Main
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              Contents
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              Welcome to BlackBerry!
Feature availability              
Find more information
Start using your device                
Complete the setup wizard
Set up an email address              
Navigation and typing
About the Menu key and Escape key                
Move around the screen
BlackBerry basics                
Make a call
              Send an email message
Send an SMS text message              
Add a contact
Schedule an appointment                
Take a picture
Record a video                
Visit a web page
              Troubleshooting: Basics
I cannot make or receive calls              
I cannot set up an email address
I am not receiving messages              
I cannot send SMS text messages
I cannot save media files                
I cannot play a media file on a web page
The battery is not charging            
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              Shortcuts
BlackBerry basics shortcuts                
Phone shortcuts
              Message shortcuts
              Typing shortcuts
File and attachment shortcuts              
Media shortcuts
Browser shortcuts              
Calendar shortcuts
              Search shortcuts
Map shortcuts                
Troubleshooting: Shortcuts
I cannot use a shortcut              
Phone
Phone basics                
Find your phone number
Make a call                
Answer a call
              Mute a call
Place a call on hold                
Turn on the speakerphone
              Dial an extension
Dial using numbers or letters                
Switch applications during a call
Make a call when your device is locked                
About using a headset
              Emergency calls
About emergency calls                
About Emergency Callback Mode
Make an emergency call                
About GPS technology
              Volume
Change the default volume for calls                
Improve sound quality during a call
Improve sound quality for all calls              
Voice mail
About your voice mail greeting and voice mail password                
Check your voice mail
Change the voice mail access number              
Speed dial
Set up speed dial for a contact                
Change the contact assigned to a speed dial key
              Conference calls
About conference calls                
Make a conference call
Create a phone number link for a conference call                
Speak privately with a contact during a conference call
              Call logs
About call logs                
View call logs in the messages application
              Add notes to a call log
Change call log notes                
Send a call log
Delete call logs                
Delete call log notes
              Call waiting
Turn on call waiting                
Call forwarding
About call forwarding              
Forward calls
Add a call forwarding phone number                
Change a call forwarding phone number
Delete a call forwarding phone number              
Call blocking
About call blocking                
Block calls
Change the call blocking password              
Fixed dialing
About fixed dialing                
Turn on fixed dialing
              Add a contact to your fixed dialing list
Change a contact in your fixed dialing list                
Delete a contact from your fixed dialing list
              Smart dialing
About smart dialing                
Set the default country code and area code
Set options for dialing extensions              
Multiple phone numbers
About multiple phone numbers                
Switch the active phone number
Phone options                
Turn on dialing from the Lock screen
              Sort phone numbers or contacts on the Phone screen
Hide or display your phone number when you make calls              
Stop ending calls when you insert your device in the holster
Answer calls automatically when you remove your device from the holster                
Reset a call timer
About hearing aid mode                
About TTY support
              Phone shortcuts
              Troubleshooting: Phone
I cannot make or receive calls                
My phone number appears as Unknown in the phone application
I cannot check my voice mail                
I cannot make calls using a voice command
              I cannot change the number of times that my device rings
              Voice commands
Perform an action using a voice command                
Available voice commands
              Change the language for voice commands
Turn off choice lists for voice commands                
Change the options for voice prompts
              Improve voice recognition
Troubleshooting: Voice dialing                
I cannot make calls using a voice command
My device does not recognize names or numbers in voice commands              
Messages
Message basics                
Composing messages
Save a draft of a message                
Set the importance level for a message
              Sending messages
Send an email message              
Send an SMS text message
Send a PIN message                
Send an MMS message
              Reply to a message
Forward a message                
Resend a message
Stop a message from sending              
Managing messages
Delete a message                
Delete multiple messages
              Email messages
Email message basics                
Send an email message
              Delete the original text from a reply message
File an email message                
Attach a file to an email message
Forward messages from a specific email message folder to your device              
