460 Troubleshooting Guide
FILE LOCATION: C:\Users\fxstdpc-
admin\Desktop\0630_UG??\Mioga_SFP_UG_FM\Mioga_SFP_UG_FM\section28.fm
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY

SSF Misfeed Jam

2e Ensure that the print media is not curled.
Does this solve your problem?
The task is
complete.
Go to action 3a.
2f Is the print media damp? Go to action 3d. Go to action 3a.
3a Fan the print media.
Does this solve your problem?
The task is
complete.
Go to action 3b.
3b Wipe the retard roller in the standard 250-sheet
tray with a cloth moistened with water.
Does this solve your problem?
The task is
complete.
Go to action 4b.
3c If the envelope is deformed, correct it or use
another envelope.
Does this solve your problem?
The task is
complete.
Go to action 3a.
3d Turn over the print media.
Does this solve your problem?
The task is
complete.
Go to action 4a.
4a Use print media that is not damp.
Does this solve your problem?
The task is
complete.
Go to action 3a.
4b Replace the PHD unit if you have a spare unit.
Does this solve your problem?
The task is
complete.
Contact Dell.
Action Yes No