NetCamera NVW

APPENDIX B: Trouble Shooting

This chapter covers potential problems and the corresponding remedies.

Question

I cannot access the IP Wireless Security Night Vision

 

Camera from a web browser.

 

 

Answer

The possible cause might be the IP Address for the IP

 

Wireless Security Night Vision Camera is already being used

 

by another device. To correct the possible problem, you need

 

to first disconnect the IP Wireless Security Night Vision

 

Camera from the network. Then run the PING utility.

 

The PING (Packet Internet Groper) command can determine

 

whether a specific IP address is accessible by sending a

 

packet to the specific address and waiting for a reply. It can

 

also provide a very useful tool to confirm if the IP address

 

conflicts with the camera over the network.

 

Follow the step-by-step procedure below to utilize the PING

 

command. However, you must disconnect the camera from

 

the network first.

 

Start a DOS window.

 

Type ping x.x.x.x, where x.x.x.x is the IP address of the

 

camera.

 

The succeeding replies as illustrated below will provide useful

 

explanation to the cause of the problem with the camera IP

 

address.

 

 

Question

I cannot access the IP Wireless Security Night Vision

 

Camera from a web browser.

 

 

 

 

 

 

Answer

Another possible reason is the IP Address is located on a

 

different subnet. To fix the problem, run the PING utility. If the

 

utility returns “no response” or similar, the finding is probably

 

correct, then you should proceed as follows:-

 

 

In Windows 95/98/2000 and Windows NT, double check the IP

 

A02-IPCAM4-W54

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