204 DX-700 • User’s Guide • Rev 02

`K==`çåí~Åí=fåÑçêã~íáçå

Return Material Authorization (RMA)
Please note:
The Customer Service Portal is the primary electronic means of communication
with Barco, replacing email.
Barco will continue to provide telephone support for service activities. Refer to the
Contact Information” section below for details.
oÉíìêå=j~íÉêá~ä=^ìíÜçêáò~íáçå=Eoj^F
In the unlikely event that a product is required to return for repair, please use the Customer
Service Portal to receive a Return Merchandise Authorization number (RMA).
www.barco.com/esupport
RMA Conditions are listed below:
Prior to returning any item, you must receive a Return Merchandise Authorization
(RMA) number.
All RMA numbers must appear on their return-shipping label.
RMA numbers are valid for ten (10) days from issue date.
All shipping and insurance charges on all RMAs must be prepaid by the customer
`çåí~Åí=fåÑçêã~íáçå
Barco, Inc.
11101 Trade Center Drive
Rancho Cordova, California 95670, USA
Phone: (916) 859-2500
Fax: (916) 859-2515
Website: www.barco.com
Sales Contact Information
Direct: (916) 859-2505
Toll Free: (888) 414-7226
E-mail: insidesalesna@barco.com
Barco N.V.
Noordlaan 5
8520 Kuurne
BELGIUM
Phone: +32 56.36.82.11
Fax: +32 56.35.16.51
Technical Support
Customer Service Portal www.barco.com/esupport
(866) 374-7878 — Events (24/7)
(866) 469-8036 — Digital Cinema (24/7)