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Avoid Transportation Damage to your Range

If you have to move your range into/out of your residence or when moving to a new home, it is suggested that you take
the following precautions:
1. Screw in the levelling legs under the range.
2. Remove the racks and other utensils from the oven, and from the lower drawer.
3. Use adhesive tape to firmly secure the door and the drawer to the side panels. Also attach the electric power cord in
the same manner.
4. Use a two-wheeled trolley with strap and fasten the range to it. Cover the appliance with a heavy blanket to prevent
scratches and dents.
5. Avoid pulling or pushing the control panel when moving the appliance.
Before you call

Solutions to Common Problems

OCCURRENCE POSSIBLE CAUSE/SOLUTION
Metalmarks.
Brown streaks or specks.
Areas of discoloration with
metallic sheen.
Poor baking results.
Fan noise during cooking
operation.
Flames inside oven or
smoking from vent.
Oven smokes excessively
during broiling.
Self-cleaning cycle does not
work.
Soil not completely removed
after self-cleaning cycle.
(1) Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on
cooktop surface. Use a ceramic-glass cooktop cleaning cream to remove the marks.
“Cooktop Cleaning - Ceramic Glass Cooktop Models” section under General Cleaning.
(1) Boilovers are cooked onto surface. Use razor blade scraper to remove soil. “Cooktop
Cleaning - Ceramic Glass Cooktop Models” section under General Cleaning.
(1) Mineral deposits from water and food. Remove using a ceramic-glass cooktop cleaning
cream. Use cookware with clean, dry bottoms.
(1) Many factors affect baking results. Make sure the proper rack position is used. Center
food in the oven and space pans to allow air to circulate. Allow the oven to preheat to the
set temperature before placing food in the oven. Try adjusting the recipe's recommended
temperature or baking time. If you feel the oven is too hot or cool, see “Adjusting Oven
Temperature” in the Electronic Oven Control guide.
(1) A cooling fan may automatically turn on and off to cool internal parts. It is normal, and
the fan may continue to run even after oven is turned off.
(1) Excessive spillovers in oven. This is normal, especially for pie spillovers or large
amounts of grease on the oven bottom. Wipe up excessive spillovers before starting the
self-clean cycle. If flames or excessive smoke are present, stop the self-clean cycle and
follow the steps under "Stopping or Interrupting the Self-Cleaning Cycle" in the Electronic
Oven Control guide.
(1) Control(s) not set properly. Follow instructions under “Setting Oven Controls”. (2) Make
sure oven is opened to Broil Stop Position. (3) Meat too close to the element. Reposition
the rack to provide proper clearance between the meat and the element. Preheat broil
element. Preheat broil element for searing. (4) Grid on broiler pan wrong side up and grease
not draining. Always place grid on the broiler pan with ribs up and slots down to allow
grease to drip into pan. (5) Grease has built up on oven surfaces. Regular cleaning is
necessary when broiling frequently. Old grease or food spatters cause excessive smoking.
(6) Control(s) not set properly. Follow instructions under “Oven Cleaning” in the Electronic
Oven Control Guide.
(1) Self-cleaning cycle was interrupted. Follow steps under “Stopping or Interrupting the
Self-Cleaning Cycle” in the Electronic Oven Control Guide. (2) Failure to clean bottom, front
top or oven, frame or door area outside oven seal. These areas are not in the self-cleaning
area, but get hot enough to burn on residue. Clean these areas before the self-cleaning
cycle is started. Burned-on residue can be cleaned with a stiff nylon brush and water or
nylon scrubber. Be careful not to damage the oven seal.
(1) Excessive spillovers in oven. Set self-clean cycle for a longer cleaning time.