Troubleshooting

If the STATUS indicator was blinking in red

If the STATUS indicator was blinking in red, perform the following procedures to clear the error. Press the (Power) button once.

If the error is still not cleared, turn the printer off, then on again.

If the error appears, even after performing the procedures described above, contact Brother Customer Service.

Problem

Solution

 

The STATUS indicator is blinking.

An error occurred.

 

 

Check the error details in Indicators on page 53, and then

 

 

see below.

 

 

 

 

The indicators show that error 1 has

Is the correct RD Roll installed?

 

occurred.

Check that the correct media, for example, type (die-cut

 

 

 

 

label or continuous length tape) and die-cut label size, is

 

 

installed.

 

 

Is the RD Roll installed correctly?

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If not, remove the RD Roll, and then reinstall it.

 

For details, see Inserting the RD Roll on page 15.

 

 

If the label peeler (optional) is being used, see Inserting the

 

 

RD Roll on page 106.

 

Are the media guides not touching the side of the RD Roll? Move the media guides against the side of the RD Roll. For details, see Inserting the RD Roll on page 15.

Is there enough of the roll remaining? If not, install a new RD Roll.

Is the RD Roll compartment top cover open?

Check that the RD Roll compartment top cover is closed.

After the specified length of time (120 seconds) has passed, either the access point could not be found or two or more access points were found. Otherwise, the received packet is incorrect (when using the optional WLAN interface).

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