AT&T ATT1738 user manual

Strain-relief tab

1Connect the telephone

line cord.

2Connect the

telephone

(optional).

3Connect the

power cord.

Standard

Electrical

Outlet

Modular

Telephone

Jack

AT&T and the Globe Design are

trademarks of AT&TCorp.,licensed to

Advanced American Telephones.

Printed in China. Issue XAT&T 12/04

Visit us at www.telephones.att.com

1738 Digital

Answering System

USER’S MANUAL

Part 2

AT&T and the Globe Design are trademarks of AT&TCorp.,licensed to Advanced American Telephones.

Fold open this manual for information about

this product’s installation and operation.

Please also read Part 1 — Important

Product Information

1

INSTALLATION

Feature Setup

1To enter Feature Setup mode,press and

hold Suntil the system announces

“VOICE IS…”

2Press and release Suntil the

system announces the feature you

want to set.

3Press and release aor

runtil the system

announces the setting you want.

Refer to the Feature Summary

for options.

4Press and release Sto set

up the next feature listed on the

Feature Summary

— OR —

Press and release Pto

exit Feature Setup.

The new settings will be saved.

5After you have selected the feature

options,you can review the settings

by pressing and releasing S.

FEATURE SETUP

When any feature is on,the Message Window displays

When any feature is off,the Message Window displays

Feature Summary

FEATURE: SYSTEM OPTIONS:

ANNOUNCES:

LANGUAGE “VOICEIS...” • Choose ENGLISH to have the system

announce voice prompts in English.

Choose ESPANOL to have the system

announce voice prompts in Spanish.

• During setup the Message Window will

display the current language setting (Efor

English or Sfor Spanish).

RING SELECT “NUMBER OF Choose how many times the line will

RINGS IS...” ring before the system answers a call.

• Set for 2 to 7 rings,or choose

Toll Saver 2/4 or Toll Saver 4/6.

• When set to Toll Saver 2/4,the system

answers after four rings when you have

no new messages and after two rings

when you do. Toll Saver 4/6 causes the

system to answer after six rings when

you have no new messages and after

four rings when you do.

• During setup,the Message Window will

display the number of rings (8for Toll

Saver 2/4,or 9for Toll Saver 4/6).

3

2

Feature Summary continued

FEATURE: SYSTEM OPTIONS:

ANNOUNCES:

REMOTE “REMOTEACCESS Change the Remote Access Code to

ACCESS CODE CODE IS...” any three-digit number from 500 to 999.

• The Remote Access Code,preset to 500,

allows you to access many features of this

answering system remotely from a touch

tone phone.

• The system will prompt you to repeat

Steps 2 and 3of Feature Setup until

you have set all three digits.

ANNOUNCEMENT “ANNOUNCEMENT Choose ON to hear the announcement

MONITOR MONITORIS...” when your system answers a call. Choose

OFF to have it silent on your end. (Your

caller will still hear the announcement.)

NOTE: Volume must be set to a

level you can hear to use

Announcement Monitor.

NUMBER “NUMBER When this feature is on,the system will

ANNOUNCE ANNOUNCE IS...” announce the caller’s telephone number

(Please see between the second and third rings.

NOTEbelow. ) NOTE: When the Number Announce

feature is on and Ring Select is set for

two rings,the unit will answer after

two rings to allow enough time for

the system to announce the caller’s

telephone number.

STORE NUMBER “STORENUMBER IS...” When this feature is on,the system

(Please see announces the caller’s telephone

NOTEbelow.) number when it plays back a message.

ACCEPT “ACCEPT BLOCKED Choose ON to have the system accept

BLOCKED CALLS CALLS IS...” all calls.Choose OFF to have the system

(Please see respond to “blocked” calls with the

NOTEbelow.) pre-recorded announcement, “WE’RE SORRY,

BLOCKED CALLSTO THIS NUMBER CANNOT BE

ACCEPTED,”and hang up without recording

a message.

AUDIBLE “MESSAGEALERT IS...” When this feature is on, the system beeps

MESSAGE ALERT every 15 seconds when you have new

messages.

NOTE: For this feature to work,you must subscribe to Caller Identification service from

your telephone service provider. There is a fee for this service, and it may not be available

in all areas.

FEATURE SETUP

Set the Clock

You must set the clock once so that the

system announces the correct day and time

with your messages. After this, if you

subscribe to Caller ID,the system will

automatically reset the clock each time new

call information is received.

Press Pto exit at any time while

setting the clock.

1Press and hold Cuntil the Message

Window displays C,and the default day

is announced.

2To change the day setting,press and

release ror auntil

the correct day is announced.

3Press and release C. The current

hour setting is announced.

4To change the hour setting,press and

release ror auntil

the correct hour is announced.

5Press and release C. The current

minutes setting is announced.

6To change the minutes setting,press and

release ror auntil

the correct minutes setting is announced.

7Press and release C. The current

year is announced.

8To change the year setting,press and

release ror auntil

the correct year is announced.

9Press and release C. The new day,

time,and year are announced.

To check the clock,press and release

NOTE: In the event of a power failure,

see the instructions on the bottom of

the unit to reset the clock.

Record Your Announcement

Before using this answering system,you

should record the announcement (up to

three minutes long) that callers will hear

when the system answers a call. If you

choose not to record an announcement,

the system answers with a pre-recorded

announcement:“HELLO.PLEASE LEAVEA

MESSAGEAFTER THE TONE.”

