Chapter 13 Troubleshooting 13-3
Troubleshooting
Clearing Jams
Jams in the ADF
When a document jams or misfeeds in the ADF, the LCD displays CHECK DOCUMENT.
Follow this procedure to clear the document jam:
nYou do not need to unplug the unit when clearing document jams.
1Press Stop.
2Open the operation panel partially by
gently pulling it towards you.
• It only opens slightly.
• Do not try to pull the document out without
opening the operation panel since you may
tear or smudge the document.
3While holding the operation panel open,
remove the document.
• Pull it gently in either direction.
• If a multipage document is loaded, remove
the entire document from the ADF.
nIf the paper does not pull out easily, do
not force it. Contact your local
authorised Canon dealer or the Canon
help line.
4When you are finished, close the
operation panel by pressing it down from
the centre.
• Be sure to close the operation panel until it
locks into place, or the unit will not function
properly.
5Press Resume and start the operation
again.