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Canon SD950 IS Cannot print, Battery will not charge, Battery consumed quickly, Image is distorted or not showing on TV monitor

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196Troubleshooting

Battery/Battery Charger

Battery consumed quickly.

Battery is not being used to zSee Battery Handling Precautions
its full capacity.	(p. 206).

Battery life exceeded if zReplace the battery with a new one

battery loses its charge (p. 9). quickly at normal

temperature (23 °C/73 °F).

Battery will not charge.

Battery life exceeded. zReplace the battery with a new one

(p. 9).

TV monitor output

Image is distorted or not showing on TV monitor.

Incorrect video system zSet the video system to the

setting.appropriate setting, NTSC or PAL, for your TV (p. 52).

Shooting in Stitch Assist zThe output will not appear on a TV in

mode.Stitch Assist mode. Shoot in a different shooting mode (p. 44).

Printing with a direct print compatible printer

Cannot print

The camera and printer are	zSecurely connect the camera and
not properly connected.	printer with the specified cable.
The printer power is not	zTurn on the printer power.
turned on.
The print connection	zIn the [		] menu, select [Print
method is not correct.	Method]	and select [Auto] (p. 52).

Contents

Getting Started Learning More Components Guide Basic Operations Various Shooting Methods Workflow and Reference Guides Getting Started (p. 7) Learning More (p. 37) Checking the Package Contents Table of Contents Commonly Used Shooting Functions Various Shooting Methods Playback/Erasing130 Print Settings/Transfer Settings Connecting to a TV Customizing the Camera (My Camera Settings) Troubleshooting Appendix201 Safety Precautions Preventing Malfunctions Handling the Memory Card Using an AC Adapter Kit (Sold Separately) Please Read zPreparations zShooting Still Images zViewing Still Images zShooting Movies zViewing Movies Preparations Charging the Battery Installing the Battery and Memory Card 4.Close the cover (c, d) „To Remove the Battery „To Remove the Memory Card Attaching the Wrist Strap Setting the Date and Time Setting the Display Language Shooting Still Images (Auto Mode) 4.Press the shutter button lightly (press halfway) to set the focus 5.Without changing anything else press the shutter button all the way (press fully) to shoot Mute Setting Reviewing an Image Right After Shooting (Rec. Review) Viewing Still Images Shooting Movies (Standard Mode) 6.Press the shutter button fully again to stop recording • The indicator will blink green and the data will be recorded onto the memory card zDo not touch the microphone while recording Viewing Movies Erasing Printing 2.Turn on the printer 3.Press the camera’s button and turn on the power • The button will light blue • will display on movies 4.Use the or button to select an image to print and Downloading Images to a Computer Items to Prepare System Requirements Preparing to Download Images 2.Connecting the camera to a computer 3.Preparing to download images to the computer 1. Press the camera’s button and turn on the power Page Page Downloading Images Using the Camera (Direct Transfer) Confirm that the Direct Transfer menu is displayed on the camera's LCD monitor MENU „All Images/New Images/DPOF Trans. Images 2.Use the or button to select , or and press the button 4.Press the button after downloading finishes You will return to the Direct Transfer menu Only JPEG images can be downloaded as wallpaper for a computer „ Macintosh System Map Supplied with Camera Page Optional Accessories Direct Print Compatible Printers Page Page Components Guide cde f g b „Back View Using the Viewfinder „Controls Using the Touch Control Dial The following functions can be operated using the touch control dial Using the Button How to Use the Mode Dial Indicators Power Saving Function Using the Clock Method Basic Operations Menus and Settings FUNC. Menu Rec., Play, Print, Set up and My Camera Menus Menus and Default Settings Play Menu Print Menu Set up Menu Print Method My Camera Menu Using the LCD Monitor Information Displayed on the LCD Monitor Use the following methods to shoot: -Set the IS mode to any setting other than [off] (p. 79) -Raise the ISO speed (p. 104) -Configure Auto ISO Shift to a setting other than [Off] (p. 105) -Select a setting other than (flash off) (p. 71) „Playback Mode (Standard) „Playback Mode (Detailed) „Focus Check The following information may also be displayed with some images Information for images shot on other cameras may not display correctly Histogram Function LCD Monitor Brightness LCD Monitor Brightness Settings Setting the World Clock Setting the Home/World Time Zones 4 Select (World) 5 Select a destination area Switching to the Destination Time Zone Resetting Settings to Their Default Values Formatting Memory Cards Commonly Used Shooting Functions Shooting with the Optical Zoom Using the Digital Zoom/Digital Tele-Converter Shooting with the Digital Zoom 3 Press the zoom lever toward and shoot Safety Zoom Zone Safety Zoom Factor Shooting with the Digital Tele-Converter Magnified Close-UpShooting (Digital Macro) Using the Flash Shooting Close-Ups/InfinityShot