Stop storing messages sent from your device on your computer
Stop storing messages sent from your computer on your device                
Resize a picture before you send it as an attachment
              Email message filters
About email message filters                
Create an email message filter
Create an email message filter based on a contact or subject                
Options for email message filters
              Turn on an email message filter
Change an email message filter                
Prioritize email message filters
Delete an email message filter              
Email message folders
About synchronization of email message folders                
Add, move, rename, or delete an email folder
              Email message flags
About flags                
Add a flag
Change a flag                
Remove a flag
              Email message options
Check spelling automatically before sending email messages                
Set an out-of-office reply
Turn on or turn off read receipts or delivery receipts              
View email messages in plain text format
Stop loading pictures in HTML email messages                
Turn off the prompt that appears before downloading external pictures in HTML email messages
              Hide filed email messages
Receive only the first section of long email messages                
Change the email address that you use to send messages or meeting invitations
Stop forwarding email messages to your device              
PIN messages
About PIN messages                
Find your PIN
Send a PIN message                
Set a high importance level for received PIN messages
              SMS text messages
SMS text message basics                
About SMS text messages
Send an SMS text message                
Change your ring tone
              Options for SMS text messages
Set whether pressing the Enter key sends SMS text messages                
Change the appearance of SMS text messages
Show names in the history of SMS text messages              
Turn off AutoText for SMS text messages
Store SMS text messages on your SIM card                
Request delivery reports for all SMS text messages
Set how long your service center attempts to send SMS text messages                
Set a wireless network type for sending SMS text messages
              Cell broadcasting
About cell broadcasting                
Turn on cell broadcasting
Stop receiving messages from a cell broadcast channel                
Rename a cell broadcast channel
              MMS messages
MMS message basics                
About MMS messages
Send an MMS message              
Create a slide show in an MMS message
Resize a picture before you send it as an attachment              
MMS message attachments
Attach a media file to an MMS message                
Attach a contact or appointment to an MMS message
Add an appointment to your calendar from an MMS message                
Add a contact to your contact list from an MMS message
              MMS message options
Request delivery or read notification for an MMS message                
Request delivery notification or read notification for all MMS messages
View the size of an MMS message before sending it                
Stop receiving MMS messages when roaming
              Message list options
Turn off the prompt that appears when you mark messages as opened                
Set how long your device stores messages
Use color to differentiate work messages from other messages              
Change how a message list displays messages
Open a new message automatically when you remove your device from your holster                
About multiple message lists
              Hide messages from the main messages application
Hide the new or unopened message indicator                
Hide sent messages
View call logs in the messages application              
Block incoming messages
Allow messages from contacts in your contact list or allowed sender list                
Add a contact to your allowed sender list
Reset a blocked message counter              
S/MIME-protected messages
S/MIME-protected message basics                
About signing and encrypting messages
Sign or encrypt a message                
Encrypt a message with a pass phrase
              Attach a certificate to a message
Download the certificate used to sign or encrypt a message                
Add a certificate from a message
Add a certificate from an attachment              
S/MIME-protected message status
Encryption status indicators                
Check the status of a certificate or certificate chain
              S/MIME-protected message options
Change your signing or encryption certificate              
Change options for downloading attachments in encrypted messages
Change the default signing and encryption option                
About message classifications
Change the default message classification              
Change the size of S/MIME indicators in messages
Change the encryption algorithms for S/MIME-protected messages                
Request delivery notification for signed S/MIME-protected messages
Turn off the prompt that appears before an S/MIME-protected message is truncated                
Turn off the prompt that appears when you use an S/MIME certificate that is not recommended for use
              IBM Lotus Notes native encrypted messages
About IBM Lotus Notes native encrypted messages                
Prerequisites: IBM Lotus Notes native encryption
Encrypt a message using IBM Lotus Notes native encryption              
PGP protected messages
PGP protected message basics                
About signing and encrypting messages
Sign or encrypt a message              
Encrypt a PGP protected message with a pass phrase
