Dell 2155CDN, 2155CN Contacting Service

732 Troubleshooting Guide
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DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
Contacting Service
When you call for printer service, be prepared to describe the problem you are
experiencing or the error message that appears.
You need to know the model type and service tag of your printer. See the label
located inside the side door of your printer.
"Multifunction
printer error. Check
the PHD unit and the
Toner Cartridge.
Contact customer
support if this
failure is repeated.
093-921" is displayed on
the Status Monitor.
Replace the toner cartridge of the color displayed on the
operator panel.
Replace the PHD unit.
Contact Customer Support.
"Multifunction
printer error. Check
the PHD unit and the
Toner Cartridge.
Contact customer
support if this
failure is repeated.
093-922" is displayed on
the Status Monitor.
Replace the toner cartridge of the color displayed on the
operator panel.
Replace the PHD unit.
Contact Customer Support.
"An internal
temperature of the
printer became a
high temperature.
042-700" is displayed on
the Status Monitor.
Please wait for a while until falling in temperature.
Problem Action