EPSON PRODUCT SUPPORT BULLETIN

Date: 9/24/2001

PSB No.: PSB.2001.09.005

Reference: N/A

Originator: JD

Authorization:

Affected Product(s): Perfection 640, 1240, 1640, 1250, 1650 & Stylus Scan 2000/2500

Subject: Links to Smart Panel Patches

This bulletin provides information and links to patch updates for Epson Smart Panel software that is packaged with several of Epson scanner and all-in-one products. The links provide instant access to the patch files for easy download and installation.

You can also access the patches by visiting NewSoft’s web site. For a complete list of all the fixes as well as download and installation instructions for each patch, then point your browser to www.newsoftinc.com and refer to the instructions given below:

1.On the home page put (do not click) your pointer over the Support menu icon and click Patch from the drop-down menu.

2.From the Patch Search dialog box, select product (EPSON Smart Panel) and OS, then click search.

3.When you see the patch site, read the description and instructions.

4.Then click Download Now to copy the patch files to your computer.

Available Patch Links

To access the links from the Epson web site, set your browser to http://support.epson.com/filelibrary.html. From the Support page, select your product. Click on the selected link. A Save As dialog box appears. Select your directory and click Save to copy the file to your hard drive. For instructions on installing the patch, point your browser to www.newsoftinc.com. Then follow instructions 1-4 listed above.

Perfection 640, 1240 and 1640

1.For MFC42.dll errors when launching Smart Panel in Windows and 3rd party printer issues such as runtime errors when using Smart Panel’s Copy utility in Windows 2000, please use this link to update your software.

http://www.newsoftinc.com/patch/download/english/esp-102p05a.exe

Perfection 640, 1240, 1640, 1250 & 1650

1.For problems using 3rd party printers and Copy Utility with Smart Panel v.1.01A, 1.02A, 1.03A and 2.00A for Windows, please use this link to update to the latest version (2.0A)

http://www.newsoftinc.com/patch/download/english/copy2.exe

2.For scanning or printing issues when using Photo Print bundled with Smart Panel v.1.01A, 1.02A, 1.03A and 2.00A for Windows, please use this link to update your software.

http://www.newsoftinc.com/patch/download/english/epp131.exe

Perfection 1250 & 1650

1.For image quality issues when using Smart Panel’s Scan to Web for Windows, please use this link to update your software.

http://www.newsoftinc.com/patch/download/english/scantoweb_e.exe

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