Attach a PGP key to a message                
Download the PGP key used to sign or encrypt a message
Add a PGP key from a message                
Add a PGP key from an attachment
              PGP protected message status
              PGP protected message options
Change your signing and encryption key                
Change options for downloading attachments in encrypted messages
              Change the default signing and encryption option
About message classifications                
Change the default message classification
Change the size of PGP indicators in messages                
Change the encryption algorithms for PGP protected messages
              Troubleshooting: PGP protected messages
Some signing and encryption options are not available on my device                
I cannot open an attachment in an encrypted message
              Message shortcuts
              Troubleshooting: Messages
I cannot send messages                
I am not receiving messages
              I cannot file email messages
I cannot send SMS text messages                
I am not receiving SMS text messages
              The number of new or unopened messages is different than I expected
Some messages no longer appear on my device                
A message or attachment does not appear or is truncated
HTML email messages do not appear correctly                
Some email message folders appear dimmed
              Email message filters are not working correctly
I cannot turn on cell broadcasting                
I cannot attach a file to an MMS message
I cannot use a shortcut to view one type of message in a message list              
Files and attachments
File and attachment basics                
About files and attachments
Open a file or an attachment                
Download a file or an attachment
              Stop downloading a file or an attachment
Locate a file saved on your device                
Locate a file saved on your organization's network
Save a file from your organization's network to your device                
Send a file as an attachment
              Managing files and attachments
View properties for an attachment              
View properties for a file
Rename a file                
Delete a file
Move a file              
Documents
Open a password-protected .pdf file                
View tracked changes in a document
View the table of contents in a document                
Spreadsheets
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              Media files
Presentations              
vCard contact attachments
File and attachment shortcuts              
Troubleshooting: Attachments
A skipped content bar appears in a document                
A message or attachment does not appear or is truncated
A question mark appears on a slide              
Media
Audio and video files                
Play a media file
Record a voice note                
Play the next or previous song
              Fast-forward or rewind a media file
Pause a media file                
Play a media file on a web page
Repeat songs                
Shuffle songs
              Amplify the volume using the audio boost feature
Improve sound quality for songs              
About using a headset
Keep backlighting on when you play a video                
Display closed captions in videos
Playlists                
About playlists
              Create a standard playlist
Add a song to a playlist                
Add the song that is playing to a playlist
Change the order of songs in a playlist              
Delete a song from a playlist
Create an automatic playlist                
Rename a playlist
Delete a playlist              
Video camera
Record a video                
Turn on video lighting
              Apply a color effect to videos
Change the video size and format                
Change the location for storing videos
              Camera
Take a picture                
Change the size of pictures that you take
Set picture quality                
Change the location for storing pictures
              Pictures
View a picture            
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Change the number of seconds between slides in a slide show                
View pictures in list view
Sort pictures              
Managing media files
Rename an audio or video file              
Rename a picture or picture folder
Move a media file                
Delete a media file or folder
Search for a media file                
View properties for a media file
              Memory and media cards
About media cards                
Format the device memory or a media card
              View the amount of memory used by media files
Supported media cards                
Change the amount of memory available for media files
Turn off media card support              
Change how you transfer files between your device and your computer
Turn off mass storage mode or MTP                
Turn off the prompt for mass storage mode
About compression              
About file encryption
Turn on encryption                
Repair your media card or device memory
              Transferring and downloading media files
About transferring and synchronizing media files                
Supported audio and video file formats
              Transfer a file between your device and your computer using the Roxio Media Manager
Synchronize your music from your computer to your device using BlackBerry Media Sync              
Transfer a file between your device and your computer in mass storage mode or MTP
Change how you transfer files between your device and your computer                
Save a media file from a web page
Save a picture from an MMS message or a web page              
