Troubleshooting
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Camera will not | Power is not turned | • Press the ON/OFF button for a | |||||||||||
operate | on |
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| SD card slot/battery | • Confirm that the SD card slot/ | |||||||||||
| cover is open | battery cover is securely closed. | |||||||||||
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| Insufficient battery | • Insert a fully charged battery into | |||||||||||
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| • Use the AC Adapter Kit | ||||||
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| Poor contact |
| • Polish the terminals with a soft | ||||||||||
| between camera and | cotton swab before charging or | |||||||||||
| battery terminals | using the battery pack. |
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Camera will not | Mode switch is set | • Set the mode switch to |
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record | to |
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| Flash is charging | • The indicator will light orange | |||||||||||
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| in the | when it is charged. You can then | ||||||||
| LCD monitor) |
| press the shutter button. |
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| SD card is full | • Insert a new SD card. |
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| • If required, download the images | ||||||
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| to a computer and erase them | ||||||
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| from the SD card to make space. | ||||||
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| SD card is not | • Format SD card. |
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| formatted correctly |
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| See Formatting SD Cards (p. | |||||||||
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| • If reformatting does not work, the | ||||||
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| SD card logic circuits may be | ||||||
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| damaged. Consult the nearest | ||||||
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| Canon Customer Support Help | ||||||
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| Desk. |
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| SD card is write- | • Slide the write protect tab of the | |||||||||||
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| SD card upward (p. 26). |
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Cannot play back | You attempted to play | • Computer images that cannot be | |||||||||||
| back images shot | played back will play back if they are | |||||||||||
| with another camera | added to the camera using the |
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| or images edited with | bundled software program |
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| a computer |
| ZoomBrowser EX or ImageBrowser. | ||||||||||
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| See ZoomBrowser EX/ |
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| ImageBrowser Software User |
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| Guide (PDF). |
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