1Press and hold a. When the

system beeps,speak toward the

microphone normally,from about nine

inches away.While you are recording,

the Message Window blinks .

2To stop recording,release a.

The system automatically plays back

your announcement.

To review your announcement,press

and release a.

To erase your announcementand

return to the pre-recorded announcement,

press Dwhile your announcement is

playing.

Callers can skip the announcement by

pressing #.

Record a Memo

You can record a memo up to three minutes

long to be stored as an incoming message.

1Press and hold r. When

the system beeps,speak toward the

microphone.

2To stop recording,release r.

3To play the memo,press P.

Answer Calls

When the system answers a call,the caller

hears the announcement you recorded,

followed by a beep. After the beep,the

system begins recording your caller’s

message. A caller can leave a message

up to three minutes long. If the message

is longer than three minutes,or if the caller

is silent for more than seven seconds,or if

the system runs out of memory,the system

beeps once and hangs up.

Callers can skip over your announcement

by pressing #.

Call Screening/Intercept

Set the system to answer calls,and set the

volume control so you can hear the caller’s

message. If you choose not to hear the

caller’s message,adjust the volume to

the lowest setting. The Message Window

displays 0. If the Number Announce feature

is on,the caller’s telephone number will be

announced.

NOTE: If you listen to messages or

change feature settings,the volume will

automatically adjust to an audible level.

You will need to reset the volume to

the lowest setting.

If you decide to speak with the caller,lift the

handset of any telephone on the same line.

OPERATION

4 5

The system stops recording and resets

to answer calls. If the system doesn’t

disconnect immediately,press and release

the telephone switchhook.

Caller ID Number Announce

NOTE:For these features to work, you

must subscribe to Caller Identification

service from your telephone service

provider. There is a fee for this service,

and it may not be available in all areas.

This system can announce the telephone

number of a caller,between the second and

third rings. (See Feature Setup and Feature

Summary to turn this feature on).

Store Number

When this feature is on,the system will

announce a caller’s number when playing

back a message.

Accept Blocked Calls

When this feature is set to OFF,the system

will respond to “blocked” calls (those from

callers who have chosen to block their

numbers from identification) with the

pre-recorded announcement,“WE’RE SORRY,

BLOCKED CALLSTO THIS NUMBER CANNOT BE

ACCEPTED.” The system then hangs up

without recording a message.

When this feature is set to ON,it will

answer and record messages from any caller.

Message Window

The Message Window displays the total

number of messages that have been

recorded. If there are more than nine

messages recorded,the Message Window

alternately displays the two digits of the

total number of messages recorded. If the

Message Window displays F, then the

memory is full and you’ll need to delete

messages before new ones can be recorded.

PLAY Light

The PLAY Light blinks when you have new

messages,and remains steady when you

have messages in memory that you’ve

already played. The PLAY Light is off when

there are no messages in memory.

Listen to Your Messages

As the system plays back messages,the

Message Window displays the number of

the message playing. Before playing each

message,the system announces the day and

time the message was received. If the clock

wasn’t set when the message was recorded,

either because you didn’t set the clock or

because there was a power failure after you

set it,the system will announce “POWE R

FAILURE” after the time and day. After

playing the last message,the system

announces “END OF MESSAGES.”

Play messages— Press P. If you

have new messages,they will be played first,

then old messages. If you have no new

messages but have old messages,the old

messages will be played. If you have no

messages,the system announces “NO

MESSAGES.”

Play message at half speed— Hold

down rwhile the message is

playing.

Play message twice as fast— Hold

down awhile the message is

playing.

Repeat entire message— Press and

release r.

Repeat previous message— Press

rtwice,and continue this

process to hear other previous messages.

Skip to next message — Press and

release a.

Stop message playback— Press and

release P.

Save Messages

The system automatically saves your

messages if you do not delete them.

The system can save about 40 minutes

of messages,including your announcement,

for a total of up to 99 messages. When

memory is full,you must delete some or

all messages before new messages can be

recorded.

Memory Monitor

You can determine the system’s remaining

recording time.

1If the system is on,press Oto

turn the system off.

2Press Oagain to turn the system

on. The system announces the

remaining recording time in minutes.

(If under five minutes remain,the

system announces “THE MACHINE IS ON.

LESSTHAN FIVE MINUTESTO RECORD.” )

OPERATION

Parts List

• 1738 Answering System

• Power Cord

• User Manual Part 1

• User Manual Part 2

• Wallet cards

Before You Install

Choose a location for the answering system

near a modular telephone jack and a

standard electrical outlet not controlled

by a wall switch.

NOTE: If you do not want to connect

a telephone,skip Step 2.

Use only the power cord supplied

with this product. If you need a

replacement,call 1-800-222-

3111. Input: 120 V,60 Hz.

Output: 6V AC, 350 mA.

Turn System On/Off

Before proceeding to set up features,press

Oto turn the system on. To turn the

system off,press Oagain.

When the system is off,the indicator above

the PLAY/STOP button is off and the

Message Window is blank.

NOTE: If the Message Window is blank

make sure the power cord is securely

connected to both the answering system

and an electrical outlet not controlled by

a wall switch. Press Oto make sure

the system is on.

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