Audio

Problem

Possible Cause

Action

ENGLISH

 

Speaker or headphone is

Refer to your computer’s user

 

 

manual for the correct port.

 

 

connected to the wrong

 

 

 

Disconnect and reconnect the

 

 

port.

 

 

 

speaker to your computer.

 

 

 

 

 

 

 

 

 

No Audio

Speaker or headphone

Try using another speaker or

 

does not work.

headphone.

 

 

 

 

The front and back audio

Try both the front and back audio

 

 

ports. If one port failed, check if the

 

 

ports do not work.

 

 

port is set to multi-channel.

 

 

 

 

 

 

 

 

 

Driver problems

Reinstall the audio driver

 

System

 

 

 

 

 

 

 

 

Problem

Possible Cause

Action

 

 

Too many programs are

Close some of the programs.

 

 

running.

 

System speed is

 

 

 

 

Use an anti-virus software to

 

too slow

Computer virus attack

 

scan for viruses and repair your

 

 

 

computer.

 

 

 

 

 

 

 

Reinstall the operating system.

 

 

 

• Send the damaged hard disk

 

 

Hard disk drive failure

 

drive to ASUS Service Center for

 

 

 

servicing.

 

 

 

 

 

 

 

Replace with a new hard disk drive.

 

 

 

• Replace with compatible memory

 

 

 

 

modules.

 

The system often

Memory module problems

• Remove the extra memory

 

 

modules that you have installed,

 

hangs or freezes.

 

 

then try again.

 

 

 

• Contact������� the��� ASUS���� Service������� Center������

 

 

 

 

for assistance.

 

 

There is not enough

Move your computer to an area with

 

 

air ventilation for your

 

 

better air flow.

 

 

computer.

 

 

 

 

 

 

Incompatible softwares are

Reinstall the OS and reinstall

 

 

installed.

compatible softwares.

 

ASUS BM6AE(MD780), BM1AE, and BP1AE(SD780)

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