERVER ERROR MESSAGES B-2 APPENDIX B NAME SERVER ERROR MESSAGES Page Message 2 DES initialization Error3 UDP socket creation/binding Error NumberOn-line Technical ServicesTECHNICAL SUPPORT To use Ask3Com 1 Log on to CompuServe Local access numbers are available within the following countries In the U.S. and Canada, call 800 876-3266 for customer service Support from3Com to ﬁnd your authorized service providerLifetime* One year if not registered