Download a file or an attachment
Stop downloading an attachment                
Receive a media file using Bluetooth technology
Send a media file                
Download a ring tone
              Media shortcuts
              Troubleshooting: Media
I cannot play a media file on a web page                
I cannot open media files
I cannot save media files              
My device does not recognize my media card
My device is not using the correct ring tone or wallpaper                
The flash dims or turns off
Some pictures that I take are blurry            
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              Browser
Browser basics                
Browsing web pages
Visit a web page                
Search the Internet
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              Viewing, copying, and forwarding addresses
Viewing pictures and playing media files                
Play a media file on a web page
Save a song or video from a web page                
View a full picture on a web page
              Browser bookmarks
About bookmarks for web pages              
Add a bookmark for a web page
Change a bookmark for a web page                
Send a bookmark for a web page
Delete a bookmark for a web page              
Add a bookmark folder for web pages
File a bookmark for a web page                
Rename a bookmark folder for web pages
Delete a bookmark folder for web pages              
Web feeds
About web feeds                
Subscribe to a web feed
View web feed content                
Listen to web feed content
              Browser options
Change the default browser view              
Change the home page or start page
Change JavaScript options                
Change options for pictures and animation on web pages
              Change display options for web pages
Change font options for web pages                
Set the character encoding for all web pages
Receive a prompt before closing the browser or running a script              
Clear a browser cache
Clear the browser history                
About browser configurations
Set the default browser configuration                
About Gears
              Browser security
About TLS              
About WTLS
Manage browser security                
TLS options
              WTLS options
Add a trusted content server              
Browser push
About browser push                
Turn off browser push
Browser push options              
Browser shortcuts
              Troubleshooting: Browser
              Date, time, and alarm
Set the date and time manually                
Get the date and time from the wireless network automatically
              Change what appears on the display when your device is charging
Change the clock face                
Display a second time zone
Turn on bedside clock mode              
Set options for bedside clock mode
Turn on the alarm                
Silence the alarm
Change alarm notification options              
Use the stopwatch
Set the timer                
Change timer notification options
              Troubleshooting: Date, time and alarm
The time on my device is incorrect              
Personal organizer
Contacts                
Contact basics
Add a contact                
Add a contact from a message, call log, or web page
              Add a pause or a wait to a phone number
View a contact                
Change a contact
Delete a contact                
Search for contacts in your organization's address book
              Customizing contacts
About custom ring tones                
Assign ring tones and alerts to a contact
Add a caller ID picture for a contact                
Change the caller ID picture for a contact
              Mailing lists
About mailing lists              
Create a mailing list
Change a mailing list                
View a mailing list
Delete a mailing list              
Multiple contact lists
About multiple contact lists                
Switch contact lists
Change the default contact list                
Contact list options
              Troubleshooting: Contacts
Custom contact list field data is not appearing on my computer                
Caller ID pictures are not appearing on my device
My contact pictures keep changing              
Calendar
Calendar basics                
About calendar views
Switch calendar views                
Move around a calendar
              Schedule a meeting
Schedule an alarm                
Open an appointment, meeting, or alarm
Delete an appointment, meeting, or alarm                
Switch days in Day view
              Meetings
Schedule a meeting              
Respond to a meeting invitation
View your calendar when responding to a meeting                
Check availability of meeting participants
              Change the list of participants for a meeting
Forward a meeting invitation                
Delegate a meeting invitation
Send an email message to all meeting participants                
Contact a meeting participant
              Conference call meetings
About conference calls                
Create a conference call meeting from your device
Create a conference call meeting from your computer                
Enter a conference call meeting
              Calendar options
Change the default calendar view                
Change the default reminder time for calendar entries
              Change the start and end time for days
Change the snooze time for reminders                
Change the email address that you use to send messages or meeting invitations
View tasks in a calendar              
Change the first day of the week
Hide free time in Agenda view                
View more of the subject line for appointments in Agenda view