Using the Self-Timer Changing the Delay Time and Number of Shots () 1 Select [Self-timer] Changing the Recording Pixels Compression (Still Images) 1 Select a compression setting Approximate Values for Compression Settings (p. 219) (p. 221) Configuring the Postcard Mode Embedding the Date in the Image Data Setting the Image Stabilizer Function Page Various Shooting Methods Shooting in Modes for Special Conditions Page zThe shutter speed is slow in mode. Always use a tripod to avoid camera shake zNoise can be noticeable when the ISO speed is set to mode Shooting in Manual Mode Continuous Shooting Setting the Red-EyeReduction Function Setting the Slow Synchro Function Movie Shooting 3.Use the or button to select and the or button to change the option •See Changing Colors (p. 116) for the procedures for using and •During shooting, the recording time and [zRec.] appear on the LCD monitor -When the maximum recording time elapses -When the built-inmemory or memory card becomes full zBe careful of the following while recording -Do not touch the microphone (p. 38) 2.Use the or button to adjust the exposure.Press the the white balance, My Colors or shooting mode settings zIf you register the function with the button, you can Changing Recording Pixels Changing the Shooting Interval (Time Lapse) Shooting Panoramic Images (Stitch Assist) 4 Repeat the procedure for additional images 5 Press the button after the last shot Checking the Focus and Peoples’ Expressions (Focus Check) Shoot • The recorded image displays •The frame displays as follows To Cancel Checking the Focus Press the shutter button halfway Switching between Focusing Modes Face Detect Feature Changing the AF Frame Size 1 Select [AF Frame Size] Shooting Hard-to-FocusSubjects (Focus Lock, AF Lock) Shooting with the Focus Lock Shooting with the AF Lock Locking the Exposure Setting (AE Lock) Locking the Flash Exposure Setting (FE Lock) Adjusting the ISO Speed Reducing the Effects of Camera Shake (Auto ISO Shift) „Shoot with [button] Selected 3Press the shutter button halfway 4 Press the button while holding the shutter button down halfway 5 Now press the shutter button fully Adjusting the Exposure Compensation Switching between Metering Modes Setting the Shutter Speed (Long Shutter Mode) Use of the flash may result in an zThe following are unavailable: -Exposure Compensation -Metering -AE Lock Adjusting the Tone (White Balance) Using the Custom White Balance Page Shooting in a My Colors Mode Setting the Camera to a Custom Color Mode () Changing Colors Shooting in the Color Accent Mode Movies: 2 Press the button 4 Press to complete the setting, then shoot Shooting in the Color Swap Mode 5 Press to complete the setting, then shoot Changing the Save Method for the Original Image Categorizing Images Automatically (Auto Category) Registering Settings to the Print/Share Button 1 Select [Set button] button to select [Set Using the Button Setting the Display Overlays Setting the Auto Rotate Function Creating a Folder the Next Time You Shoot Setting the Day or Time for Automatic Folder Creation Resetting the File Number File and Folder Numbers Playback/Erasing Magnifying Images Viewing Images in Sets of Nine (Index Playback) Checking the Focus and Peoples’ Expressions (Focus Check display) Displaying the Focus Check „Changing the Display Magnification 3 Press the zoom lever toward „Changing between Frames 3 Press „Changing the Display Position Jumping to Images 2 Use the or button to select a search key 3 Display the Images Selected , , Selected Organizing Images by Category (My Category) Categories Category Selection Methods 2 Choose a selection method „[Select] 3 Categorize the images „[Select Range] 3Select the first image 4 Select the last image 5 Select a category 6 Accept the setting Viewing Movies (Operating the Movie Control Panel) Operating the Movie Control Panel Editing Movies Select [Save] Save the file 1.Use the , , or button to select [New File] or [Overwrite] [New File] saves the edited movie under a new file name. The [Overwrite] saves the edited movie with its original name. The Rotating Images in the Display Playback with Transition Effects Automated Playback (Slide Shows) 3 Start the slide show 2.Use the or button to select [Start] •The following functions are available during slide shows -Pausing/resuming: Press the FUNC./SET button Fast forwarding/rewinding: press the Select a date/category/folder to play back (//) 1 Select a playback method 2 Select images to play back Selecting Images for Playback (–) 2 Select images to play back FUNC SET Adjusting the Play Time and Repeat Settings •Play Time •Repeat 1Select [Set up] 2Configure the setting Red-EyeCorrection Function 3 Correct the image 4 Save the image 5 Display the saved image Add Correction Frame Removing Correction Frames 1 Select [Remove Frame] 3 Delete the frame Adding Effects with the My Colors Function 3 Select a My Colors type Page Resizing Images Page Attaching Sound Memos to Images Sound Memo Panel Sound-OnlyRecording (Sound Recorder) Sound Recorder Panel Protecting Images 3 Protect the image 3 Select the first image 5 Protect the images „[Select by Date]/[Select by Category]/[Select by