A Warranty and Repair Information Repair Information
MDW 9040 Wireless Pocket Phone Installation and Use,
503-801-19092 Issue 2, February 2001
Limitation of Liability
Except as provided below, the liability of Avaya and its affiliates and suppliers for any claims, losses, damages,
or expenses from any cause whatsoever (including acts or omissions of third parties), regardless of the form of
action, whether in contract, tort, or otherwise, shall not exceed the lesser of:
(1) the direct damages proven; or (2) the repair cost, replacement cost, license fee, annual rental charge, or
purchase price, as the case may be, of the equipment that directly gives rise to the claim. Except as provided
below, Avaya and its affiliates and suppliers shall not be liable for any incidental, special, reliance,
consequential, or indirect loss or damage incurred in connection with the equipment. As used in this paragraph,
consequential damages include, but are not limited to, the following: lost profits, lost revenues, and losses
arising out of unauthorized use (or charges for such use) of common carrier telecommunications services or
facilities accessed through or connected to the equipment. For personal injury caused by Avaya negligence,
Avaya’s liability shall be limited to proven damages to person. No action or proceeding against Avaya or its
affiliates or suppliers may be commenced more than twenty four (24) months after the cause of action accrues.
THIS PARAGRAPH SHALL SURVIVE FAILURE OF AN EXCLUSIVE REMEDY.
Repair Information
Outside the continental U.S., contact your Avaya Representative or local Authorized Dealer for warranty and
repair information applicable to your system.
In-Warranty Repairs
If you purchased or leased your system directly from Avaya, Avaya will repair it free of charge during the one-
year warranty period. Simply call for customer support as instructed in the Copyright and Legal Notices at the
beginning of this book.
Business-Day service is standard during the warranty period. Business-Day service is performed during normal
business hours. (Around-the-Clock service is not available for phones.)
If you purchased or leased your system through an Avaya Authorized Dealer, contact your dealer for repairs.
Post-Warranty Repairs
If you purchased the system from Avaya and you have a post-warranty service contract, Avaya service is
provided under the terms of that contract.
To significantly reduce unexpected repair costs after the warranty period, you can purchase a post-warranty
service contract from Avaya. A contract provides to you, within the applicable coverage period and response
times, service calls with no charge for parts and labor on covered repairs. To order a post-warranty service
contract, call 1-800-247-7000 (in the continental U.S. only).
If you leased your system from Avaya, Business-Day service is included in your lease.
If you purchased or leased your system through an Avaya Authorized Dealer, contact your dealer for repairs.