Change how long your device stores calendar entries                
View the number of calendar entries stored in a calendar
              Multiple calendars
About multiple calendars                
Switch calendars
Use color to differentiate calendars                
Change the calendar that reminds you of appointments
              Calendar shortcuts
              Troubleshooting: Calendar
I cannot schedule appointments that span multiple days                
I cannot set some fields when scheduling appointments
Some characters in calendar entries do not appear correctly after synchronization                
I cannot enter a conference call with the Join Now option
              Tasks
Task basics                
Create a task
Change a task                
Change the status of a task
              Task list options
Sort contacts or tasks              
Change the snooze time for reminders
View tasks in a calendar                
View the number of tasks or memos stored on your device
              Memos
Memo basics                
Create a memo
Change a memo                
Send a task or memo
              Categorizing contacts, tasks, or memos
About categories              
Create a category for contacts, tasks, or memos
Categorize a contact, task, or memo                
Sort contacts, tasks, or memos by category
Delete a contact, task, or memo from a category                
Delete a category
              Calculator
Use the calculator                
Convert a measurement
              Ring tones, sounds, and alerts
Ring tones, sounds, and alerts basics                
About ring tones, sounds, and alerts
Switch sound profiles              
Change a sound profile
Silence your device                
Create a custom sound profile
Delete a sound profile              
Assign ring tones and alerts to a contact
Download a ring tone                
Turn on event sounds
              LED notification
LED notification                
Turn off Bluetooth connection notification
Turn on LED notification for wireless coverage              
Troubleshooting: Ring tones, sounds, and alerts
My device is ringing or vibrating more times than expected                
My device is not ringing or vibrating when I receive a call or message
              Typing
Typing basics              
Typing input methods
Switch typing input methods when you are typing                
Change options for typing input methods
Predictive input method                
Type text using the predictive input method
              Typing options
Stop displaying contacts in the list that appears when you type                
Set the cursor speed
Set the default currency symbol                
Turn on key tones
              Spelling checker
Check spelling                
Correct spelling while you type
              Correct spelling quickly while you type
Check spelling automatically before sending email messages                
Change options for checking spelling
Add a word to the custom dictionary                
Change a word in the custom dictionary
              Custom dictionary
About the custom dictionary                
Add a word to the custom dictionary
              Change a word in the custom dictionary
Delete a word from the custom dictionary                
Stop displaying contacts in the list that appears when you type
Stop adding items to the custom dictionary automatically              
AutoText
About AutoText                
Create an AutoText entry
Turn off AutoText for SMS text messages                
Change an AutoText entry
              Typing shortcuts
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              Language
              Use a shortcut to switch typing input languages while you type
Change the shortcut for switching typing input languages                
Turn off the shortcut for switching typing input languages
              Change the display options for contacts
Troubleshooting: Language                
Some characters do not appear correctly on my device
Change the language for voice commands              
Display and keyboard
Backlighting                
Display options
              Download a Home screen background
Set owner information                
Change the display font
Use reverse contrast for the screen display                
About organizing applications
              Add an application folder
Change an application folder                
Move an application icon
Hide an application icon                
Delete an application folder
              Keyboard
Turn on key tones                
Turn off trackpad sounds
Set the cursor speed                
Assign an application to a Convenience key
              Themes
About themes                
Switch themes
Delete a theme                
Download a theme
              Troubleshooting: Display
My device screen turns off                
My display changed
No application opens when I press a Convenience key              
Search
Messages, attachments, and web pages                
Search for messages
Search criteria              
Manage message search results
Search for messages by contact or subject              
Search for text in a message, in a file, or on a web page
View a list of saved searches                
Change a saved search
Delete a saved search              
Organizer data
Search for organizer data                
Search for contacts in your organization's address book
Manage contact lookup results            
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              Synchronization
About synchronization                
Reconcile email messages over the wireless network
Delete email messages over the wireless network              