Folder] 3 Select the images 4 Protect the images Erasing Images 1 Select [Erase] 2 Select an erasure method 3 Select the image 4 Erase the image Page 5 Erase the images 4 Erase the images Registering Functions to the Playback Button Using the Button 1 In playback mode, press the button Print Settings/Transfer Settings Setting the DPOF Print Settings Setting the Print Style 1 Select [Print Settings] Select a print settings method „[Select Images & Qty.] 2 Select the images - Standard ( )/Both - Index ( ) 2Select the first image 3 Select the last image 4 Configure the print settings 3 Configure the print settings „[Select All Images] 2Configure the print settings • The screen will return to the selection method screen •Selecting [Cancel] cancels the operation zPrint settings cannot be set for movies Setting the DPOF Transfer Settings „ [Order] Select the images „[Mark all] 3 Select [OK] Connecting to a TV Shooting/Playback Using a TV Customizing the Camera (My Camera Settings) Changing My Camera Settings Registering My Camera Settings - [Start-up]/[Operation]/[Self-timer]/[ShutterSounds] 4 Register the setting Troubleshooting “Card locked!” message appears The Date/Time menu appears Nothing is displayed The LCD monitor will shut off during shooting Camera screen is black at start-up Display flickers Display flickers when shot zThis is not a camera malfunction A bar of light (purplish red) appears on the LCD monitor appears A slow shutter speed has Noise displays./Subject’s movements are irregular Camera will not record Image Seen in Viewfinder vs. Recorded Image Image is blurred or out of focus Subject in recorded image is too dark Subject in recorded image is too bright, or image flashes white Image contains noise White dots appear on the image Eyes appear red Continuous shooting slows down Recording images to memory card takes a long time Lens will not retract The recording time may not display properly or shooting may stop unexpectedly “!” displayed on the LCD monitor in red and shooting automatically stopped Zoom does not operate Cannot play back You attempted to play back zComputer images that cannot be images shot with another camera or images edited added to the camera using the Battery consumed quickly Battery will not charge Image is distorted or not showing on TV monitor Cannot print List of Messages Naming error Change the battery pack No image No images recorded on memory card Image too large Incompatible WAVE Cannot register this image Cannot modify image Cannot assign to category You attempted to categorize an image recorded in a different camera Cannot select Communication error Lens error, restart camera Exx Appendix zStop operating the equipment immediately if it emits smoke or noxious fumes zDo not cut, damage, alter or place heavy items on the power cord zUse only recommended power accessories Do not handle the power cord if your hands are wet Continued use of the equipment may result in fire or electrical shock Battery zThe battery should not be immersed in water or sea water zDo not attempt to disassemble, alter or apply heat to the battery zUse only recommended battery and accessories zUse only the specified battery charger to charge the battery Others Such items may lose data or stop working zDo not store the equipment in humid or dusty areas Such conditions could lead to fire, electrical shock or other damage zDo not use in locations with poor ventilation zBe careful not to cover the flash with your fingers or clothing when shooting Doing so could result in burns Avoid Strong Magnetic Fields Avoid Condensation Related Problems If Condensation Forms Inside the Camera Battery Charge zThe following icon and message will display Battery Handling Precautions zKeep the battery terminals clean at all times z Do not allow any metal objects such Charging the Battery Cautions When Handling Formatting If formatting in the camera does not work properly, turn the camera off and 1 Connect the power cord to the compact power adapter first and then plug the other end into the power outlet High-PowerFlash HF-DC1 „Batteries zCharge becomes Severely Limited zUsage in Cold Temperatures zNon-Useover Extended Periods Camera Body Lens Viewfinder and LCD Monitor PowerShot SD950 IS DIGITAL ELPH/DIGITAL IXUS 960 IS Page Page Page Battery Capacity (Battery Pack NB-5L(Fully charged)) Test Conditions Memory Cards and Estimated Capacities †:Card included with the camera Movie Sound Recorder Data Rates and Recording Dura tions (Estimated) Image Data Sizes (Estimated) SD Memory Card MultiMediaCard Battery Pack NB-5L Battery Charger CB-2LX/CB-2LXE Compact Power Adapter CA-DC10 (Included with the separately sold AC Adapter Kit ACK-DC30) U.S.A. and Canada only: The Lithium ion/polymer battery that powers the product is recyclable Please call 1-800-8-BATTERYfor information on how to recycle this battery Index Numerics Page Page Page Page Page Page Page Page Page Page Page Battery Charger CB-2LX IMPORTANT SAFETY INSTRUCTIONS-SAVETHESE INSTRUCTIONS For CA, USA only See www.dtsc.ca.gov/hazardouswaste/perchlorate/ for details Disclaimer Trademark Acknowledgments •The SDHC logo is a trademark Copyright © 2007 Canon Inc. All rights reserved