Troubleshooting Guide 439
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY

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3 Replace the PHD unit if you have a spare unit.
a
Replace the PHD unit. See "Replacing the
Print Head Device (PHD) Unit" and
"Installing a PHD Unit."
b
After you replace the PHD unit, test print
your document again.
Does this solve your problem?
The task is
complete.
Contact Dell.
Action Yes No
1 Ensure that the toner cartridges are installed
correctly. See "
Installing a Toner Cartridge."
Does this solve your problem?
The task is
complete.
Go to action 2.
2 Ensure that the PHD unit is installed correctly.
See "
Replacing the Print Head Device (PHD) Unit"
and "Installing a PHD Unit."
Does this solve your problem?
The task is
complete.
Go to action 3.
Action Yes No