Troubleshooting 3

DX-32L200NA14

• If your TV does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the
operating instructions because incorrect adjustment of other controls
may result in damage and will often require extensive work by a
qualified technician to restore your TV to its normal operation.
• If your TV has been dropped or damaged in any way.
• When your TV exhibits a distinct change in performance.
Outdoor antenna grounding
If an outside antenna or cable system is connected to your TV, make sure that
the antenna or cable system is grounded to provide some protection against
voltage surges and built-up static charges. Article 810 of the National
Electrical Code, ANSI/NFPA No. 70, provides information with respect to correct
grounding of the mast and supporting structure, grounding of the lead-in
wire to an antenna discharge unit, size of grounding conductors, location of
the antenna-discharge unit, connection to grounding electrodes, and
requirements for the grounding electrode.
Note to CATV system installer
Article 820 of the National Electrical Code, ANSI/NFPA No. 40 provides
guidance for correct grounding. Specifically, it states that the cable ground
must be connected to the grounding system of the building as close to the
point of cable entry as practical.
Condensation
Moisture will form on the TV if the TV is brought from cool surroundings into a
warm room or if the temperature of the room rises suddenly. When this
happens, the TV's performance may be impaired. To prevent this, let the TV
stand in its new surroundings for about an hour before switching it on, or
make sure that the room temperature rises gradually.
Condensation may also form during the summer if the TV is exposed to the
breeze from an air conditioner. In such cases, change the location of the TV.
Mobile telephone warning
To avoid interference with your TV picture and sound, operating problems, or
even damage, keep your cordless and cellular telephones away from the TV.

End of life directives

Your TV contains tin-lead solder and a fluorescent lamp containing a small
amount of mercury. Disposal of these materials may be regulated for
environmental reasons. Your TV also contains material that can be recycled
and reused. For disposal or recycling information, contact your local
authorities to find a recycler in your area.

Non-active pixels

The LCD panel contains almost 3 million thin film transistors, which provide
exceptionally sharp video quality. Occasionally, a few non-active pixels may
appear on the screen as a fixed blue, green, or red point. These non-active
pixels do not adversely affect the performance of your TV, and are not
considered defects.
Troubleshooting
Warning: Do not try to repair your TV yourself. Contact authorized service
personnel.
Antenna lead-in wire
Grounding clamp
Antenna discharge unit
Grounding conductors
Ground clamps
Power service grounding electrode system
Electric service equipment
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Problem Solution
Remote control does not
work. • Make sure that the power cord is correctly connected to
your TV and a power outlet.
• Make sure that there are no obstructions between the
remote control and the remote cont rol sensor on the front
of the TV.
• Point the remote control directly at the remote con trol
sensor on your TV. For the location of the remote control
sensor, see “Front” in the online User Guide.
• Make sure that the batteries are installed correctly. See
“Installing remote control batteries” in the online User
Guide.
• Replace dead batteries with new batteries. See “Installing
remote control batteries” in the online User Guide.
Trouble programming your
existing universal remote
control.
• See instructions and a table of common codes in
“Programming a different uni versal remote control” in t he
online User Guide.
• Codes are subject to change. For up-to-date codes, go to
www.dynexproducts.com/remotecodes.
• Replace dead batteries with new batteries. See “Installing
remote control batteries” in the online User Guide.
• Refer to the User Guide that accompanied your universal
remote control and contact the manufacturer if problems
persist.
No power. • Make sure that the power cord is correctly connected to
your TV and a power outlet.
• Unplug the power cord, wait 60 seconds, then plug the
cord back in and turn on your TV.
• Other devices (for example, surround sound receiver,
external speakers, fans, or hair dryers) may be interfering
with your TV. Try turning off one device at a time to
determine which device is causing interference. After you
have determined which device is causing interference,
move it further from the TV to eliminate the interference.
“No signal” error message is
displayed. •Press INPUT and make sure that you have selected the
correct input for the device or service you are trying to use.
• If you are using a cable or satellite box, use the remote
that came with that box to change channels.
• Make sure you have the correct input selected to view
channels from the cable or satellite box.
After Auto Channel Search,
there are no channels. • Reception can vary by channel depending on the
broadcast power level of a given station. Contact your
cable or satellite TV provider.
• Make sure the antenna or cable/satellite TV is connected
securely to your TV.
• Try replacing the cable between the antenna/cable or
cable/satellite box and your TV.
DX-32L200A14_13-0215_IMP INFO_V3_ENG.book Page 3 Friday, March 8, 2013 7:21 AM