Troubleshooting 17

Troubleshooting
Problem Solution
The drive cannot be recognized. • The drive hasn't been connected correctly.
Make sure that the USB cable and power
connector are tightly connected.
• If you installed a USB 2.0 PCI card, make sure
that the PCI card driver has been installed.
• If your PC has a built-in USB 2.0 port and you
are using Windows98SE, install the driver.
• Check the BIOS settings.
The drive can't read the disk. Make sure that the proper disk is inserted in the
drive.
• The USB FDD supports DOS-formatted 1.44
MB and 720 kb disks.
• The USB FDD supports Mac-formatted 1.4 MB
disks. The USB FDD does not support
Mac-formatted 800 kb disks.
There is noise while reading the disk. If there are labels on the disk, they will cause
noise.
The drive cannot write to a disk. • The floppy disk is too full.
• The blank disk needs a full format first.
Message reads: “The USB device
cannot operate because it needs
more power than is available.”
• If the USB FDD is connected via a USB hub,
use a self-powered USB hub with an AC
adapter.
• Do not connect the USB FDD to the USB port
of a Macintosh keyboard.
• Connect the USB FDD to a USB port on the
computer.