Prerequisites: Synchronizing organizer data over the wireless network
Synchronize organizer data over the wireless network                
About synchronization conflicts
              Manage email reconciliation conflicts
Manage data synchronization conflicts                
About backing up and restoring device data
              Prerequisites: Restoring data over the wireless network
Delete device data, third-party applications, or media card files                
Empty the deleted items folder on your computer from your device
              Troubleshooting: Synchronization
Email messages are not reconciling over the wireless network                
I am not receiving email messages from personal folders on my computer
Email messages are not being deleted over the wireless network                
Organizer data is not synchronizing over the wireless network
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              Bluetooth technology
Bluetooth technology basics                
About Bluetooth technology
Turn on Bluetooth technology                
Pair with a Bluetooth enabled device
              Connect to a paired Bluetooth enabled device
Switch to a paired Bluetooth enabled device during a call                
Share contacts with a paired Bluetooth enabled car kit
Receive a media file using Bluetooth technology              
Send a media file
Rename a paired Bluetooth enabled device                
Delete a paired Bluetooth enabled device
              Bluetooth technology options
Bluetooth profiles              
Prevent your device from sharing contacts with Bluetooth enabled devices
Restrict outgoing calls                
Make your BlackBerry device discoverable
              Change the pairing name for your BlackBerry device
Turn off Bluetooth connection notification                
Turn off the prompt that appears when connecting or pairing
Set the message types that your Bluetooth enabled car kit notifies you of              
Turn off a Bluetooth profile
Encrypt data that you send or receive using Bluetooth technology                
Turn off automatic reconnection to Bluetooth enabled devices
              Troubleshooting: Bluetooth technology
I cannot type a passkey on a Bluetooth enabled device                
My list of paired Bluetooth enabled devices does not appear
I cannot pair with a Bluetooth enabled device                
I cannot share contacts with a paired Bluetooth enabled device
              GPS technology
About GPS technology                
Get your GPS location
Turn off location aiding              
Prevent others from tracking your location
Troubleshooting: GPS technology                
I cannot use GPS technology
              Maps
Map basics                
Get directions
View directions as a route on a map                
Send a route or a map
              View an address on a map using a link
View a list of points of interest near a location                
View points of interest on a map
Track your movement                
Set a home or work address
              Navigation
Zoom in to a direction on a route                
Zoom in to or out from a map
Pan a map              
Maps bookmarks
Add a bookmark for a location or route                
Change a bookmark for a location or route
Delete a bookmark for a location or route                
Add a bookmark folder for locations or routes
              Map options
Set the GPS receiver that you use to track your movement                
Clear the map cache
              View status information at the top of a map
View north at the top of a map                
Hide the tracking information at the bottom of a map
Keep backlighting on when you track your movement                
View a geotagged picture on a map
              Map shortcuts
Troubleshooting: Maps                
Diagonal lines appear on a map
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              Applications
About multitasking                
Keep an application running and switch to another application
Keep an application running and return to the Home screen              
Close an application so that it is not running
About adding applications                
About instant messaging applications
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              Delete a third-party application
Receive a device password prompt before you add an application                
View the size of an application database
Check for application updates            
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              BlackBerry Device Software
About updating the BlackBerry Device Software                
Update the BlackBerry Device Software over the wireless network
              Return to the previous version of the BlackBerry Device Software
Delete the previous version of the BlackBerry Device Software                
Check for BlackBerry Device Software updates that you can install over the wireless network
About updating the BlackBerry Device Software from a web site              
Update the BlackBerry Device Software from a web site
Troubleshooting: BlackBerry Device Software                
I cannot update the BlackBerry Device Software over the wireless network
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              Wireless network coverage
Turn on the connection to the wireless network                
Turn off the connection to the wireless network
Turn on or turn off data service or set roaming options              
Wireless networks that your device connects to
Change the connection speed for the wireless network                
Turn on LED notification for wireless coverage
