Chapter 7 Troubleshooting 7-1
Troubleshooting
Chapter 7
Troubleshooting
If your MultiPASS is not operating properly, use the information and suggestions
in this chapter to try and resolve the problem.
❑If You Cannot Solve the Problem..................................................................7-2
❑Clearing Jams................................................................................................. 7-3
●Jams in the Automatic Document Feeder (ADF)...................................7-3
●Jams in the Multi-Purpose Tray..............................................................7-5
❑LCD Messages................................................................................................7-6
❑Printing Problems........................................................................................7-15
❑Print Quality Problems................................................................................7-19
❑Color Printing and Copying Problems.......................................................7-21
❑Paper Feeding Problems..............................................................................7-24
❑Faxing Problems...........................................................................................7-26
❑Telephone Problems.....................................................................................7-31
❑Copying Problems........................................................................................7-32
❑General Problems.........................................................................................7-33
❑If the Power Goes Out................................................................................. 7-34