51
Appendix
I hear other calls
when using the
telephone.
• Disconnect the telephone base from the telephone jack.
Plug in a different telephone. If you still hear other calls,
the problem is probably in the wiring or local service. Call
your local telephone company.
Troubleshooting
• Disconnect the telephone base from the modular jack and
plug in a corded telephone. If calls are still not clear, the
problem is probably in the wiring or local service. Contact
your local service company (charges may apply).
• Other cordless telephones and 802.11 wireless routers that
are used for home computer networks both use internal
radios to communicate. The radios may interfere with one
another. You can improve the performance of your cordless
telephones and your router by:
• Do you have DSL service? If yes, you need to have a DSL
filter installed at every telephone jack that has a telephone
connected to it. Contact your DSL service provider for filter
information
My caller ID
features are not
working properly.
• Caller ID is a subscription service. You must subscribe to this
service from your local telephone company for this feature
to work on your telephone.
• The caller may not be calling from an area which supports
caller ID.
• Both you and the caller’s telephone companies must use
equipment which are compatible with caller ID service.
• If you subscribe to DSL service, install a DSL filter to the
telephone line between the telephone base and the tel-
ephone line jack. Contact your DSL service provider for filter
information.
a. Positioning your new telephone as far away from any
other already installed cordless telephone in your home
as possible. This will hinder the interference of the two
systems with one another.
b. Positioning your telephone base as far as possible from
your router, computer or any other computer devices.
c. Selecting channels 4 through 10 for your router (refer to
your router’s user manual for more information).