              Check the status of network connections and services
Roaming                
About roaming and international roaming
Switch wireless networks manually                
About wireless coverage indicators
              Preferred wireless network list
About the preferred wireless network list                
Add a wireless network to the preferred wireless network list
              Delete a wireless network from the preferred wireless network list
Change the order of preferred wireless networks              
Troubleshooting: Wireless network coverage
I cannot connect to a wireless network                
I cannot synchronize a certificate
              Wi-Fi technology
About connecting to a Wi-Fi network                
Turn on Wi-Fi technology
Connect to a Wi-Fi network              
Connect to a Wi-Fi network using the Push Button Setup method
Connect to a Wi-Fi network using the PIN method              
About Wi-Fi profiles
Change the order of Wi-Fi profiles                
Delete a Wi-Fi profile
              Prevent your device from connecting to a Wi-Fi network
Turn off the prompt that appears for hotspots and Wi-Fi networks that you connect to manually                
Advanced Wi-Fi connection settings
Change a Wi-Fi profile                
Connection options for Wi-Fi profiles
              Security options for Wi-Fi profiles
              Wi-Fi profile IP and DNS options
Set your device to connect to a specific Wi-Fi network                
Install a root certificate on your computer
              UMA connection settings
About using UMA with a Wi-Fi network                
Change your preferred network type
              Wi-Fi technology troubleshooting
I cannot connect to a Wi-Fi network              
Power, battery, and memory
              Format the device memory or a media card
View the amount of available memory                
Best practice: Conserving memory on your device
              The application memory on my device is low
              SIM card
About the SIM card phone book                
Add a contact to your SIM card
Copy contacts from your SIM card to your contact list                
Copy a contact from your contact list to your SIM card
              Change a SIM card contact
Delete a SIM card contact                
Store SMS text messages on your SIM card
              About SIM card security
Protect your SIM card with a PIN code                
Change the SIM card PIN code
Change the display name for a phone number              
Security
Security basics              
Lock the keyboard
Set a limit for device password attempts                
Delete device data, third-party applications, or media card files
              Password keeper
About the password keeper                
Add a password to the password keeper
Generate a random password                
Set criteria for randomly generated passwords
              View a password in the password keeper
Change a password in the password keeper                
Hide passwords in the password keeper
Delete a password from the password keeper                
Change the password keeper password
              Encryption
About encrypting data in the device memory              
About file encryption
Turn on encryption              
Set encryption strength
Use a certificate to encrypt the encryption keys on your device                
About encryption keys
Generate an encryption key              
Memory cleaning
About memory cleaning                
Turn on memory cleaning
Change when your device deletes sensitive data from the temporary device memory                
Delete sensitive application data from the temporary device memory
              Certificates
Certificate basics                
Download a certificate from an LDAP or DSML certificate server
              About certificate authority profiles
Download a certificate from a certificate authority                
Import a certificate or PGP key from the device memory
Import a certificate or PGP key from a media card              
View properties for a certificate
Certificate properties              
View one type of certificate in the certificate list
Send a certificate                
Delete a certificate
View the certificate chain for a certificate              
Certificate status
Status indicators for certificates and certificate authority profiles              
Check the revocation status of a certificate or certificate chain
Change the trust status of a certificate                
Revoke a certificate
Certificate revocation reasons              
Certificate options
Change the display name for a certificate                
Add an email address to a certificate
              Turn off the display name prompt that appears when you add a certificate to the key store
Turn off the fetch status prompt that appears when you add a certificate to the key store                
Change how often a certificate authority profile checks certificate status
Certificate shortcuts              
PGP keys
PGP key basics                
Download a PGP key from an LDAP certificate server
              Download a personal PGP key from the PGP Universal Server
Download an updated PGP key from an LDAP certificate server                
Import a certificate or PGP key from the device memory
Import a certificate or PGP key from a media card              
View properties for a PGP key
PGP key properties                
Send a PGP key
Delete a PGP key                
Clear the PGP data cache
              PGP key status
PGP key status indicators              
Check the revocation status of a PGP key
Change the trust status of a PGP key                
Revoke a PGP key
PGP key revocation reasons              
