Message | Cause | Remedy | |
Press <Enter> key to | The USB keyboard is in use, and | Press [ENTER] on the USB | |
a text box was changed that | |||
validate. | keyboard. | ||
requires validation. | |||
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| ||
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6.4.3SCAN TO EMAIL Notification Messages
This section explains the SCAN TO EMAIL notification messages, along with possible causes and remedies.
| Message |
| Cause |
| Remedy |
| Checking SMTP |
| You are attempting to scan and |
| If the connection is OK, your |
|
|
| document is sent to the | ||
| Connection… |
| send a document via SMTP. |
| |
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|
| specified destination. | ||
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| |
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| Checking SMTP |
| You are attempting to scan and |
| You must enter the correct user |
|
| send a document via SMTP, and |
| name and password to gain | |
| Authentication… |
|
| ||
|
| SMTP authentication is enabled. |
| access to the SMTP server. | |
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| ||
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6.4.4SCAN TO EMAIL Error Messages
This section explains the SCAN TO EMAIL error messages, along with possible causes and remedies.
| Message |
| Cause |
| Remedy |
|
|
| • Connection to the SMTP |
| Contact the System |
|
|
| server cannot be established. |
| |
| Cannot connect to the |
|
| Administrator to make sure that | |
|
| • The connection has timed out |
| ||
|
|
| the SMTP server is connected | ||
| SMTP Server. |
| from the network socket |
| |
|
|
| to the network properly, and is | ||
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|
| timeout setting in the |
| |
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|
| accepting connections. | |
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|
| Configuration servlet. |
| |
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| |
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| • If you are not using public |
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| credentials, make sure that |
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| you enter the correct SMTP |
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| authentication credentials on |
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|
| the SMTP Authentication |
| Cannot Authenticate to |
| SMTP authentication is enabled, |
| Password |
|
|
| • If you are using public | ||
| SMTP Server; Invalid |
| and the SMTP authentication |
| |
|
|
| credentials, contact the | ||
| Credentials. |
| credentials used are invalid. |
| |
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| System Administrator to | ||
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| |
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| verify the public credentials |
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| configured in the |
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| Configuration servlet. See |
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| |
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| Service Settings,” on p. 65. |
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172 | Authorized Send Installation and Configuration Guide for imageRUNNER Machines |