Troubleshooting 17

Troubleshooting
Problem Solution
The drive cannot be recognized. The drive hasn't been connected correctly.
Make sure that the USB cable and power
connector are tightly connected.
If you installed a USB 2.0 PCI card, make sure
that the PCI card driver has been installed.
If your PC has a built-in USB 2.0 port and you
are using Windows98SE, install the driver.
Check the BIOS settings.
The drive can't read the disk. Make sure that the proper disk is inserted in the
drive.
The USB FDD supports DOS-formatted 1.44
MB and 720 kb disks.
The USB FDD supports Mac-formatted 1.4 MB
disks. The USB FDD does not support
Mac-formatted 800 kb disks.
There is noise while reading the disk. If there are labels on the disk, they will cause
noise.
The drive cannot write to a disk. The floppy disk is too full.
The blank disk needs a full format first.
Message reads: “The USB device
cannot operate because it needs
more power than is available.”
If the USB FDD is connected via a USB hub,
use a self-powered USB hub with an AC
adapter.
Do not connect the USB FDD to the USB port
of a Macintosh keyboard.
Connect the USB FDD to a USB port on the
computer.