PGP key options
Change the display name for a PGP key                
Turn off the display name prompt that appears when you add a PGP key to the key store
Turn off the fetch status prompt that appears when you add a PGP key to the key store                
PGP key shortcuts
              Certificate servers
Add a certificate server              
Change connection information for a certificate server
Connection options for LDAP and DSML certificate servers                
Connection options for OCSP and CRL servers
Send connection information for a certificate server                
Delete a certificate server
              Key stores
About the key store              
Change the key store password
Synchronize the key store password with the device password                
Change when your device deletes the key store password
Add contacts to your contact list automatically when you add items to the key store              
Change the service that your device uses to download certificates
Turn off automatic backup and restore of key store data                
Change the refresh rate for certificate revocation lists
Reject certificate revocation lists from unverified CRL servers              
Smart cards
About using a smart card with your device                
About two-factor authentication
              Turn on two-factor authentication
Import a certificate from a smart card                
Lock your device when you remove your smart card from your smart card reader
              About smart password entry
Turn off smart password entry                
Switch smart password filters
Prerequisites: Using authentication certificates              
Use a certificate to authenticate your smart card
Check the status of your authentication certificate automatically                
Use a certificate to encrypt the encryption keys on your device
Store the pass phrase for your smart card in the application memory                
Turn off notification for smart card connections
              Software tokens
About software tokens                
Change the PIN for a software token on your device
              VPN settings
About VPN profiles                
Prerequisites: Logging in to a VPN
Log in to a VPN                
Change the user name and password for a VPN profile
              About security self-tests
Verify security software                
Third-party application control
About permissions for third-party applications              
Reset connection permissions for third-party applications
About direct Internet connections for third-party applications                
Set up a direct Internet connection for a third-party application
Turn on safe mode              
Set permissions for a third-party application
Turn off a prompt for a third-party application connection                
Connection permissions for third-party applications
              Interaction permissions for third-party applications
Data permissions for third-party applications              
Troubleshooting: Security
I cannot download a certificate                
I cannot unlock my device using my smart card
I cannot connect to a Wi-Fi network or log in to a VPN using a software token            
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              Service books and diagnostic reports
Service books                
About service books
Accept a service book                
Delete a service book
              Diagnostic reports
About diagnostic reports                
Run a diagnostic report
View a diagnostic report                
Submit a diagnostic report
              Delete a diagnostic report
Set a default recipient for diagnostic reports                
I cannot run or submit a diagnostic report
View the version number of the BlackBerry Device Software on your device              
Wi-Fi diagnostic reports
About Wi-Fi diagnostic reports                
Submit a Wi-Fi diagnostic report
Include advanced data in Wi-Fi diagnostic reports                
Set a default recipient for Wi-Fi diagnostic reports
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              Accessibility options
About accessibility options                
Display closed captions in videos
Change the display font                
Use reverse contrast for the screen display
              Use grayscale for the screen display
Set the number of icons that appear on the Home screen                
Turn on event sounds
Assign ring tones and alerts to a contact              
TTY support
About TTY support                
Turn on TTY support
              Voice dialing
Make a call using a voice command                
AutoText
Change an AutoText entry                
Predictive input method
              Predict words as you type
              BrickBreaker
About BrickBreaker                
BrickBreaker capsules
              BrickBreaker scoring
Play BrickBreaker                
Adjust the volume
Set the paddle speed              
Submit a score to the BrickBreaker high score web site
Check the high scores on the BrickBreaker web site              
Word Mole game
Word Mole game basics                
About the Word Mole game
Form a word                
Word Mole game scoring
              Single-player games
Turn on tutorial mode                
Save a game
Resume a game              
Multiplayer games
Change your screen name                
Chat with other players
Check the stats for a player                
Remove a player
              Troubleshooting: Word Mole
I cannot connect to a multiplayer game            
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              Glossary
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              Legal notice