204 DX-700 • User’s Guide • Rev 02
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Return Material Authorization (RMA)
Please note:
•The Customer Service Portal is the primary electronic means of communication
with Barco, replacing email.
•Barco will continue to provide telephone support for service activities. Refer to the
“Contact Information” section below for details.
oÉíìêå=j~íÉêá~ä=^ìíÜçêáò~íáçå=Eoj^FIn the unlikely event that a product is required to return for repair, please use the Customer
Service Portal to receive a Return Merchandise Authorization number (RMA).
•www.barco.com/esupport
RMA Conditions are listed below:
•Prior to returning any item, you must receive a Return Merchandise Authorization
(RMA) number.
•All RMA numbers must appear on their return-shipping label.
•RMA numbers are valid for ten (10) days from issue date.
•All shipping and insurance charges on all RMAs must be prepaid by the customer
`çåí~Åí=fåÑçêã~íáçåBarco, Inc.
11101 Trade Center Drive
Rancho Cordova, California 95670, USA
•Phone: (916) 859-2500
•Fax: (916) 859-2515
•Website: www.barco.com
Sales Contact Information
•Direct: (916) 859-2505
•Toll Free: (888) 414-7226
•E-mail: insidesalesna@barco.com
Barco N.V.
Noordlaan 5
8520 Kuurne
BELGIUM
•Phone: +32 56.36.82.11
•Fax: +32 56.35.16.51
Technical Support
•Customer Service Portal — www.barco.com/esupport
•(866) 374-7878 — Events (24/7)
•(866) 469-8036 — Digital Cinema (24/7)