xvii

6

Troubleshooting ...................................................................................................................................... 6-1
LCD messages ............................................................................................................................. 6-1
Error messages ...................................................................................................................... 6-1
Maintenance messages .......................................................................................................... 6-3
Call service messages ............................................................................................................ 6-4
Paper jams and how to clear them ...............................................................................................6-7
JAM A1 / JAM A2 (paper jam in the paper tray) ..................................................................... 6-8
JAM B (paper jam at the entrance to the fusing roller) ........................................................... 6-9
JAM C (paper jam where the paper comes out of the printer) .............................................. 6-11
JAM D (paper jam in the lower part of the duplex unit) ........................................................ 6-13
JAM E (paper jam in the upper part of the duplex unit) ........................................................ 6-14
Improving the print quality .......................................................................................................... 6-16
Q & A .......................................................................................................................................... 6-20
Setting up the printer hardware ............................................................................................ 6-20
Setting up the printer ............................................................................................................ 6-21
Paper handling ..................................................................................................................... 6-22
Printing ................................................................................................................................. 6-23

A

Appendix ..................................................................................................................................................A-1
Printer specifications ....................................................................................................................A-1
Printing ...................................................................................................................................A-1
Features .................................................................................................................................A-2
Electrical and mechanical .......................................................................................................A-3
Paper specifications .....................................................................................................................A-4
Paper handling .......................................................................................................................A-4
Media specifications ...............................................................................................................A-4

I

INDEX ........................................................................................................................................................ I-1