Notes:
1) Do not runAdvanced Diagnostics; otherwise, errors might be
logged on other using systems that share the same loop.
2) If you have just exchanged a disk drive or an SSAadapter, you
might need to run cfgmgr to restore the device to the system
configuration.
If the original problem was not reported by a device, run diagnostics to
each SSAadapter in the using system.
b. Go to step 4.
4. (from step 3)
Do you still have the same SRN?
NO Go to step 5.
YES Go to step 6.
5. (from step 3 in MAP 2010: STARTand step 4 in this MAP)
Do you have any other SRN?
NO Go to step 7on page 477.
YES Go to “Service Request Numbers (SRNs)”on page 411.
6. (from step 4)
Have you have exchanged all the FRUs that were originally reported by the
SRN?
NO Exchange the next FRU that is listed for the SRN.
YES
a. Run diagnostics, in System Verificationmode, to all the adapters that
are in this SSAloop.
b. Run diagnostics, in System Verificationmode, to all the disk drives that
are in this SSAloop.
c. Run the Certify service aid (see “Certify Disk ServiceAid”on page391)
to all the disk drives that are in this SSAloop.
d. Correct all errors that are reported by the diagnostics.
e. Go to step 7on page 477.
476 User’s Guide and Maintenance Information