imageRUNNER 1300 Series Service Guide

 

Table of Contents

 

I. Service Features.................................................................................................................................................

1

A.

Product Overview ........................................................................................................................................

1

B.

Optional Accessories ...................................................................................................................................

1

II.

Product Configuration ..................................................................................................................................

2

A.

Model of imageRUNNER 1300 Series........................................................................................................

2

B.

Items In The Box .........................................................................................................................................

2

III.

Specifications..................................................................................................................................................

3

A.

imageRUNNER 1300 Series........................................................................................................................

3

B.

ADF (Standard for imageRUNNER 1330/1370F).......................................................................................

4

C.

Fax Functionality (Standard for imageRUNNER 1370F)............................................................................

4

D.

Canon Advanced Print Technology (CAPT) ...............................................................................................

5

E.

Axis 1610 Print Server.................................................................................................................................

5

IV.

Service Features.............................................................................................................................................

6

A.

Serviceability ...............................................................................................................................................

6

B.

Suggested End User Maintenance................................................................................................................

6

C.

Estimated Installation Time .........................................................................................................................

6

D.

Installation Procedures.................................................................................................................................

6

E.

Consumables................................................................................................................................................

6

V.

Service Policy .................................................................................................................................................

7

A.

Dealer Technical Support ............................................................................................................................

7

B.

Escalation Procedure ...................................................................................................................................

7

C.

Internet Systems and Technical Support......................................................................................................

8

D.

Recommended Monthly Print/Copy Volume...............................................................................................

8

E.

Warranty Conditions....................................................................................................................................

8

VI.

Technical Training.........................................................................................................................................

9

A.

Overview......................................................................................................................................................

9

B.

Certification .................................................................................................................................................

9

C.

Prerequisites.................................................................................................................................................

9

D.

What You Will Learn ..................................................................................................................................

9

E.

Training Facilities ........................................................................................................................................

9

F.

Course Format..............................................................................................................................................

9

G.

Course Equipment......................................................................................................................................

10

H.

Course Highlights ......................................................................................................................................

10

I.

Materials ........................................................................................................................................................

10

VII.

Service Requirements ..................................................................................................................................

11

A.

Authorization Policy ..................................................................................................................................

11

VIII.

Appendix I ................................................................................................................................................

12

A.

imageRUNNER 1300 Series Limited Warranty ........................................................................................

12

B.

GPR-10 Drum Unit Limited Warranty.......................................................................................................

13

IX.

Appendix II...................................................................................................................................................

14

A.

Footnotes ...................................................................................................................................................

14

imageRUNNER 1300 Series Service Guide

Rev. 0

September 2002 Page iii