Questions and answers

Why do the front and sides of the refrigerator feel

Heating tubes are located beneath the surface to

warm?

prevent condensation on a cold surface.

 

 

Why are the doors sometimes difficult to open?

When the door is closed and opened immediately

 

thereafter, warm air which entered the refrigerator

 

caused a pressure difference which tends to suck

 

the door closed momentarily. Wait a little while

 

and the door should open easily once more.

Why does the refrigerator sometimes make a pecu-

This is normal and could be caused by the com-

liar gurgling, buzzing or cracking noise.?

pressor, the defrost system, the fan, and material

 

shrinkage / expansion.

 

Levelling the refrigerator may reduce these sounds.

 

 

Why does moisture form on the interior walls and

If the refrigerator or freezer is located in a hot and

lamp housing?

humid area, and the door is opened frequently, wa-

 

ter droplets or dew may form on the interior walls

 

of the appliance.

 

This has no effect on the performance and the wa-

 

ter may simply be wiped up using an absorbent

 

cloth.

 

 

Why is the refrigerator too warm or too cold?

Set the freezer and refrigerator temperatures to a

 

more suitable setting.

 

 

Service

Before calling a service technician to assist with a problem, please check:

•Are the temperatures set correctly?

•Is the power switched OFF? The power should be ON.

•Has a house fuse blown or a circuit tripped out? Repair or re-set as necessary.

•Is the 15-amp plug pushed firmly into the wall socket? Check another appliance such as a toaster or kettle in the same socket.

•Has the door been left open? Close the door and monitor performance.

•Is there adequate provision for airflow at the rear of the unit.?

•Are any of the shelves so tightly packed as to obstruct air flow between stored foods?

Remember that you may be charged for a service call, even during the warranty period, if the fault is caused by any of the above.

If you have followed the instructions and still have a problem, contact the nearest Defy Service Centre. They will be able to advise you on any aspect of the machine or send a qualified technician to repair it.

Page 14