| Contact | |
| Do not return to place of purchase. | |
Troubleshooting |
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Problem | Possible Cause | Prevention/Cure |
Burner will not light with | No gas flow. | Check if LP cylinder is empty. |
match | Obstruction of gas flow. | Clear burner tubes. |
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| Spider webs or insect nest in venturi. | Clean venturi. |
| Burner ports clogged or blocked. | Clean burner ports. |
Irregular flame pattern, | Burner ports are clogged or blocked. | Clean burner ports. |
flame does not run the full |
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length of burner. |
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Flame is yellow or orange | New burner may have residual | Burn grill for 15 minutes with the lid closed. |
| manufacturing oils. |
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| Spider webs or insect nest in venturi. | Clean venturi. |
| Food residue, grease or seasoning salt on | Clean burner. |
| burner. |
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Flame blow out | High or gusting winds. | Turn front of grill to face wind or increase |
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| flame height. |
| Low on LP Gas. | Replace LP cylinder. |
Grease buildup. | Clean grill. | |
| Excess fat in meat. | Trim fat from meat before grilling. |
| Excessive cooking temperature. | Adjust (lower) temperature accordingly. |
Persistent grease fire | Grease trapped by food buildup around | Turn knobs to “LOCK OFF POSITION.” Let |
| burner system. | fire burn out. Leave lid in closed position |
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| and let fire burn out. After grill cools, |
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| remove and clean all parts. |
Flashback (fire in burner | Burner and/or burner tube is blocked. | Clean burner and/or burner tube. |
tube) |
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Inside of lid is | The lid is porcelain coated, not paint. | Baked on grease buildup has turned to |
paint peeling |
| carbon and is flaking off. Clean thoroughly. |
25 | Owner’s manual: model NPG230 outdoor gas grill | 10/7/03 |