Brother MFC-665CW, MFC-845CW a, b, c, d, e

Troubleshooting and Routine Maintenance

141

Printer jam or paper jam B

Take out the jammed paper depending on

where it is jammed in the machine.

aPull the paper tray (1) out of the

machine.

bPull out the jammed paper (1).

cReset the machine by lifting the scanner

cover from the front of the machine and

then closing it.

If you cannot remove the jammed

paper from the front of the machine,

or the error message still appears on

the LCD after you have removed the

jammed paper, please go to the next

step.

dRemove the Jam Clear Cover (1) from

the back of the machine. Pull the

jammed paper out of the machine.

ePut the Jam Clear Cover back on.

Make sure the cover is set properly.

Contents

Main If you need to call Customer Service http://www.brother.com/registration/ Brother numbers Register your product http://www.brother.com/registration/ FAQs (frequently asked questions) http://solutions.brother.com Brother fax back system (USA only) Ordering accessories and supplies In USA: 1-888-879-3232 (voice) 1-800-947-1445 (fax) http://www.brothermall.com In Canada: 1-877-BROTHER (voice) Notice - Disclaimer of Warranties (USA and Canada) Compilation and Publication Notice Brother One Year Limited Warranty and Replacement Service (USA only) Brother One Year Limited Warranty and Replacement Service (USA only) BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Table of Contents Section I General 1 General Information 2 Loading documents and paper 3 General setup Section II Fax 5 Sending a fax 6 Receiving a Fax 7 Telephone Services and External devices 8 Dialing and storing numbers 9 Message Center (MFC-665CW and MFC-845CW only) 10 Advanced fax operations (Black & White only) 11 Printing Reports 12 Polling Section III Copy 13 Making copies Section IV Walk-up Photo Printing 14 Pho toCaptu re C enter 15 PictBridge Section V Software 16 Software and Network features Section VI Appendixes A Safety and Legal B Troubleshooting and Routine Maintenance C Menu and Features D Specifications E Glossary FIndex Section I Genera l Using the documen tation Symbols and conventions used in the do cu menta tio n Accessing the Software Users Guide and Network Users Guide Vie w ing D oc ume nt ati on Genera l I nform ation c d How to find Scanning ins tructions How to find Network setup instructions (MFC-665CW and MFC-845CW only) Viewing Documentation (For Macintosh)1 a b c d e How to f i nd S ca nning instructi ons How to find Network setup instructions (MFC-665CW and MFC-845CW onl y) Accessing Brother Support (For Windows)1 Control panel over view Page Most of the illustrations in this Users Guide show the MFC-440CN. LCD disp lay scr een The LCD shows the current machine status when the machine is idle. Ba sic Op er atio ns b c d e f g Loading do cuments Load in g d ocu men ts an d pa per Us ing t he scan ne r gl ass Document Size s Supported How to loa d documents a b c Scan na ble a re a Acceptable paper and other media Re co mme n ded m e dia Ha nd lin g and us in g me di a Brother paper Paper capacity of the output paper tra y Choo sing th e righ t me dia Paper type a nd size for each ope rat ion Paper weight, thickness and capacity Loading paper and other media a b c d e f g h Loading envelopes and post car ds About envel opes How to loa d envelopes a nd post cards a b a b c Loadi ng pho to paper a b c d Page Pri nt abl e ar ea Genera l se tup On/Off key Tu rni n g the m a chi ne o ff a Tu rni n g the m a chi ne o n MFC-440CN MFC-665CW and MFC-845CW Mo de Ti mer b c d Paper sett ings Volume Sett ings Ring Volume Setting the Ring Volume from the men u b c Page Choosing the Handset Volume (For Volume Amplify) (MFC -66 5CW only ) Automatic