50 Troubleshooting
www.dell.com/supplies | support.dell.com
Basic Problems

Use the following tables to find solutions for printing problems you encounter. If you

cannot fix the problem, contact Dell at support.dell.com. You may have a printer part that

requires cleaning or replacement by a service technician.

Problem What to do
The print is getting light, but the
Tone r Lo w/ Rep lac e D rum light is
not on.
• Remove the toner cartridge a nd gently shake it from side
to side to use the remaining toner.
• Replace the toner cartri dge. See “Replacing the Toner
Cartridge” on page 54 for more information.
The Tone r L ow/ Rep la ce D ru m
light is on (not blinking). NOTE: If the light is blinking, see "The Toner Low/Replace
Drum light is blinking." on page51.
• Remove the toner cartridge and gently shake it to use the
remaining toner.
• Replace the toner cartri dge. See “Replacing the Toner
Cartridge” on page 54 for more information.