AVS DVD Copy
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Introduction
Technical Support
AVS DVD Copy software does not require any professional knowledge. If you experience any problem
or have a question, please refer to the program help. If you cannot find the solution, please contact
our support staff.
AVS Media staff provides several forms of automated customer support:
Web Site Support
Please visit our website (www.avsmedia.com ) to explore the extensive customer support
information on AVS DVD Copy . Check our updates of Frequently Asked Questions and
How To section.
E-mail Support
You can submit your technical questions and problems via e-mail to
support@avsmedia.com . Please note that for more effective and quick resolving of the
difficulties we will need the following information.
System parameters (CPU, hard drive space available, etc.)
Operating System
The information about the DVD drives installed on your computer (manufacturer and
model)
Detailed step by step description of your action
Please do NOT attach any other files to your e-mail message unless specifically requested by
AVS Media support staff.
If you do not receive an answer to your question within 24 hours, please feel free to submit
your question via support form . Unfortunately some messages may be rejected by our mail
server as spam or as ones, which contain viruses.
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http://www.avsmedia.com/