Troubleshooting

PROBLEM

SOLUTION

For most concerns, try these first.

•

Check if oven controls have been properly set.

 

• Check if oven is properly connected to electrical outlet.

 

• Check or re-set circuit breaker. Check or replace fuse.

 

•

Check power supply.

 

 

 

Clock, indicator words, and/or

•

Oven may be set for a Cook & Hold or Delay function.

lights operate but oven does

•

The Oven Control Lockout may have been set. (See page 5.)

not heat.

 

 

 

 

 

Oven light and/or clock

•

The light bulb is loose or defective.

does not function.

•

The oven light does not work during self-cleaning process.

 

• Oven may be in Sabbath Mode. (See page 11.)

 

 

 

There is a strong odor or light

•

This is normal for a new wall oven and will disappear after a few uses. Initiating a clean

smoke when oven is turned on.

 

cycle will “burn off” the smells more quickly. Turning on a ventilation fan will help

 

 

remove the smoke and/or odor.

 

• Excessive food soils on the oven bottom. Use a self-clean cycle.

 

 

 

Oven will not activate the

•

Oven may be set for a delay clean.

self-cleaning process.

•

Oven may be in Sabbath Mode. (See page 11.)

 

•

Oven may be over 400° F. Oven temperature must be below 400° F to program a

 

 

clean cycle.

 

 

 

Oven did not clean properly.

•

Oven may need longer cleaning time.

 

•

Excessive spills were not removed prior to self-cleaning process.

 

 

 

Foods do not broil properly.

•

Check rack position. (See page 9.)

 

• Voltage into house may be low.

 

 

 

Baked food is burned or too

•

Food may be positioned incorrectly in oven. (See “Cooking Made Simple” booklet.)

brown on top.

•

Oven not preheated properly.

 

 

 

Foods bake unevenly.

•

Oven was not preheated.

 

• The oven may be installed improperly.

 

• Check the oven rack with a level.

 

• Stagger pans, do not allow pans to touch each other or oven wall.

 

• Check instructions for suggested placement of pans on oven rack. (See “Cooking

 

 

Made Simple” booklet.)

 

 

 

Oven door will not unlock.

•

Oven may not have cooled to safe temperature after self-cleaning process.

 

• The control and door may be locked. (See page 5.)

 

 

 

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