Daylight Savings Time LCD display Page Security featur es 4 TX Lock (MFC-440CN on ly) Setting and changing the TX Lo ck pa ss word Setti ng up the password Memory Security (MFC-665CW and MFC -845CW only ) Page Turning the memory security on /off Turning on t he memory sec urity lock c d e f Turning of f the m emory securi ty Fax Entering Fa x mode Faxi ng f rom the AD F Press Fax Start S endi ng a fa x FAX Fax Resolution Standard Contrast Auto Speed-Dial Outgoing Call Faxing from the scanner glas s b c f Faxing A4 size documents fro m the sc an ne r glass b c Col or f ax tr an smi ssi on Ca nc eli ng a fa x in pr og re ss Broadcasting ( Black & Wh ite on ly) c d e f Additional sending operations Sending faxes using multiple sett i ng s Press Fax Start 09012345689 b c Over se a s Mo de d Delayed Faxing c d e Delayed Batch Transmission b c d Page Ou t of Me mor y mess a ge Rece ive mode s Fax/Tel External TAD Fax Only Receivin g a Fax See Distinctive Ring. Manual b c d See Distinctive Ring. Fax/Tel Using rece ive modes Fax o nl y Fax/ T el Manu al Message Center (MC) (MFC-665CW and MFC -84 5CW on ly) Recei ve mode setti ngs Ring De lay c d e c d e Additional receiving operations Voice ope rations Making a telephone call (MFC-665CW and a b Telephone Services and External d evi ce s a b To ne or P u lse ( Can ad a o nly) a b Fax/Tel mode when the power ke y is o n Fax/Tel mode when the power ke y is o ff Tel ephone se rvice s Distin ct ive Rin g What does your telephone company's Distinc tive Ring do? What does Brother's Distinctive Ring do? Do you ha ve Voice Ma il? c d e f Turning off Di stinct ive Ring c d e Caller ID Setti ng up your area code ( USA only) c e f Viewing Ca ller I D List c Connecting an external TAD (telephone answ er in g d ev i c e) Connections a b c d e a b c Sp ecial lin e consi de ration s Roll ove r phone li nes Two-line phone system a b c d Mu lti-lin e co nnec tions (PBX) External and extension phon es Connecting an external or exte nsi on te leph one Using external and extension tel ephon es If you answer a call and no one is on the line: Using a Non-Brother cordless external telephone (MFC-440CN and MFC-665CW only ) c d e f g Dia li ng and stor ing nu m b ers How to Dial Manua l di ali ng Sp eed- Dial in g b b c Outg oin g Ca ll b Calle r ID hist ory c Storing numb ers Stori ng a paus e Sto rin g Sp ee d-D ial n umb er s c d f Storing Speed-Dial numbers from the Caller ID history b c d i j Setting up groups for br oadc as tin g c d Page Deleting a number f rom a Group c d e f g c d e 9 Me ssag e Cen ter mod e Setting up the Message Center Message Center (MFC-665CW and M FC-845CW only) Page 9 Managing your message s Mess ag e i nd ic a to r b Pl ay ing v oice mess ages a Additional Message Center operations Setting maximum time for inco m ing m e ssag es c d e Page Fax Forw arding c d e Advanced fax operations (B l ack & Wh ite only) Paging c d e f Fax Storage c d e Fax Preview (MFC-665CW and MFC -845CW only ) b How to delete all faxes in the li st b How to print all faxes in the li st PC Fax Rece ive c d e f Turning off Advanced Fax Op eration s Changing Advanced Fax O peratio ns Remote Retrieval Setting a Remote Access Code c d a b f c d Rem ot e Fax c omm and s Page Ret ri evi ng fa x me ssa ge s a b c d e f a b c d e f Pri nting R epo rts 11 Fax reports Transmission Verification Report c Reports d How t o pr int a rep ort b c Polli ng 12 Polling ove rview Polling rece ive Se tu p to rece ive p oll ing Polled transmit ( Blac k & Wh ite only) Page How to c opy Ente ring C opy mo de Copy Start Press c M aki n g co pi es COPY Quality Enlarge/Reduce Paper Type Paper Size Brightness Normal 100% Plain Pap Letter 0 13 Copy setting s Ch ang