HP Online privacy statement

On some HP websites, you can order products or services, apply for instant credit, request information, subscribe to marketing or support materials, register yourself or your HP products, or apply for a job at HP. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data. If you apply for instant credit, we will ask you to provide additional information such as salary, social security number and banking information. This information will be used by our financial services providers in determining whether to extend you credit.

To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.

HP also provides a Web-based business card e-service, ecardfile.com. If you choose to use it, you supply the personal and business

contact information of your choice and can set each element as public or private. Information you designate as public is available to any viewer who looks up your card. Ecardfile.com is not a customer registration service.

●Non-personal information

is data about usage and service operation that is not associated with a specific personal identity. HP collects and analyzes non- personal information to evaluate how visitors use the HP websites.

Non-personal data we collect may include the pages visited on the HP websites, unique URLs1 visited within HP.com, browser type and IP2 address. Most non-personal data is collected via cookies or other analysis technologies. HP.com Web pages use cookies, Web beacons and other technologies for data analysis and personalization services. HP also places ads on other websites that may use cookies. To learn more, read HP use of cookies and Web beacons.

3.Children's privacy

HP is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. HP does not knowingly collect information from children under the age of 13 and HP does not target its websites to children under 13.

4. How we use your information

HP uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some HP websites. Occasionally we may also use your information to contact you for market research regarding HP products or services. We will give you the opportunity to choose your privacy preferences regarding such communications (see section 7, "Your privacy preferences and opting out"). Credit card information is used only for payment processing and fraud prevention. Sensitive personal information is collected only to facilitate our financial service providers' credit decisions and will be shared with them only with your permission. Credit card information and sensitive personal data are not used for any other purpose by our financial services providers or HP and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.

Personal data collected online may also be combined with information you provide HP through other sources such as product registration, call centers or public events such as trade shows or seminars.

Personal data given to HP may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management.

Non-personal data is aggregated for reporting about HP website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.

5. Who we share your information with

HP will not sell, rent or lease your personal information to others. HP will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. HP shares customer information across HP-owned business entities and companies working on our behalf, but only as described above in "How we use your information."

HP contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in "How we use your information." Suppliers and service providers are required to keep confidential the information received on behalf of HP and may not use it for any purpose other than to carry out the services they are performing for HP. These service providers may change or we may contract with additional service providers to better accommodate our customers. HP will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.

HP or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, HP will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.

6. Your choices

HP gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and HP-wide marketing communications. HP-wide communications may include new product information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of HP-wide communications by postal mail, e-mail and telephone. You can make or change your choices at the data collection point or through HP Passport (HP's proprietary online customer registration tool, available only in the United States). Please refer to section 7 for further instructions. We will make every effort to honor your preferences. This option does not apply to communications for the purpose of administering order completion, contracts, support, product safety warnings or driver updates.

7. Your privacy preferences and opting out

Non-subscription services

HP will not use your personal information for a different purpose than the one stated when you provided your data. Examples of unrelated uses include sending communications about special offers, product information, and marketing messages. You can, however, choose to receive these types of non-subscription communications by following the instructions below.

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