7. Troubleshooting

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7. Troubleshooting

If a problem persists even after applying the suggested remedies, contact an EIZO dealer.

• No picture problems See No.1 ~ No.2

• Imaging problems See No.3 ~ No.6

• Other problems See No.7 ~ No.9

• USB problems See No.10

Problems Points to check with possible solutions

1. No picture
Indicator status: Off
• Check that the power cord is connected
correctly. If the problem persists, turn off the
monitor power for a few minutes, then turn it
back on and try again.
Indicator status: Green
Indicator status: Orange
• Try pressing a key on the keyboard or clicking
the mouse (p.21).
• Try turning the PC on.
2. One of the error messages shown below remains
on the screen for 40 second.
• The message appears when the signal is not input.
These messages appear when the signal is not
inputted correctly, even if the monitor functions
properly.
• The message might appear because
some PCs do not output the video signal
immediately after powering on. If the image is
displayed correctly after a short time, there is
no problem with the monitor.
• Check that the PC is turned on.
• Check that the signal cable is properly
connected to the PC or graphics board.
• The message appears when the signal is out of input
range.
(Example)
• Reboot the PC.
• Use the graphics board’s utility software to
change the frequency setting. (Refer to the
manual of the graphics board.)
3. The screen is too bright or too dark. • Adjust the <Brightness> (The LCD monitor
backlight has a fixed life span. When the
screen becomes dark or begins to flicker,
please contact your dealer.)
4. Afterimages appear. • Use a screen saver or off timer function for a
long-time image display.
• Afterimages are particular to LCD monitors.
Avoid displaying the same image for a long
time.
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