Appendix

51
Error Messages
Message
Details
Solution
too many clients
The limit on the number of video server connections has been exceeded.
Access to the camera server is apparently overcrowded.
Wait some time and then reconnect.
Situation At connection
Message
Details
Solution
can’t connect
version mismatched
The camera server is a different version.
Clear the Web browser cache.
Situation At connection
Message
Details
Solution
can’t connect
The viewer cannot connect to the camera server.
There is a coding error in the Web page used for video distribution,
or there is a problem on the camera server. Check with the administrator of the video
distribution Web page.
Situation At connection

Viewer for Java Error Messages

Message
Details
Solution
couldn’t get camera control
The limit on the number of people queuing for camera control privileges has been
exceeded.
Access to the camera server is apparently overcrowded. Wait some time and then
try again to acquire control privileges.
Situation During camera control privileges acquisition
Message
Details
Solution
camera control is disabled
The viewer cannot connect to the camera control server.
This is normal operation because camera control is prohibited by the camera server.
Situation At connection