Troubleshooting
Continued
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
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Moisture/condensation no- | 1. | Not enough combustion/ | 1. | Refer to Air for Combustion |
ticed on windows |
| ventilation air |
| and Ventilation require- |
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| ments (page 6) |
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Heater produces a whistling | 1. | Turning control knob to HI | 1. Turn control knob to LO | |
noise when burners are lit |
| position when burners are |
| position and let warm up for |
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| cold |
| a minute |
| 2. | Air in gas line | 2. | Operate burners until air is |
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| removed from line. Have |
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| gas line checked by local |
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| natural or propane/LP gas |
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| company |
| 3. | Air passageways on heater | 3. | Observe minimum instal- |
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| blocked |
| lation clearances (see |
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| page 10) |
| 4. | Dirty or partially clogged | 4. | Clean burners (see Cleaning |
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| burner orifice(s) |
| and Maintenance, page 24) |
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| or replace burner orifice(s) |
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White powder residue form- | 1. | When heated, vapors from | 1. | Turn heater off when us- |
ing within burner box or on |
| furniture polish, wax, carpet |
| ing furniture polish, wax, |
adjacent walls or furniture |
| cleaners, etc. may turn into |
| carpet cleaners or similar |
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| white powder residue |
| products |
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Remote does not function | 1. | Battery is not installed. Bat- | 1. | Replace |
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| tery power is low |
| in receiver and |
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| remote control |
Fireplace produces a click- ing/ticking noise just after burner is lit or shut off
1.Metal expanding while heating or contracting while cooling
1.This is normal with most heaters. If noise is exces- sive, contact qualified ser- vice person
www.desatech.com | 27 |