ing cop y quali ty d e f d f Making N in 1 copies or a po ster (p ag e l ay ou t) d e 13 f g h i So rting co pies us ing t he ADF f Page Page Out of Memory messa ge Page P hot oCapt ure Cent er PhotoCapture Ce nter Operatio ns Printing from a media card wi thou t a PC Scanning to a media card wi thou t a PC Using PhotoCapture Center from your computer Getting started 1 2 3 4 Ente ring Phot oCaptu re mode Print Image s OKSelect & Press View Photo(s) View Pho t o(s ) a a b d c Prin t Al l Ph otos a b c d Print Photo s a b c d e a b PhotoCapture Cen ter PHOTO Pr int Qu a lity a b c Pape r opti on s Paper Ty pe a b c Paper an d print size a b c d Adjusting Brightness, Co nt rast an d Co lor a b c Contrast a b c Color Enhancement (True2Life)14 a b c d f Crop ping a b c Bor derless printi ng a b c Setting your changes as new def ault a b c Restoring all the settings to fa ctory set ting s a b Scan to Card Enter ing Sc an mode How to sc an to c ar d a c d Understanding the Error Messages 15 Before Using PictBridge Pi ct Bri dge re qu ir em e nt s Using PictBridge Pi ctBrid ge Printing Ima ges a b DPOF p rint ing Understanding the Error Mes sag es Page Page Softwa re and Netw or k featur es a b c a Appendix es A Choosing a location Sa fety and Le gal To use the ma chine sa fely Page Page Page I mpo rtan t s af ety in st ruct io ns Page Page Federal Communications Commission (FCC) Declaration of Con formi ty (US A onl y) Indu st ry Ca nada Compl i anc e St atem en t (Ca na da onl y ) LAN conne ct ion Legal limitations for copying Tr adem arks B Troublesh ooting If yo u are ha ving dif fi culty wit h your m achi ne Troubleshooting and Routine Ma in ten a nc e Printing Printing (Continued) Printing Received Faxes Phone Line or Connections Receiving Faxes Printing (Continued) Sending Faxes Handling Incoming Calls Copying Difficulties Scanning Difficulties Software Difficulties PhotoCapture Center Network Difficulties Error messages Page OR Transferring your faxes or Fax Jo urnal repor t Transferring faxes to another fax mach ine a b c d e g a b c Page Pr in te r j am o r pa pe r ja m a b c d e f g h Dial T one b Routine ma intenance Rep lac ing th e i nk ca rtr idg es a b c d e M f Cleaning the outside of the machin e a b c d e a b Cleaning the machine printer plat en a b f Cleaning the paper pick-up ro ller a b c d e b c Ch eckin g th e pr int qua lity b c d e f i j Checking the printing alig nme nt b c b Uninstalling and installing the handset and handset cradle (MF C -665C W on ly ) Uninstalling the handset and handset cra dle a b c Installing the handset and handset cra dle a b c Uninstalling and installing the cradle and the bracket (MF C-8 45C W on ly ) Uninstalling the cradle and the brac ke t a b c d e a Page Machin e Inf ormation Ch eckin g th e ser ia l n umb er b c Packing and shipping th e m a ch in e d e f g h k l Page C Menu k eys On-screen programmin g Mem o ry st orag e M enu an d Fea tur es Menu t ab le Menu ( ) Page Page Page Page Page Page Page Fax ( ) Page Scan ( ) Copy ( ) Page PhotoCapture ( ) Print Settings Page Ente ring T ext Pu ttin g s p aces Making corre ctions Re peat ing let ter s Spe ci al ch ara cte rs an d symb ols D Ge ner al Sp ec i f ic at i on s Page Print me dia Fax Specifications 179 Memory Transmission Up to 480 1/400 2 pages Out of Paper Reception Up to 480 1/400 2 pages Page Digital Cordles s Han dset (MFC-8 45CW only) Cord les s hand se t Battery Bat t ery cr ad le AC ad apter Copy PhotoCapture Ce nter PictBridge Scanner Printer Interfa ces Computer requ irements Consumable item s Network (LAN) E Glossar y Page Page Page Index F A B C D E F G H I J L M N Q R S T V W Page Visit us on the World Wide Web http://www.brother.com *LP51960014*