Contents 7
7Contacting Dell
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . 64
Automated Order-Status Service. . . . . . . . . . . . . . . . . . 64
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
8Appendix
Limited Warranties and Return Policy . . . . . . . . . . . . . . . 84
Limited Warranty for Dell-Branded Hardware Products
(U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
"Total Satisfaction" Return Policy (U.S. Only) . . . . . . . . . . 87
Limited Warranty Terms for Dell-Branded Hardware Products
(Canada Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 88
"Total Satisfaction" Return Policy (Canada Only). . . . . . . . . 92
Dell Software and Peripherals (Canada Only) . . . . . . . . . . 92
One-Year End-User Manufacturer Guarantee (Latin America
and the Caribbean Only) . . . . . . . . . . . . . . . . . . . . . 93
Dell Inc. Ink and Toner Cartridges Limited Warranties . . . . . . 95
Ink and Toner Cartridges Limited Warranty (U.S. and
Canada Only) . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Ink and Toner Cartridges Limited Warranty (Latin America
Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Dell Software License Agreement . . . . . . . . . . . . . . . . . 97
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101