Contact 1-800-762-1142 for assistance.

 

Do not return to place of purchase.

Troubleshooting

 

 

Problem

Possible Cause

Prevention/Cure

Burner will not light with

No gas flow.

Check if LP cylinder is empty.

match

Obstruction of gas flow.

Clear burner tubes.

 

 

Spider webs or insect nest in venturi.

Clean venturi.

 

Burner ports clogged or blocked.

Clean burner ports.

Irregular flame pattern,

Burner ports are clogged or blocked.

Clean burner ports.

flame does not run the full

 

 

length of burner.

 

 

Flame is yellow or orange

New burner may have residual

Burn grill for 15 minutes with the lid closed.

 

manufacturing oils.

 

 

Spider webs or insect nest in venturi.

Clean venturi.

 

Food residue, grease or seasoning salt on

Clean burner.

 

burner.

 

Flame blow out

High or gusting winds.

Turn front of grill to face wind or increase

 

 

flame height.

 

Low on LP Gas.

Replace LP cylinder.

Flare-up

Grease buildup.

Clean grill.

 

Excess fat in meat.

Trim fat from meat before grilling.

 

Excessive cooking temperature.

Adjust (lower) temperature accordingly.

Persistent grease fire

Grease trapped by food buildup around

Turn knobs to “LOCK OFF POSITION.” Let

 

burner system.

fire burn out. Leave lid in closed position

 

 

and let fire burn out. After grill cools,

 

 

remove and clean all parts.

Flashback (fire in burner

Burner and/or burner tube is blocked.

Clean burner and/or burner tube.

tube)

 

 

Inside of lid is peeling-like

The lid is porcelain coated, not paint.

Baked on grease buildup has turned to

paint peeling

 

carbon and is flaking off. Clean thoroughly.

25

Owner’s manual: model NPG230 outdoor gas grill

10/7/03