Troubleshooting Guide 467
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Problems With Installed Optional Accessories

If an option does not operate correctly following installation or stops working:
Turn off the printer, wait for 10 seconds, and then turn on the printer. If this
does not fix the problem, unplug the printer, and check the connection
between the option and the printer.
Print the printer settings report to see if the option is listed in the Installed
Options list. If the option is not listed, re-install it. See "Printing Printer
Settings Report."
Ensure the option is selected in the printer driver you are using.
The following table lists printer's option and corrective action for related
problem. If the suggested corrective action does not correct the problem, call
customer service.

Other Problems

Problem Action
250-sheet feeder
Ensure the 250-sheet feeder is correctly installed on the
printer. Re-install the feeder. See "Removing the
Optional 250-Sheet Feeder" and "Installing the
Optional 250-Sheet Feeder."
Ensure the print media is loaded correctly. See
"Loading Print Media in the Standard 250-Sheet Tray
and the Optional 250-Sheet Feeder" for more
information.
Memory module
Ensure the memory module is securely connected to
the memory connector.
Wireless printer adapter
Ensure the wireless printer adapter is securely inserted
to the correct slot.
Problem Action
Condensation has occurred
inside the printer.
This usually occurs within several hours after you heat
the room in winter. This also occurs when the printer is
operating in a location where relative humidity reaches
85% or more. Adjust the humidity or relocate the printer
to an appropriate environment.