9-13
Troubleshooting
Does a message appear on the screen?
If an error message appears on the screen, see the following section and try the appropriate action.
“Onscreen Message” (→P. 9-8)
Print the transmission management report to see if the report shows any errors.
e-Manual → Basic Operation → Printing List → Printing a Communication Management Report (D1370/D1350 Only)
If this works
Is the telephone line connected or configured properly? (D1370/D1350 Only)
Make sure that the telephone cable is properly connected. Make sure that the cables for the telephone line port and external device
port on the back of the machine are not connected inversely. See the Starter Guide.
Make sure that the line type (dial or push) specified in the menu matches the type of line connected to the machine.
“Select Line Type” (→P. 6-23)
Make sure that the telephone line is not receiving interference from nearby devices such as a microwave oven. This may affect
the status of the telephone line.
If You Cannot Solve a Problem
See “Troubleshooting” in the e-Manual, then solve the problem.