Models CP5211, CP5216 and CP5321

Troubleshooting Guide

Symptom

Pressure washer does not start up

cause

solution

1.

GFCI has tripped

1.

Push reset button on plug

2.

Plug is not well connected or electric

2.

Check plug, socket and fuses

 

socket is faulty

 

 

 

3.

Extension cord too long or wire size

3.

Remove extension cord

 

 

too small

 

 

 

4.

Main voltage supply too low

4.

Check that main supply voltage is adequate

 

5.

Thermal safety switch has tripped

5.

Switch off unit and allow motor to cool down

 

 

 

 

 

Motor stops suddenly

1.

Extension cord too long or wire size

1.

Remove extension cord

 

 

too small

 

 

2.Thermal safety switch has tripped due to overheating

2.Check that main supply voltage corresponds to specifications

Unit begins to smoke

Overheated, overloaded or damaged

Turn off unit and call 1-800-330-0712

 

motor

 

 

 

 

 

 

 

Pump noisy / pump runs

1.

Pump drawing in air/low water supply

1.

Ensure fittings are tight. Increase water pressure

rough

2.

Valves dirty or worn

2.

Check, clean or replace

 

 

3.

Worn bearings

3.

Check and replace

 

4.

Water too hot

4.

Reduce temperature below 100° F

 

 

 

 

 

Pressure washer will not spray

1.

Not using soap tip

1.

Install 65 degree (black) soap tip

detergent

2.

Clog, kink, or hole in detergent

2.

If clean, unkink or replace hose.

 

 

 

suction hose

 

 

 

3.

Hose length too long

3.

Use only hose length provided with initial

 

 

 

 

purchase of pressure washer. Detergent suction

 

 

 

 

will not function if more than one section of hose

 

 

 

 

is attached to unit.

 

4.

Lance not functioning properly

4.

Remove lance from gun. If detergent is dispensed

 

 

 

 

through gun, the lance must be replaced. If no

 

 

 

 

detergent is dispensed through gun, remove 1”

tapered detergent barb from pump. Clean the barb, and make sure that ball and spring are properly aligned with tapered portion of the spring facing the ball. The ball should be on top of the spring.

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