I can't find any of my audio, video, or image files.
•Ensure that the Media Center, Media Server or your computer is switched on and that the device is not in standby mode.
•If using a wired network, check that the Ethernet cable is properly attached to the Media Player and to a network switch, hub or router. Check that the switch, hub or router is switched on.
•Check that the Media server used has shared the Media Player as a client and that the files are also shared.
•If you are using static IP addresses, check IP address is in the same range as other addresses on your network. Verify that the address is not already in use by another PC or device.
•Ensure that the files you are sharing use a supported file format.
Certain files cannot be played on the Media Player.
The Media Player may not support the video or audio format used in the file.
For information on what media formats the Media Player supports, refer to 1.4 Technical specifications on page
Only one video/music/photo is played when I select it. How do I play the entire list?
When selecting a video/music/photo to play, pressing the OK button on the remote control plays just the selected file while pressing the PLAY/PAUSE button plays the entire list of files.
The LEDs on the Ethernet port do not light up and my wired connection does not work. What's wrong?
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Audio
There is no sound.
•Make sure the volume on the entertainment unit is not muted.
•Navigate to the Setup > System screen and ensure that the correct Digital output setting is enabled. If you are using the multiple audio Amplifier, the RAW setting should be enabled.
•If you are watching a video that supports multiple audio channels, press Audio Options button repeatedly until the intended audio channel is displayed.
ASUS O!Play HD media player |