DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
Clearing Jams 411
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Clearing Jams
Careful selection of appropriate print media and proper loading allow you to
avoid paper jams. See
"
Print Media Guidelines
"
for more information.
NOTE: Before buying large quantities of any print media, it is recommended to
try a sample first.
Avoiding Jams
• Use only recommended print media. See "
Print Media Guidelines
" for more
information.
• See "Loading Print Media in the Standard 250-Sheet Tray and the Optional
250-Sheet Feeder" and "Loading Print Media in the SSF" to load print media
properly.
• Do not overload the print media sources. Ensure that the print media stack
height does not exceed the maximum height indicated by the load-line labels
in the tray.
• Do not load wrinkled, creased, damp, or curled print media.
• Flex, fan, and straighten print media before you load it. If a jam occurs with
print media, try feeding one sheet at a time through the single sheet feeder.
• Do not use print media that you have cut or trimmed yourself.
• Do not mix print media sizes, weights, or types in the same print media
source.
• Ensure that the recommended print side is face up when you insert the print
media when using the standard 250-sheet tray and the optional 250-sheet
feeder. Also, the recommended print side should be face down when using
the single sheet feeder.
• Keep print media stored in an acceptable environment. For more information,
see
"
Storing Print Media.
"
• Do not remove the feeding tray during a print job.
• Push the tray in firmly after loading.
• Ensure that all cables that connect to the printer are correctly attached.