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General
1. What is the main difference between the V12 and other Bluetooth headsets?
The V12 has a backlit LCD screen which provides the user with q lot of information
about the status of the headset. Rather than relying on flashes of LED lights like other
headsets, the V12 tells the user exactly what it is doing, using defined status symbols
and words. The following information is displayed on the V12 screen - Caller ID, batter y and
charge levels, volume level, vibrate status, Bluetooth connection status, redial and voice
dial status, the phone that is connected (up to 5 devices can be paired) and a history of
received calls.
2. What is included in the V12 package?
Included in the box is the V12 headset, an AC adapter, one small and one large removable
ear hook, a neck strap with a micro USB plug for easy use, a User guide and a 2 year
Warranty card.
3. How does the V12 use the Bluetooth technology?
Bluetooth is used to send and receive voice signals over radio waves between your
mobile phone and the V12. It allows the V12 to control phone calls on your mobile
phone remotely and to view incoming call numbers.
4. How do I handle calls when the V12 is connected?
For incoming calls firmly press the MFB button (Multi-Function Button) once to answer
the call. For outgoing calls firmly press the MFB(3) button once to activate voice
dialling or dial as per normal from your phone and the call will transfer to the V12.
For redialling the last number called, press the MFB(3) for 3 seconds, redial will be
displayed on screen and a second beep is heard. To terminate an active call press the
MFB(3) button once.
5. Can I transfer an active call back to my phone to continue it there?
Yes, simply switch the V12 OFF by Pressing and Holding the MFB for 3 seconds and