TROUBLESHOOTING GUIDE
If the DVD player does not perform properly when operated as instructed in this Operating Instruction, check the player, consulting the following checklist.
Problem | Solution | Page |
No power | – Check if the AC power cord is properly connected. | |
| – Unplug the AC power cord once, and wait for | |
| seconds and then plug it in again. |
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No sound or picture | – Check if the TV is turned on. | |
| – Check the video connection and HDMI connection. | 15, 16 |
| – Check the VIDEO/AUDIO cable connections. | |
| – Check if the PROGRESSIVE mode is set correctly. | 13, 29 |
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Distorted picture | – Sometimes a small amount of picture distortion may | |
| appear. This is not a malfunction. |
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| – Connect the player directly to the TV. | 15, 16 |
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Completely distorted picture or black/white | – Connect the DVD player directly to the TV. | 15, 16 |
picture with DVD | – Make sure the disc is compatible with the DVD player. | 6 |
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No sound or distorted sound | – Adjust the volume. | |
| – Check that the speakers are connected correctly. | 14 |
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No audio at digital output | – Check the digital connections. | 14, 16 |
| – Check the audio settings. | 30 |
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No image from HDMI connection | – Check the HDMI connection. (Check the status of the | 16, 17 |
| HDMI related indications.) |
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| – Check whether the connected monitor equipment or other | 16 |
| equipment supports HDCP. (This player will not output a |
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| video signal unless the other equipment supports HDCP.) |
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| – Connect the DVD player to the display device using the | |
| Audio/Video cables (supplied) and check the setting of HDMI. |
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| – Check whether the output format of this player (HDMI | 16 |
| FORMAT) matches the supported input format of other |
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| connected equipment. |
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Picture freezes momentarily during playback | – Check the disc for fingerprints/dust and clean with a soft | 34 |
| cloth wiping from center to edge. |
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| – Clean the disc. | 34 |
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Disc cannot be played | – Clean the disc. | 34 |
| – Ensure the disc label is facing up. | 17 |
| – Check if the disc is defective by trying another disc. | |
| – Cancel Ratings control or change the control level. | 30 |
| – Insert a correct disc that plays on this player. | 6 |
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No return to | – Reset the player by turning it off, then on again. | |
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The player does not respond to the remote | – Aim the remote control directly at the sensor on the front | 12 |
control | of the player. |
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| – Reduce the distance to the player. | |
| – Replace the batteries in the remote control. | 12 |
| – | 12 |
| indicated. |
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Buttons do not work or player stops | – To completely reset the player, unplug the AC cord from | |
responding | responding the AC outlet for |
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Player does not respond to some operating | – Operations may not be permitted by the disc. | 6 |
commands during playback | Refer to the instructions of the disc. |
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DVD player cannot read CDs/DVDs | – Use a commercially available CD/DVD cleaner to clean | 34 |
| the lens before sending the DVD player for repair. |
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Angle does not switch | 27 | |
| contain multiple angles. In some cases multiple angles |
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| are only recorded for specific scenes. |
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Playback does not start when the title is selected | – Check the RATINGS setting. | 30 |
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The password for rating level has been | – Enter the default password “4737”, then your forgotten | 30 |
forgotten | password will be cleared. |
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NOTES:
•Some functions are not available in specific modes, but this is not a malfunction. Read the description in these Operating Instructions for details on correct operations.
•Playback from a desired track and random playback are not available during program playback.
•Some functions are prohibited on some discs.
English
– 33 – | EN |